卡萨格兰德主湖附近酒店

“Great stay with helpful staff”

“All great!”

“酒店各方面都还不错，但是赶上停车场正在施工，没有提供足够的停车位，以至于回到酒店没有地方放车，与酒店人员沟通也不太顺畅，酒店的人不管。最后只能把车放在了不是停车位的地方。我觉得既然停车场施工酒店的工作人员应该批出其他地方供旅客停车。以减少不便。”

“Hotel and rooms were clean. We arrived at 8 pm and upon walking into the lobby there was a sign on the desk that stated “I have stepped away from the desk, I have the phone. Wait 5 minutes then call.” I did and this person on the phone was confused as to why I was calling. When I explained, I was here to check in she was standing outside and I passed her on the way in. In my opinion she should have said hello and welcome if she was an employee. She was not in a uniform or name tag to suggests……

“Overall the place was clean and comfortable we only stayed one night”

“Misleading/confusion finding apartment: Recommend adding the exact address for the main gate. Difficult finding exact apartment. Numbers on roadside of apartments. Recommend adding to instructions to look for the building marker on a sidewalk post, not on the actual building. Access instructions seemed to suggest that there was a designated parking spot for the unit. Circled around numerous times looking for designated spot, but never found one. Only areas with designated parking numbers……

“none”

“The rooms were lovely and the location was centralized. We were directly across from pool and bbq. The backyard was perfect for my pet.”

“Clean room helpful friendly staff and safe parking”

“I love that Fairfield’s bag their mattresses!! Nice new location!”

“I received so many emails that was confusing. The place was nice and new! The IKEA furniture wasn’t very comfortable except the beds were very comfortable! We had a bit of miscommunication but our stay was close to family members that we were visiting and we enjoyed that. ”

“room was dirty and stained like if someone had just checked out and they barely had time to tidy up . bed and pillows were extremely stained and sofa bed had a stained that looked like someone got stabbed lmao and room smelled musty . other room that we got moved to was a bit better but overall bad experience to begin my vacation”

“Great room”

“Friendly staff very comforting quiet”

“服务态度特别好，住宿条件也挺好的，周围吃的，加油站，交通也超级方便，就在十号公路旁边，下次还会再来光顾的！”