Dear Kit Ying, Many thanks for sharing your constructive critics which will be shared with the housekeeper department as they do not reflect the habitual quality standard of Barceló. Again, thank you for choosing us and hope to have the opportunity of serving you soon. Sincerely, Trinidad Pozo Guest Experience Manager

Dear Mr Janice, thank you for sharing your insights concerning your stay at Barceló Málaga, we hope to see you soon again in a next visit to the city. Sincerely, Nacho Rodriguez. Hotel Manager Barcelo Malaga.

Cher Pascal,Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur votre récent séjour au sein de notre hôtel Barceló Málaga. Nous nous efforçons de dépasser les attentes de nos clients et vos commentaires nous aideront dans cette démarche.Nous regrettons sincèrement que vous ayez expérimenté une odeur désagréable, ce qui ne correspond pas aux standards de qualité et de confort que nous nous efforçons de maintenir. Votre confort est notre priorité et nous sommes désolés que les solutions apportées n'aient pas été à la hauteur de vos attentes.Nous sommes toutefois ravis de constater que vous avez trouvé la propreté de la chambre et l'état de l'hôtel à votre convenance, et que le service a été à la hauteur de vos attentes à 100%. Vos commentaires positifs sur les équipements de la chambre sont également très appréciés et témoignent de notre engagement envers l'excellence et la satisfaction de nos clients.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. CordialementEquipo de Dirección Barceló Málaga

Dear Mihaela Roxana,We appreciate that you took the time to share your experience with us.We are sorry to hear that the bathroom door and the shower water pressure did not entirely meet your expectations. Our guests' experience is of the utmost importance, and we regret any inconvenience you may have encountered. We strive to ensure complete satisfaction and will certainly consider your feedback to enhance our facilities.It is pleasing to know that you appreciated our magnificent breakfast and the helpfulness of our staff. The comfort of our beds and our prime location are aspects that we take great pride in, and we are glad that they contributed positively to your experience at Barceló Málaga. Your recommendation is highly valued, and we thank you for your kind words.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management Team of Barceló Málaga

Dear Robert, Thank you very much for your kind feedback.It's truly gratifying to know that the location of Barceló Málaga greatly contributed to your experience. Our commitment to maintaining a clean and modern atmosphere is echoed in your comments, and we thank you for noticing our efforts.Our team takes great pride in offering professional service and we're thrilled to have met your expectations in this regard. We believe that our dedicated staff play a crucial role in the experience of our guests, and your acknowledgment is a wonderful affirmation of their hard work.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

Dear Uwe, Thank you very much for your kind feedback.We are delighted to hear that our breakfast buffet met your expectations and contributed to a positive start to your day. It is also gratifying to know that you found your room to be clean and our hotel condition to be up to the mark. Our team strives to maintain the highest standards of service and comfort for our esteemed guests.We are continually committed to providing our guests with memorable experiences, and your recognition of our efforts is truly appreciated. Should you choose to stay with us again, the entire Barceló Málaga team will be at your service to ensure another enjoyable visit.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

Dear Sasha,Thank you for your positive feedback.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back on a future occasion.Best regards,The Management Team of Barceló Málaga

Dear Mohamed,Thank you for taking the time to share your feedback.We regret to learn that the bathroom conditions did not meet your expectations. Our team prides itself on maintaining impeccable standards of cleanliness and hygiene, and we apologize if this was not evident during your stay.We are also sorry to hear of the discomfort you experienced due to the air conditioning issue. Our hotel is committed to ensuring a comfortable environment for all our guests, and we are disheartened that we fell short in this instance.It is concerning to hear that our reception team's response did not provide the support you needed. We strive to offer attentive and prompt service, especially when addressing our guests' concerns.We understand that value for money is an important aspect of any hotel stay, and we apologize if you felt our services did not meet the expectations set by the cost.Furthermore, we take note of your comments regarding the light system and switches in the room. We aim to provide a seamless and user-friendly experience for our guests, and it seems we have missed the mark.Please be assured that we continually strive to offer the highest quality of service and amenities. While we understand that the solutions provided during your stay were not satisfactory, we are committed to improving our guests' experiences.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,The Management Team of Barceló Málaga

Dear Troy, Thank you very much for your kind feedback.Your commendation on the room cleanliness, immaculate condition of our hotel, the professionalism of our service, and the quality of our room amenities is greatly appreciated. We pride ourselves on providing exceptional experiences, and it is heartening to know that our efforts have resonated with you.It is always our highest priority to ensure our guests enjoy their stays with us, and your kind words confirm that we are on the right path. Thank you for choosing Barceló Málaga, and we hope to continue to exceed your expectations in the future.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

Dear Gavin, Thank you very much for your kind feedback.It is heartening to know that our dedication to comfort and service excellence resonated with you, and that you found the room amenities and the quiet atmosphere conducive to a pleasant stay. We take pride in the modernity of our facilities, which are designed to cater to the needs of our valued guests like yourself. Your appreciation for the breakfast experience is particularly gratifying, as we strive to offer a variety of nutritious and enjoyable options to start the day right. Thank you for acknowledging the efforts of our staff to make you feel welcome; they truly are the backbone of our hotel.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

Dear Carolina,Thank you for taking the time to review your recent stay at our hotel.We are deeply saddened to hear that your experience did not meet the high standards we strive to uphold. It is disappointing to learn that you found the room cleanliness and condition not to your satisfaction, and we regret that the room amenities did not fulfill your expectations. We take great pride in our hotel's avant-garde design and recent updates to our amenities, including ergonomic furniture and a commitment to ensuring a comfortable stay.However, we are heartened to know that our service met with your approval. Our dedicated team works tirelessly to provide exceptional service and guest experiences. We are sorry that the solutions provided during the stay were not satisfactory, and we hope to have the chance to welcome you again and demonstrate the quality and comfort that so many of our guests have come to love about Barceló Málaga.We hope we can provide you with an improved stay in the future. Kind regards,Equipo de Dirección Barceló Málaga

Sehr geehrter Philipp,wir möchten uns bei Ihnen für die lobende Bewertung bedanken.Es freut uns außerordentlich zu hören, dass Sie die Sauberkeit unserer Zimmer, den Zustand des Hotels sowie unseren Service positiv hervorheben. Es ist unser stetiges Bestreben, Ihnen ein einwandfreies Erlebnis zu bieten, und es scheint, dass wir diesem Anspruch gerecht werden konnten. Wir sind stolz auf unsere modernen Annehmlichkeiten und es ist schön zu sehen, dass diese zu Ihrer vollen Zufriedenheit waren. Ihr positives Feedback liegt uns sehr am Herzen, denn es bestätigt, dass die harte Arbeit und Hingabe unseres Teams Früchte trägt.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut einen unvergesslichen Aufenthalt zu bereiten.Gern würden wir Sie auch bei Ihrem nächsten Besuch in Málaga wieder bei uns begrüßen!The Management Team of Barceló Málaga

Dear James,Thank you for your review.We deeply regret that the complimentary tea and coffee provision for one night did not fully meet your expectations. At Barceló Málaga, we strive to ensure our guests have all that they need for a comfortable stay, and we appreciate your feedback on this matter.We are delighted to learn that our hotel's convenience and direct access to the train station significantly enhanced your travel experience. It is also gratifying to hear that the soundproofing of our rooms provided you with a peaceful environment. Our central location is indeed perfect for guests who wish to explore Málaga, and we're pleased you found our facilities, including the showers and beds, to be exceptionally clean and comfortable. Your commendation of our staff's helpfulness and the quality of our food and drink offerings is greatly appreciated and will be shared with our team.We hope to welcome you back in the future. Best wishes,The Management Team of Barceló Málaga

Dear Adrian, Thank you very much for your kind feedback.It is heartening to hear that our dedicated team contributed positively to your experience. Cleanliness is a top priority for us, and your recognition of our efforts is truly appreciated. While our hotel is not in the heart of the old town, we are glad that you found the location reasonably convenient for your needs.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

Dear Ronald, Thank you very much for your kind feedback.We are thrilled to hear that you found our architecture and decor unique, a testament to our avant-garde design that we take great pride in. It's also gratifying to know that our restaurant menu, offering a blend of international and local cuisine, was to your liking. Our staff will be pleased to learn of your high praise; their dedication to providing helpful and friendly service certainly shines through. Your commendation on the room's cleanliness and the overall condition of our hotel underscores our commitment to maintaining a high standard for our guests. Lastly, we are delighted that you found our service to be exceptional, reflecting our team's continuous effort to ensure a memorable stay for each guest.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

Dear Daphne,Thank you for your positive feedback.It brings us immense joy to hear that you appreciated the friendly personnel and the peaceful atmosphere we strive to maintain. We take great pride in our clean and accommodating rooms, which are designed to provide the utmost comfort and a unique experience for every guest. Your recognition of our service is truly rewarding for our team.We look forward to welcoming you back on a future occasion.Best regards,Hotel ManagementBarceló Málaga

Dear Guest,Thank you for taking the time to review your stay.We are thrilled to hear that you found our staff, particularly Eduardo, to be great and our central location to be ideal. It's rewarding to know that everything went smoothly for you, from the room cleanliness to the hotel condition and the services we provided. Your recognition of the room amenities is greatly appreciated, and we are glad that they contributed to a perfect stay.We look forward to welcoming you back in the future, best regards,Hotel ManagementBarceló Málaga

Dear Reeda,Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back on a future occasion.Best regards,Hotel ManagementBarceló Málaga

Dear Guest,Thank you for sharing your experience with us.We are sorry that the solutions provided during the stay were not satisfactory. We appreciate your feedback regarding the amenities provided in your room and the refill service. Our aim is to ensure that all aspects of our guests' experiences are seamless and enjoyable, and we regret any inconvenience you faced.We're delighted to hear that you found the rooms to be modern, clean, and conveniently located close to the station. It's also gratifying to know that the overall cleanliness of our hotel and the condition of your room met your expectations, contributing to a pleasant stay.We hope to welcome you back. Best wishes,Hotel ManagementBarceló Malaga

Dear Esteban,Thank you for taking the time to share your feedback.We apologize that your stay did not meet the high standards we strive to uphold. Your comments regarding the condition of room you were allocated in are concerning, and we are looking into them with the utmost attention. We are sorry that the solutions provided during the stay were not satisfactory. It's disappointing to hear that there was an aspect of cleanliness and an unpleasant odor that detracted from your comfort. We're pleased to note, however, that you found our service to be commendable and we are grateful for your kind recognition of our team's efforts to provide excellent service.Kind regards,The Management Team of Barceló Málaga

Dear Carol, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed the pool area on the 8th floor and had an excellent meal during your short stay. It is also heartening to know that our front staff made a positive impression with their excellent service.Your satisfaction with the room cleanliness, hotel condition, service, and amenities truly means a lot to us, and we are thrilled that these aspects contributed to a memorable experience for you.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

Dear Davina,Thank you for your positive feedback.We're thrilled to read that you had a lovely stay and that you were pleased with the cleanliness, hotel condition, service, and room amenities. It's always a joy to know that our guests appreciate the effort our team puts into ensuring a comfortable and enjoyable experience. The high marks you've given us in these areas reflect the meticulous attention to detail and dedication to hospitality that we strive for at our establishment.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección Barceló Málaga

Dear James, Thank you very much for your kind feedback.We are happy that you found our location to be so convenient. The satisfaction of our guests during their stay is very gratifying and we are delighted to hear that your time with us was so enjoyable.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

Estimado Sr.Alberto,En primer lugar, nos gustaría agradecerle que eligiera nuestro hotel Barceló Málaga para sus vacaciones y que compartiera su amable opinión.Nos complace saber que ha valorado positivamente la limpieza de la habitación, el estado del hotel, el servicio y las comodidades que ofrecemos. Agradecemos su reconocimiento al trato amable de nuestro personal y nos alegra que haya disfrutado de las instalaciones modernas y del diseño vanguardista que nos caracteriza.Esperamos que haya tenido la oportunidad de relajarse en nuestra piscina en la azotea y disfrutar de las impresionantes vistas de la ciudad, así como de nuestra oferta gastronómica en el gastrobar La Santa María.En su próxima visita a Málaga , nos gustaría muchísimo que volviera a brindarnos su confianza. A la espera de poder darle de nuevo la bienvenida, reciba un cordial saludo. Equipo de Dirección Barceló Málaga

Dear Andrew,Thank you for your review.We are sorry that the room allocation initially did not meet your expectations. It is our priority to provide a room that suits all your needs, and although we offer rooms with various views, we regret any inconvenience caused during your room change. It's great to hear that you found our rooms spacious and well-maintained, and we're delighted that our proximity to the old town added convenience to your stay.We hope to welcome you again in the future. Best regards,The Management Team of Barceló Málaga

Dear Catherine,Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back on a future occasion!Best regards,The Management team of Barceló Málaga

Dear José, Thank you very much for your kind feedback.We're thrilled to hear that our staff, including Nacho, Lorena, and Jorge, made a remarkable impression on you with their incredible service. Your appreciation of the room's cleanliness, the hotel's condition, the overall service, and the amenities provided reflects the high standards we strive to uphold for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

Beste Ingrid,Bedankt voor uw review.We zijn verheugd te horen dat u tevreden was met de netheid van uw kamer en de service van ons team. Het spijt ons te vernemen dat er problemen waren met de draaideur en een lekkende kraan in uw kamer, evenals een lopende kraan in het toilet beneden. We streven ernaar om elke gastervaring te verbeteren en waarderen uw feedback.Vriendelijke groet,The Management Team of Barceló Málaga

Chère Nathalie,Nous voulons vous remercier de ce résumé si positif de votre séjour que vous nous avez fait parvenir.Nous sommes ravis que vous ayez apprécié le calme de notre établissement et l'accueil chaleureux de notre réceptionniste. Il est également gratifiant de savoir que nous avons pu répondre à vos besoins en logeant votre famille au même étage. Nous sommes heureux que notre localisation stratégique ait contribué à la réussite de votre séjour.Nous serions ravis de vous recevoir une nouvelle fois très prochainement. Bien à vous,Equipo de Dirección Barceló Málaga

Dear Guest,Thank you for sharing your review.We're delighted that the Junior Suite provided ample space and comfort for your family, and that our selection of TV channels added to your enjoyment. We apologize for any inconvenience with the setup of the pull-out bed, but are pleased that our reception team was able to address this swiftly. It's great to know that our breakfast offerings and the panoramic city views from the pool area contributed positively to your visit. Your recognition of our strategic location and the friendly atmosphere provided by our staff is much appreciated. Furthermore, we're touched to have been a part of your birthday celebration.We hope to welcome you back. Best wishes,The Managment team of Barceló Málaga

Kära Liselotte, tack för att ni recenserade er vistelse.Vi är glada att höra att ni uppskattade vårt centrala läge intill stationen. Det är även fantastiskt att höra att rummen och sängarna bidrog till en positiv upplevelse under er vistelse.Vi önskar er varm välkommen åter. Med vänliga hälsningar,The Managment team of Barceló Málaga

Sehr geehrter Thomas,vielen Dank, dass Sie sich für einen Aufenthalt im Barceló Málaga entschieden haben und für Ihre ehrliche Bewertung.Wir bedauern zu hören, dass Sie die Geräuschisolierung in unserem Hotel als nicht zufriedenstellend empfanden. Wir verstehen, dass eine ruhige Umgebung essentiell für einen erholsamen Schlaf ist. Für zukünftige Aufenthalte empfehlen wir Ihnen, dies bei der Buchung zu erwähnen, damit wir Ihnen ein Zimmer in einem ruhigeren Bereich des Hotels zuweisen können, um Ihren Schlafkomfort zu verbessern. Wir sind stets bestrebt, das Wohlbefinden unserer Gäste zu gewährleisten und nehmen Ihr Feedback ernst, um unsere Servicequalität kontinuierlich zu verbessern.Es freut uns jedoch zu hören, dass Sie den freundlichen und hilfsbereiten Service unseres Personals sowie die günstige Lage unseres Hotels geschätzt haben. Ebenso sind wir froh, dass unser Frühstücksangebot Ihren Geschmack getroffen hat und Sie eine vielfältige Auswahl genießen konnten.Wir hoffen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,The Management Team of Barceló Málaga