Casa La Merced

Property class: 3.5

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Located close to Parque Central and Casa Nica Spanish School, Casa La Merced provides free full breakfast, a free food/drink shopping service and a terrace. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

About the area

Centro Histórico, a neighbourhood in Granada, is home to Casa La Merced. Parque Central and Casa Nica Spanish School are two other places to visit that come recommended. Visit our Granada travel guide
Map
Calle Real Xalteva, In front of the church La Merced, Granada

What's nearby

  • A historic cathedral with intricate architecture, a lion statue, and a bustling street scene.
    Granada Cathedral
    5 min walk - 0.4 km
  • A yellow church with a red dome and a bell tower.
    Calle la Calzada
    5 min walk - 0.5 km
  • Church of Nuestra Senora de las Mercedes
    1 min walk - 0.0 km
  • Parque Central
    5 min walk - 0.4 km
  • Mansion de Chocolate Museum
    6 min walk - 0.6 km

Getting around

  • Managua (MGA-Augusto C. Sandino Intl.)
    55 min drive

Restaurants

  • Lucy's Café
    2 min walk
  • El Tostometro
    5 min walk
  • Beer House
    2 min walk
  • Pastelería María Elena (Café-Panadería)
    5 min walk
  • Kiosco Del Gordito
    3 min walk

About this property

Casa La Merced

  • Hotel near Parque Central
  • Located close to Casa Nica Spanish School and Guadalupe Church, Casa La Merced provides free full breakfast, a free food/drink shopping service and a terrace. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-in
    • A gift shop, 1 meeting room and barbecues
    • Wedding services, tour/ticket information and a front desk safe
  • Room features
  • All rooms are individually furnished, and feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Ceiling fans and daily housekeeping

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Frequently asked questions

Does Casa La Merced have a pool?

Yes, this property has an outdoor pool.

Is Casa La Merced pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa La Merced?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Casa La Merced?

Check-in start time: 6 AM; check-in end time: 9 PM.

What time is check-out at Casa La Merced?

Checkout is at 11:00 AM.

Does Casa La Merced provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65.00 per vehicle applies.

Where is Casa La Merced located?

Located in Centro Histórico, this hotel is within a 10-minute walk of Parque Central and Casa Nica Spanish School. Guadalupe Church and El Calvario Church are also within 12 mi (20 km).

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Reviews

Casa La Merced Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 18 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denied us the room and refused full refund

They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience
Stayed 10 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente servicio.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Merced was a beautiful getaway for me. The facilities were clean and lovely, the personnel friendly and helpful, the included breakfast was delicious and the air-conditioned rooms were a welcome respite from the daily heat in Granada. The location was perfect; easy walking distance to all attractions in the town and a convenient spot to do daily excursions. I would recommend this hotel to others and would definitely return in the future!
Stayed 7 nights in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best service!

Ónice at the front desk went beyond excellent - she was superb: helping with transportation, recommendations to restaurants, a spa, and a gym. She helped me print my tickets, and was just a pleasure! The hotel was beautiful - colonial & traditional architecture and a very central location make this hotel my top choice in Granada, Nicaragua. Well done 👍
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colonial Paradise

Absolutely gorgeous place. Amazing courtyard, nice pool, great location!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice colonial hotel close to the main church

This hotel is a big hour right in front of La Merced church and some steps away from Granada's cathedral. The house is beautiful and has a small pool in the middle, it has some hammocks as well and some chairs and sofas for lounging. My husband and I booked the standard room which in Expedia it was stated as a 2 twin bed room, private bathroom and a cable TV. My husband actually is able to get to sleep with the TV on so that's why we doubled-check on Expedia before booking however the room we got seemed to be recently renovated which was great however there was no TV. I asked the manager Scarlett, who was super nice and friendly about this and she kindly checked if there was other room available with a TV although she said that the standard rooms do not included TV (although Expedia states otherwise). Finally we got another room with the 2 twin beds and the TV however it was not as nice as the previous one, this one was a bit outdated. The bathroom didn't have a shower curtain and there was no shower head as well, just a pipe so it was a bit of a mess, all the bathroom floor super wet.
Stayed 2 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice but a bit noisy. They did to improve service. Breakfast takes too long, staff were kind of lost.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great surprise!

We booked this hotel last minute for our unplanned trip to Granada. What an amazing surprise! Super helpful and pleasant staff, gorgeous Spanish building with an amazing courtyard and pool, and proximity to church and plaza. Would definitely love to go back!
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Accueil exceptionnel L'établissement est parfaitement situé au coeur de Granada Le patio intérieur procure une vrai douceur de vie Petit bémol, Les chambres côtés rue sont à éviter si vous vous souhaitez dormir !
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet spot near everything

Casa Merced is awesome. It’s quiet, has great staff, a beautiful courtyard, and is near everything. We will certainly stay here again when back in Granada.
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Un hotel muy acogedor con personal muy servicial y un trato ameno y respetuoso, sus instalaciones preciosas, sin duda volvería.
Stayed 3 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bonito hotel, mal desayuno

El hotel es muy bonito y el personal de recepción muy amable. El servicio de desayuno es lento y el personal no tiene la mejor actitud.
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! I don't have anything else to say but this review site asks me write more.
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore Granada

Staff were very friendly and hard working. Perfect location to enjoy the beauty of Granada right in front of the famous Iglesia Merced.
Stayed 3 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastico

Muy tranquilo
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Early one morning (6:30) nobody around and front gate locked. Could not get out though I wanted to. That was s but disconcerting. What if there had been a fire? Otherwise agreeable. English limited and so is my Spanish, but it all worked out.
Stayed 4 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio al cliente! Brindan excelentes opciones de alimentación o recomendaciones importantes para visitar en el país. Tienen mapas super utilez para ubicarse.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Big rooms
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful hotel at a great price

We found this place online and it was a real gem. Made to order breakfast free of charge. Reliable WIFI. Lovely courtyard with hammocks, spacious room with comfortable bed. Great staff, and convenient location. Traffic is a bit noisy in the am, that is the only drawback that I can mention. Would happily go back.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like having you're own private home

Staff was wonderful and look forward to staying there again
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It could be better if the room had a desk.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveremos, quedamos encantados

El hotel tiene una excelente ubicación, el personal es grandioso, la comida fue excelente. Lo único es que sólo hay una plaza de parqueo, el agua solo es para la primera noche, una botella por habitación.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colonial Style Hotel with personalized service

Very nice hotel, specially when going with your boss. Very clean and quaint. Staff was friendly and very accommodating.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente el lugar y la atención del personal y la comida. Les felicito
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017