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亞塔娜公寓酒店的評價

3.5 out of 5
亞塔娜公寓酒店
33 Withy Grove, Manchester, England

評價

6.6
10 分評分，優異；112 則評價中有 28 則" "
8 分評分，不錯；112 則評價中有 34 則" "
6 分評分，一般；112 則評價中有 17 則" "
4 分評分，欠佳；112 則評價中有 14 則" "
2 分評分，很差；112 則評價中有 19 則" "

7.2/10 

整潔度

7.2/10 

職員與服務

7.0/10 

設施服務

6.4/10 

住宿狀況

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

2/10 很差

Yuk ling

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
差到無可再差，整潔度又吾夠，有洗衣機，但係壞嘅，我地住5樓，竟然部壞到我走都未整好，
差到不識形容，入住要俾150鎊按金，沖涼到第三位已經冇熱水，我第二朝7:30到機場，check out時竟然個職員去左瞓覺吾聽電話，得個警衞，按金冇得俾返，幸好我女兒在曼徹斯特讀書，下午才取回按金，如果旅遊趕時間乘機，按金已經冇得退回
於 2019 年 1 月住了 2 晚

10/10 優異

Will

讚好：整潔度和客房舒適度
於 2020 年 3 月住了 1 晚

10/10 優異

Natalie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and clean rooms close to the city
於 2020 年 3 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 1 晚

10/10 優異

Leon

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Recommended stay
Best location could ask for massive apartment with lots of room customer service was excellent apartment could have been slightly cleaner but was not majorly dirty.
於 2020 年 2 月住了 1 晚

2/10 很差

Syed

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Avoid
Tried to charge 150 breakage deposit for leaving abit off litter behind on the table even though 150 is there if we break anything which we didn't.
於 2020 年 1 月住了 1 晚

2/10 很差

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況
The balcony had no step and I injured my ankle stepping down. The main door handle was broken and the staff member who fixed it started by banging violantly on the door in the early hours of the morning. The wifi was terrible and the television remote did not work at all. The only good thing was that the receptionist we encountered was a nice professional chap and took care of us but overall definitely not worth the price
於 2020 年 1 月住了 2 晚

2/10 很差

Chetan

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible and Disgusting - Not fit for human use!!!
So appalled on every level with this accommodation. Clearly there are many, many fake reviews giving "10.0" here as this is simply an impossibility. Brief list: * Used condom hanging off the radiator * Vomit/half digested food in the sink * Damp and damage evident * Glitter all over the floor * Not hot water * No terrestrial TV * Unhelpful staff * No management present
於 2020 年 1 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 3 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, central, much bigger than I expected - v convenient for (Piccadilly) station and central Manchester
於 2020 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2020 年 1 月住了 2 晚

10/10 優異

Bianca

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Loved it
於 2019 年 12 月住了 1 晚

10/10 優異

Robert

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice apartments
Stayed here second time and I can't complain . Nice apartments and very friendly receptionist . I will visit again .
於 2019 年 12 月住了 1 晚

2/10 很差

Alex

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
Smelly room
Room smelt like a public toilet. Uncomfortable and small bed.
於 2019 年 12 月住了 1 晚

10/10 優異

Abdimalik

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
It was OK needs a bit of maintenance , Obviously not looked after
於 2019 年 12 月住了 1 晚

4/10 欠佳

真實旅客

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Bed was uncomfortbale, sheets and duvet was cheap and lightweight. The shower stunk of damp
於 2019 年 12 月住了 1 晚

4/10 欠佳

真實旅客

伴侶同遊
讚好：設施服務
不滿：住宿狀況
Atana Apartments are not advertised as such! They are actually called Manchester apartments UK and are very hard to find on Withy Grove, we walked past the front door at least 3 times looking for the front door. Because the name Atana Apartments does not appear anywhere inside or outside the building it makes it difficult for the traveller. I wonder if Apartments sub let from the Manchester Apartments? Having said the above, our apartment was clean inside just very tired and in need of TLC to bring them up to the standard they probably were 10 years ago. Our apartment was a little battered in places! A large cracked tile in the bathroom, burn marks on the carpet, skirting boards old and peeled from paint, bedside cabinets definitely need replacing, kettle on/off switch missing, dints in kitchen appliances, curtains far too long. But on the plus side, very well equipped, big bathroom, large rooms, tv, etc. Convenient for Vic station and centre of Manchester. Could be so much better. Give them a try and maybe if Atana read this review they will address the upkeep to make the Apartments realise their full potential!
於 2019 年 11 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、設施服務和住宿狀況
It's cheap but neat. Located near a car park, convenient. Sufficient tools for cookery. Comfortable bed. But foodie downstairs aren't tasting good.
於 2019 年 8 月住了 1 晚

2/10 很差

Lisa

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Double charged
They have double charged my card for the stay and still haven’t got back to me after they said they would.
於 2019 年 11 月住了 1 晚

10/10 優異

Beatriz

於 2019 年 11 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 11 月住了 1 晚

6/10 一般

Rachel

多人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚

8/10 不錯

asti

於 2019 年 11 月住了 1 晚

8/10 不錯

Marj

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚

6/10 一般

真實旅客

多人同遊
讚好：設施服務
Sijainti oli hyvä, mutta ei ollut siisti. Lattioilla ei tehnyt mieli kävellä paljoin jaloin. Sopii budjettimatkailijoille ja isommalle porukalle.
於 2019 年 10 月住了 3 晚

6/10 一般

真實旅客

讚好：整潔度
不滿：住宿狀況
於 2019 年 10 月住了 3 晚

6/10 一般

Inger marie

於 2019 年 10 月住了 4 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Avoid
The deposit of 450 GBP for one pre-paid night is quite staggering. Upon finding out about this (shame on us for not reading the small print before reserving), I booked another hotel for the night rather than give my credit card for this rather shady business.
於 2019 年 10 月住了 1 晚

10/10 優異

usama

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚

8/10 不錯

Anthony

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚

8/10 不錯

Kristin

家人同遊
讚好：客房舒適度
於 2019 年 9 月住了 3 晚

2/10 很差

Mitesh

家人同遊, 商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Would never stay again
The floor was scratched, the window was cracked and taped up, the place was a thoroughly clean, we had to ask for fresh towels and finally there are no lights working in one of the bedrooms which was very inconvenient as we had exams to take. Not worth the money at all.
於 2019 年 9 月住了 1 晚

8/10 不錯

Laila

家人同遊
讚好：整潔度
Lejligheden var lidt svær at finde fordi der stod et andet navn på døren. Beliggenheden er helt i top og lejligheden er rummelig og velfungerende.
於 2019 年 9 月住了 3 晚

6/10 一般

真實旅客

家人同遊
不滿：職員與服務和住宿狀況
The apartments are in a great location, but we're generally in only an ok condition - lots of furniture showing quite bad signs of wear and tear, and we had to use tweezers to turn the heating dial and it was broken. The button on the kettle was also broken. It also didn't feel massively safe - on our first night, the receptionist came to our room at 11:30pm to ask if we're were the room who requested milk. Not only was this odd, as he wasn't holding milk and it was so late at night, but he could have called up to us on the internal phone. There were also a few occasions when there was no one at reception.
於 2019 年 9 月住了 3 晚

6/10 一般

Annelore

不滿：職員與服務和客房舒適度
betaalt voor 4 personen, plaats voor 2 personen
Spijtig dat een appartement verhuurt voor 4 personen slechts geïnstalleerd is voor 2 personen. Er is echter plaats genoeg, dus herinrichten naar 4 personen hoeft niet veel moeite te zijn. Er waren wat mankementjes, maar bij melding ervan aan de receptie bleef dit zonder gevolg. Zo was er geen licht in de hal, waardoor we met de gsm de hal moesten verlichten om het slot van de deur te openen. Het is verder een al wat ouder appartement dat oppervlakkig schoon was. Mits kleine investering om het appartement te verfrissen en te installeren naar het aantal personen dat men verhuurt, zou dit een prima verblijfsadres zijn.
於 2019 年 8 月住了 2 晚
antonio 於 2019年8月24日的回應
dear guest, Which apartment number you are staying in because what you claim about paying rent for 4 adults and give you an apartment for 2 adults that's something would never happen. please respond for this if what you did claim is true there is someone need to be charged for this, so next time you will have a better experience. kind regards, reservation team.

4/10 欠佳

真實旅客

於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

於 2019 年 7 月住了 2 晚

2/10 很差

Fazal e

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very bad and noisy place .smells like hell
We got shicked when we came to aur apartment ,Bad smell noise from machines behind the building,,everthing was disaster very old,not clean bad smell everything was just shocking.. I will warn everyone after my stay at this place please avoid this place just like a Ghost house..
於 2019 年 7 月住了 4 晚

8/10 不錯

Craig

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Easy to find and clean throughout. Only issue is looking down from the window and seeing rubbish on the window ledges which needs cleaning. Quiet given its location and would stop again Car park across from men arena was 14 pound for 24 hours which was reasonable Very close to bars and restaurants great location
於 2019 年 7 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nearby shopping areas
於 2019 年 7 月住了 3 晚

6/10 一般

Gokul

親子同遊
不滿：職員與服務
No proper instruction / communication when we had to contact reg late arrival. For the price its not of that great standards
於 2019 年 6 月住了 1 晚

2/10 很差

Gemma

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Avoid, will steal your money
Avoid. Dirty, smelly apartments complete with lack of utensils. Beds not comfy. Never got my one hundred pound deposit back.
於 2019 年 3 月住了 1 晚

10/10 優異

Michaela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Apartment is spacious and well equipped.
於 2019 年 5 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 2 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務和住宿狀況
👍Great value and perfect location. Very spacious. 👎No hair dryer. Decor a little tired but for the money not a problem.
於 2019 年 5 月住了 1 晚

6/10 一般

Dan

讚好：職員與服務
於 2019 年 5 月住了 1 晚

2/10 很差

Reji

No lift no water heater Very impolite front office Never recommend
於 2019 年 5 月住了 1 晚

2/10 很差

真實旅客

於 2019 年 5 月住了 1 晚