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南方酒店的評價

2.5 out of 5
南方酒店
2259 Hillsboro Blvd., 2259, Manchester, TN

評價

6.2
10 分評分,優異;27 則評價中有 8 則" "
8 分評分,不錯;27 則評價中有 5 則" "
6 分評分,一般;27 則評價中有 3 則" "
4 分評分,欠佳;27 則評價中有 3 則" "
2 分評分,很差;27 則評價中有 8 則" "

6.2/10 

整潔度

7.8/10 

職員與服務

5.8/10 

設施服務

5.8/10 

住宿狀況

6.4/10 

環保程度

評價

10/10 優異

BILLY

讚好:整潔度和設施服務
Very clean, quiet, good lighting. Great value for cost
於 2024 年 2 月住了 1 晚
TOFFER 於 2024年3月9日的回應
We're delighted to hear you found our motel Southern Inn clean, quiet, well-lit and comfortable! Thank you for the Glowing review and for choosing us. We look forward to welcoming you back in Future!

10/10 優異

Reza

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
TOFFER 於 2024年3月9日的回應
Thank you so much for your outstanding rating! We're thrilled you enjoyed your stay with us at Southern Inn.Let us know if there's anything we can do to make your next visit even better!

8/10 不錯

Bryson

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
TOFFER 於 2024年3月9日的回應
Thank you for the positive feedback! We appreciate your rating and are glad you enjoyed your stay with us.If there's anything we can do to turn that 8 into a perfect 10 next time, please let us know.We hope to welcome you back soon!

6/10 一般

Kirenia

家人同遊
Good
於 2023 年 12 月住了 1 晚
TOFFER 於 2024年3月9日的回應
Thank you for the positive feedback! We appreciate your rating and are glad you enjoyed your stay with us.If there's anything we can do to turn that 3 into a perfect 5 next time, please let us know.We hope to welcome you back soon!

2/10 很差

aldo del

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Stayed 4 days and they never changed the sheets or towels.
於 2023 年 12 月住了 4 晚
TOFFER 於 2024年3月9日的回應
I'm so sorry to hear about your experience! This is not up to our standards. We deeply apologize for the inconvenience caused. We'll address this with our team to ensure it do not happen again. Please reach out to us directly so we can make things right for you.

10/10 優異

Donald

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
TOFFER 於 2024年3月9日的回應
Thank you for the outstanding rating! We're thrilled to hear you had a fantastic experience at Southern Inn!Your satisfaction means everything to us. We look forward to host you again soon!

10/10 優異

Christina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stay here alot. The new management seems to be alot better than the previous one. The only thing that was bad is the wifi. It is horrible. At least the one for the guest is. Cant connect if your lucky enough to get it to even pull up. Im hopinh the new mang. Buys more routers or extenders or something cuz you cant get any work dome there.
於 2023 年 12 月住了 1 晚
TOFFER 於 2024年3月9日的回應
Thank you for your feedback! We're thrilled to hear that you noticed improvements under our management. we apologize for the inconvenience with the Wi-Fi. We've taken immediate action and are please to inform you that all Wi-Fi issues have been resolved.We look forward to hosting you again soon!

10/10 優異

Reza

讚好:整潔度、職員與服務和住宿狀況
TOFFER 於 2024年3月9日的回應
Thank you so much for the 5-star rating! We're thrilled you enjoyed your stay with us at Southern Inn.Let us know if there's anything we can do to make your next visit even better!

8/10 不錯

Tammy

於 2023 年 11 月住了 1 晚
TOFFER 於 2024年3月9日的回應
Thank you for your feedback! We're glad to hear that you had a positive experience overall. Your feedback is valuable and we're always striving to improve. If there's anything specific you think we could do better, please don't hesitate to let us know and hope to exceed your expectations on your next visit.

10/10 優異

jlightingcreation

讚好:整潔度、職員與服務、設施服務和住宿狀況
nice
於 2023 年 11 月住了 1 晚
TOFFER 於 2024年3月9日的回應
Thank you for the outstanding rating! We're thrilled to hear you had a fantastic experience at Southern Inn!Your satisfaction means everything to us. We look forward to host you again soon!

8/10 不錯

Salem

於 2023 年 11 月住了 7 晚
TOFFER 於 2024年3月9日的回應
Thank you for the outstanding rating! We're thrilled to hear you had a fantastic experience at Southern Inn!Your satisfaction means everything to us. We look forward to host you again soon!

6/10 一般

Kelli Lynn

於 2023 年 11 月住了 1 晚

4/10 欠佳

Yelena

商務旅客
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Very dirty, bad smell in the room.
於 2023 年 11 月住了 2 晚

8/10 不錯

Brandon

讚好:職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚
TOFFER 於 2024年3月9日的回應
Thank you for the outstanding rating! We're thrilled to hear you had a fantastic experience at Southern Inn!Your satisfaction means everything to us. We look forward to host you again soon!

10/10 優異

Santiago

讚好:整潔度、職員與服務和住宿狀況
Ok
於 2023 年 10 月住了 1 晚
Manager 於 2023年11月1日的回應
Thank you for leaving a review. We hope you stay with us again

4/10 欠佳

Donna

多人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Would not stay again
Supposed to be non smoking room. Smelled of smoke. Cigarette burn in bed spread. One trash can.
於 2023 年 10 月住了 1 晚

2/10 很差

Leia

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
RUN AWAY. The room was disgusting. I pulled the comforter back and roaches fell out. There were dead bugs all over the room. Food debris everywhere. Animal waste on the floors. I went to the front desk and requested a refund and the staff told me that Expedia would have to refund it. Expedia told me it’s up to the hotel. No one will refund my $190 and so I’m out all that money and still had to go book another room somewhere else. This is bad business.
於 2023 年 10 月住了 3 晚

2/10 很差

ellissa

於 2023 年 9 月住了 3 晚
Manager 於 2023年9月21日的回應
Thank you for leaving a review

8/10 不錯

Anna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Was clean the beds were made we didn't find any problems The outside was dated and look like it was run down but the inside was really nice The room was a little dark could have used a couple more lamps brighter walls we had a non-smoking room the room did have a mild smell of smoke but after telling the front desk they told us that they would air it out so they were willing to take care of it. Overall we would stay there again.
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月10日的回應
Thank you for leaving a review! I would like to thank you also for letting us know about the smoke smell in your room. I will be personally addressing this issue and we hope you stay with us again!

2/10 很差

Cierra

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Stay away!!!
We booked a smoke free room. They gave us a room and when we went to it, the door was cracked and it reeked of weed! We told them and got a different room and they gave us one that had the smoke alarm disabled and hanging by the wires. This room also smelled like smoke. The pillows were also the worst we’ve seen in a hotel. We did not feel comfortable there and didn’t want to deal with it so we packed back up and drove through the night, instead of sleeping there. Terrible experience!
於 2023 年 8 月住了 1 晚

2/10 很差

Eduardo

家人同遊, 寵物同遊
不滿:整潔度、設施服務和住宿狀況
Worst hotel ever I will not recommend this place at all stay out
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月27日的回應
We are sorry you were not satisfied with your stay. We are in the middle of renovating the property and we hope you give us another chance in the future

2/10 很差

Kathy

家人同遊
不滿:整潔度、職員與服務和住宿狀況
We did not stay after looking at area of the bldg..and rooms. We had ask for handy cap room and they was no access to to park and looked in room that had building supply’s and heavy equipment in front of our room and door I am on oxygen with no way to live in or sleep in musty and dusty dirty. The building was under construction. Yellow tape and machinery in parking space we was to use for our room. Don’t stay there they lied to Expedia and said they were not doing construction and will not refund our money.
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月24日的回應
We are sorry y oh were not satisfied with your stay. We are currently renovating the entire property to better serve our customers.

4/10 欠佳

Mary Rita

寵物同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
They were in the process of remodeling. My room was not clean and had some bugs. Wouldn't stay there again.
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月13日的回應
Sorry you were not satisfied with your stay

10/10 優異

phillip

於 2023 年 6 月住了 1 晚
Manager 於 2023年7月2日的回應
Thank you for leaving a review! In you are in the area it would be an honor for you to stay with us again. Please let your friends know about your stay!