Unfortunately, when we got there the pool was freezing
The next day, unannounced. a crew came to replace the pool heater. It was not until Thursday morning, our check out day (at 10 am) that it was warm enough to go in . Unfortunately, the children, so persistent, tried swimming and playing while freezing.
I'm sure someone knew of this problem. Also the barbecue was FILTHY, We spent over an hour trying to get it clean without proper supplies.
We left much cleaner than we found it !!