What a let down. 30 minutes after checking in our kids room was full of cigarette smoke/smell. In fact other rooms too despite asking for non-smoking rooms. The kids moved rooms, fortunately the staff were receptive to this request. The hotel is dated...1980's and elegant it was not. To cap it off, were were scammed with a massively expensive laundry bill. 1 bag of laundry...80 Euros!! Many things not right with this place but the staff at breakfast were well trained and receptive.
Daniel
於 2022 年 3 月住了 3 晚
2/10 很差
真實旅客
2020年9月27日
真實旅客
於 2020 年 9 月住了 7 晚
2/10 很差
真實旅客
家人同遊
2020年8月24日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Our trip was cancelled due to Covid-19. We are now fighting to get our money back.
真實旅客
於 2020 年 6 月住了 7 晚
8/10 不錯
Mehmet Fatih
2019年8月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mehmet Fatih
於 2019 年 8 月住了 4 晚
10/10 優異
Motasem
2019年8月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Elegance stay elegance
Very nice stay the same
Reception is very nice food is good
Motasem
於 2019 年 8 月住了 4 晚
10/10 優異
真實旅客
2019年5月16日
真實旅客
於 2019 年 5 月住了 3 晚
8/10 不錯
真實旅客
商務旅客
2019年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is really nice, however I don’t see how they call themselves a 5 star hotel with the breakfast they serve and the cleanliness of their dining room. We sit at the same table everyday for the last 10 days and the same green stain is cakes on the floor under one of the chairs.. it looks like guacamole or something.
真實旅客
於 2019 年 3 月住了 11 晚
4/10 欠佳
shaf (uk)
2018年11月12日
讚好:職員與服務
不滿:住宿狀況
nice hotel, friendly staff, lovely breakfast... rooms were very old and dated worst bathroom and shower room leaking! pools and other facilities were out of order too