「Obnoxious, arrogant and incompetent. Never experienced such poor staff in all my travels. Messed up my booking instead of a 6 bed premier lodge in front of all the animals I ended up with a 4 bed safari lodge right in the bottom of the valley due to incompetence from Virginie in reception. And when I pointed out she’d messed up my booking she then refused to talk to me. Then she proceeded to lie and call a director who was just as incompetent. They would not refund me the difference in...
「Hotel charmant,à dimension humaine en plein centre.
Chambre joliement décorée et confortable.
Nous avons passé un agréable séjour.
Nous recommandons cet hôtel et y retournerons sans hésiter.」
「Pas de déception. Nous y avions séjourné quelques jours fin 2025 et avons pu constater la différence - ménage fait tous les jours - propreté- aimabilité au niveau de l'accueil. Petit déjeuner correct.
Nous avons pensé qu'il y a certainement eu un changement de personnel, notamment au niveau gérance」
「pas de clim ,ventilateur plein de poussieres ,douche carreaux cassés ,pas beaucoup d'eau ,serviettes pas propres et avec odeurs désagréable ,thermos sale a l'intérieur ,bruits dans le couloir a 2 h30 du matin ,peu de place pour bouger dans la chambre」
「Very basic two star hotel on the outskirts of town.
The room was very small, but perfectly clean, with a very comfortable bed, and blissfully, air conditioned in the middle of a brutal heatwave.
The breakfast spread was also pretty basic, but surprisingly quite good.
The young ladies working the reception and breakfast area were lovely, professional, and very helpful with suggestions for restaurants for dinner.
This was a very last minute booking over a very busy weekend, and my main gripe...
「Incredible! What a wonderful place, Adrien keeps the place immaculate. Our room ‘Rollon’ was beautiful- so charming.
We cannot wait to come back in the future- ‘hidden gem’ is used so frequently but this is the definition of the phrase!」