Livemax Masuda hotels

"The staff were very accommodating to my requests to ship luggage and were very helpful in determining the best method. I was treated to excellent service and will come back again. Older building so it goes with the territory that it could use some upkeep in the spa area. "

"A beautiful stay at the Island of Miyjima. We stayed two nights and it was wonderful. A great room in Japanese style but with Western beds. A cosy guest only lounge with free tea and coffee. A relaxing onsen. We will come again! "

"Lovely staff. We had a spacious, spotlessly clean room. Tea kettle available with green tea. The most exceptional things about the hotel are the staff and the cleanliness of this traditional type of accommodation. The onset was a nice bonus in a very economical room central to everything on the island. "

"Very, very nice hotel. Onset (Japanese bath & sauna) was outstanding. Would not hesitate to stay here again "

"Our stay was a magnificent experience, wonderful staff, our room was upgraded because the original room was not ready and what a surprise… the view was amazing looking to the sea, town and the Otorii. Love it ❤️❤️"

"Lovely food, traditional experience. Landlord is very kind and generous. Note that it is about a 20 minute walk from the ferry. Not terrible but if you're bringing bags it's a shlep! Cabs are in short supply on the island so I would definitely recommend leaving your main bag in Hiroshima and bringing just an overnight bag for your stay."

"This area really surprised me. It is remote but is beautiful! The resort is very old and needs a good cleaning. The entrance area had a mouldy smell, but the room were VERY big and clean!! Lots of room and liked the decor. I did like the private onsen, but it was not what I expected. It was more of a tube outside on your deck. I was expecting continuous hot water flow like in the public onsen."

"Awful!! Made a mistake at booking and out one person instead of 3 and got charged over $300 more at resort Terrible No English and very very very RUDE!!!!!"

"Nice and quiet, Im assuming there WAS a bar that is no longer in operation. If it were open, it would’ve had a livelier atmosphere. We stayed for a night so that we could enjoy Miyajima Island at night and not have to haul our kids back to Osaka on the train. It was also nice to see the area early and later outside of the high traffic tourist hours. "