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阿瓦尼墨爾本盒子山住宅酒店的評價

4 out of 5
阿瓦尼墨爾本盒子山住宅酒店
12-14 Nelson Road, Box Hill, Box Hill, VIC

評價

9.2

卓越

10 分評分，優異；211 則評價中有 140 則" "
8 分評分，不錯；211 則評價中有 51 則" "
6 分評分，一般；211 則評價中有 12 則" "
4 分評分，欠佳；211 則評價中有 2 則" "
2 分評分，很差；211 則評價中有 6 則" "

9.2/10 

整潔度

8.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

CHI WAI

於 2024 年 1 月住了 5 晚
Thanuja 於 2024年1月28日的回應
Hi Chi Wai,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

6/10 一般

Chris

不滿：整潔度和住宿狀況
Just OK and the cost a bit high
於 2024 年 1 月住了 8 晚
cw 於 2024年1月11日的回應
We appreciate you taking the time to comment and review AVANI Melbourne Box Hill Residences.As we always have a positive approach towards our guest feedback, and we believe they help us to improve our shortfalls in order to provide a better service to our valued guests.Please accept my sincere apologies for not being able deliver our usual standards up to your expectations. Therefore, I have addressed your comments with my team.We hope we will get another opportunity to change your mind on AVANI Melbounre Box Hill Residences and we will make sure your stay is comfortable and enjoyable.

8/10 不錯

YIM KWAN

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 4 月住了 2 晚
Thanuja 於 2023年4月26日的回應
Hi Yim, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

8/10 不錯

CHI WAI

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The overall staying experience is good. We stayed in one bedroom suite. We could not find the washing machine inside the room, perhaps we missed it? Also, the location of electrical wall outlets was not convenience, it would be better to relocate them to table top levels.
於 2023 年 1 月住了 7 晚
Thanuja 於 2023年1月28日的回應
Hi Chi Wai,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind Regards,Thanuja.

10/10 優異

HIU TUNG

家人同遊
讚好：整潔度、設施服務和住宿狀況
Nice location , with walking distance to shops and restaurants.
於 2022 年 8 月住了 6 晚
Thanuja 於 2022年9月12日的回應
Hi Hiu Tung,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind Regards,Thanuja.

10/10 優異

Mark

於 2022 年 7 月住了 1 晚
Thanuja 於 2022年7月30日的回應
Hi Mark, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Reagrds, Thanuja

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
好評
酒店一早已經打電話給我確認住宿，免費提供嬰兒床，地方整潔，有露台有景觀，鄰近box hill ,10分推介
於 2021 年 5 月住了 1 晚
Nick 於 2021年5月21日的回應
Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel exceeded your expectations and you were happy with the room and service provided. I will be sure to pass your feedback along to the team. We hope to welcome you back again soon. Best regards,

10/10 優異

Hsiu hui

多人同遊
讚好：整潔度和客房舒適度
於 2021 年 4 月住了 1 晚
Cecilia 於 2021年4月19日的回應
Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team in particular Anthony who is doing a great job. We all hope to welcome you back again soon!

10/10 優異

kelvin

於 2021 年 1 月住了 1 晚
Rachel 於 2021年1月15日的回應
Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel exceeded your expectations and you were happy with your stay. We hope to welcome you back again soon. Regards, Rachel Front Desk Team

10/10 優異

Johnny

讚好：整潔度和客房舒適度
於 2020 年 12 月住了 1 晚
Rachel 於 2021年1月2日的回應
Thank you for the 10 out of 10 review. We are pleased to read that you enjoyed your time with us. We look forward to seeing you at our hotel again in the future. Regards, Rachel Front Desk Team

10/10 優異

Johnny

讚好：整潔度和客房舒適度
於 2020 年 12 月住了 1 晚
Rachel 於 2021年1月2日的回應
Thank you for the 10 out of 10 review. We are pleased to read that you enjoyed your time with us. We look forward to seeing you at our hotel again in the future. Regards, Rachel Front Desk Team

10/10 優異

Janita

於 2020 年 6 月住了 2 晚
Anthony 於 2020年6月24日的回應
Thank-you for reviewing your stay at AVANI Box Hill Residences. We are all pleased to hear that you enjoyed your stay and look forward to welcoming you back next time!

8/10 不錯

KIT MAN MANDY

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet Hotel
Quiet Hotel with good service
於 2020 年 1 月住了 4 晚
Rachel 於 2020年2月4日的回應
Thanks for your feedback regarding your stay. Its very pleasing to see that our team provided efficient services and glad that you enjoyed your stay.We hope to seeing you again. Regards, Rachel Front Desk Team

10/10 優異

真實旅客

讚好：整潔度和設施服務
於 2019 年 12 月住了 6 晚
Nuchie 於 2019年12月11日的回應
Thank-you for your review. We look forward to welcome you back soon. Kind Regards, Nuchie Front Desk Team

10/10 優異

Jacqueline

伴侶同遊
讚好：設施服務和住宿狀況
We had another great stay at Avani Box Hill. Perfect location near to wonderful restaurants, great shopping and public transport. Staff are lovely; friendly, welcoming, helpful, efficient. Rooms are spacious and fully contained, modern decor, beds are comfortable. Will stay there again next time.
於 2024 年 1 月住了 2 晚
Thanuja 於 2024年2月17日的回應
Hi Jacqueline, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

8/10 不錯

Ruth

伴侶同遊, 商務旅客
讚好：整潔度
I stayed here for 10 nights while I attended a course. A perfect welcome from a male staff member. The property is not badly positioned. Best to book parking within location as it’s all metered otherwise. Clean, very quiet and the area felt safe. A park with 1km walking/running track outside the door almost. A decent cafe next door. Eateries are scarce so best if you have a vehicle. Close to hospital if you need to be close to a hospital. Rooms are spacious enough and are well equipped for a longer stay with gas stove top, oven, microwave, kettle, pod coffee machine and toaster. Secure apartment. The staff leave you alone which was great. I highly recommend this location and would stay again.
於 2024 年 1 月住了 10 晚
Thanuja 於 2024年2月17日的回應
Hi Ruth, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 優異

Betty

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Close to Box Hill and Epworth Box Hill hospitals and RSL.
於 2024 年 1 月住了 1 晚
Thanuja 於 2024年2月17日的回應
Hi Betty,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 優異

Tarek

家人同遊, 多人同遊
讚好：整潔度和住宿狀況
於 2024 年 1 月住了 13 晚
Thanuja 於 2024年2月17日的回應
Hi Tarek, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 優異

Megan

家人同遊
讚好：整潔度和客房舒適度
於 2024 年 1 月住了 3 晚
Thanuja 於 2024年1月29日的回應
Hi Megan, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 優異

Steven Lee

讚好：整潔度和住宿狀況
Fingermarks on various .mirrors doors , kitchen doors.Apart from fingermarks the cleanliness and housekeeping was of a high standard.Staff were all friendly helpful and professional.They responded very well to all requests. We would not hesitate to stay there and intend to in the near future.
於 2024 年 1 月住了 5 晚
Thanuja 於 2024年1月28日的回應
Hi Steven Lee,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. Apologies for we are not met our usual high standards of housekeeping. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 優異

Meng

讚好：整潔度和客房舒適度
於 2024 年 1 月住了 2 晚
Thanuja 於 2024年1月28日的回應
Hi Meng,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 優異

DUCK

家人同遊
讚好：整潔度和客房舒適度
於 2024 年 1 月住了 4 晚
Thanuja 於 2024年1月28日的回應
Hi Duck,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 優異

Eizel

讚好：整潔度和住宿狀況
於 2023 年 12 月住了 3 晚
Thanuja 於 2024年1月28日的回應
Hi Eizel,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

8/10 不錯

Josef

家人同遊
讚好：整潔度和客房舒適度
Good location near shops and transport
Convenient location. Friendly staff. Bathrooms functional but taps spilled water everywhere with anything other than low flow. Kitchen lacked some basics like fry pan. Very limited gym. Heated rooftop pool and spa were nice.
於 2023 年 12 月住了 3 晚
Thanuja 於 2024年1月3日的回應
Hi Josef,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. Apologies that you did not have fry pan limited kitchen stock, usually we have enough number of utensils and pans in the kitchen. I will inform to our housekeeping team to check and rectify, if there is an issue. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

10/10 優異

Amy

於 2023 年 12 月住了 3 晚
Thanuja 於 2024年1月3日的回應
Hi Amy,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

8/10 不錯

Daniel

家人同遊
讚好：整潔度、設施服務和住宿狀況
Apartment a little small for a 2 bedroom but it was well appointed with everything you need. There is enough parking which is good and the location is great for families. Beds and couch could be more comfortable but that is my personal taste. My only real negative feedback is the TV did not work in the main room for the duration of the stay despite front desk staff trying to fix it on the day it was reported. Service and front desk staff were very polite and helpful.
於 2023 年 12 月住了 3 晚
Thanuja 於 2024年1月3日的回應
Hi Daniel,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. Apologies that your TV didn't work, and we could not fix it on your stay. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

10/10 優異

Helena

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We had a lovely stay in a comfortable and clean room. The staff were very friendly and helpful both during our stay and at checkout
於 2023 年 12 月住了 3 晚
Thanuja 於 2024年1月3日的回應
Hi Helena,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

8/10 不錯

Raymond

家人同遊
讚好：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 7 晚
Thanuja 於 2024年1月3日的回應
Hi Raymond,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regardsThanuja GamaethigeDuty Manager

8/10 不錯

Veronika Elizabeth

伴侶同遊
讚好：整潔度和設施服務
The booking all went smoothly and the staff in reception were very helpful and friendly. I was surprised that we had to pay separately for parking!
於 2023 年 12 月住了 4 晚
Thanuja 於 2024年1月3日的回應
Hi Veronika,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

8/10 不錯

Misipa

讚好：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
Thanuja 於 2024年1月3日的回應
Hi Misipa,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

10/10 優異

Robert

讚好：整潔度、設施服務和住宿狀況
Great location and perfect room.
於 2023 年 11 月住了 3 晚
Oliver 於 2023年11月28日的回應
Hi Robert,I'm so glad to hear that you enjoyed your stay with us! Thank you for leaving your review.Kind regards,

8/10 不錯

Antony Francis

讚好：住宿狀況
Apartment was great, but could have been cleaner on arrival.
於 2023 年 11 月住了 6 晚
Thanuja 於 2023年11月25日的回應
Hi Antony, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. Thank you for mentioning about housekeeping when you arrive to the room, usually we have very high standards and certainly we will look into the matter. We hope to welcome you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 優異

Tamara

讚好：整潔度、設施服務和住宿狀況
Lovely clean property with generous room. I was greeted warmly by the front desk manager who put my bag aside for me, as I had arrived at noon before the rooms were ready. When I returned later I was pleasantly surprised to learn that I had been upgraded to a 2 bedroom apartment. 😊 The bedrooms were a great size and both had opening windows/doors for fresh air which I love in a hotel. The bathrooms were well appointed and the shower was luxurious. A big bonus was the very comfortable bed and pillows, which made for a great sleep. The kitchen was great, and I wish I had more time to spend enjoying the balcony space. I was able to walk to the supermarket and shopping complex/restaurants from the hotel. I also dined at the the lovely RSL next door. I was pleasantly surprised by this hotel and will stay again next time I head to Epworth Box Hill for appointments or surgery.
Cecilia 於 2023年11月23日的回應
Hi Martine, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. We are waiting to welcome you again at Avani Box Hill on your next visit to Melbourne.

10/10 優異

Martine

家人同遊
讚好：整潔度和客房舒適度
Enjoyed our short stay.
Taking my sister to hospital became so much easier with staying at this lovely apartment. We enjoyed having sperate bedrooms and bathrooms within the one apartment. The pool was inviting. Staff were friendly.
於 2023 年 10 月住了 1 晚
Thanuja 於 2023年11月10日的回應
Hi Martine, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. We are waiting to welcome you again at Avani Box Hill on your next visit to Melbourne. Kind Regards, Thanuja, Duty Manager.

10/10 優異

Michael

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 11 月住了 1 晚
Thanuja 於 2023年11月7日的回應
Hi Michael,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel exceeded your expectations and you were happy with the room and service provided. I will be sure to pass your feedback along to the team. We hope to welcome you back again soon.Kind Regards,Thanuja GamaethigeDuty Manager

8/10 不錯

Craig

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚
Thanuja 於 2023年10月27日的回應
Hi Craig,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. We are waiting to welcome you again at Avani Box Hill on your next visit to Melbourne. Kind Regards, Thanuja, Duty Manager.

10/10 優異

Sonia

讚好：整潔度和住宿狀況
Excellent. Spectacular view, great location.
於 2023 年 10 月住了 3 晚
Thanuja 於 2023年10月23日的回應
Hi Sonia, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

10/10 優異

Margaret

於 2023 年 10 月住了 2 晚
Cecilia 於 2023年10月13日的回應
Hello Margaret,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind Regards

10/10 優異

Connie

親子同遊
讚好：整潔度、設施服務和住宿狀況
Everything as advertised, modern, clean and spacious apartment for a 2 night stay with 2 kids. Will come back!
於 2023 年 9 月住了 2 晚
Thanuja 於 2023年10月4日的回應
Hi Connie,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind RegardsThanuja GamaethigeDuty Manager

8/10 不錯

Michael

家人同遊
讚好：整潔度和住宿狀況
The images or description of the room is not quite accurate as they didn’t specify that the photo online may not be the room you are getting. Also the tv in bedroom is certainly not 42” which again not specify. I was informed none of the room has bathtub, despite in description it stated bath/shower. The housekeeping service is only a top up of amenities and made your bed. They didn’t explain that the bed sheet isn’t part of this service. Apparently you have daily service and weekly service. Which a little bummer considering you pay a little more to get this service and expected to have the sheet changed during the service. Perhaps also specify the reception hours as well, would be handy for traveller that arriving or having plans late at night. We had issue with the aircon which was rectified.
於 2023 年 9 月住了 4 晚
Thanuja 於 2023年10月6日的回應
Hi Michael,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. We do appreciate the amount of thought, time and effort which went into your review, and I will be sure to pass this along to the rest of the team. We have couple of types and two-bedroom superior suites and the lay out could be different, but room size and facilities are same. The housekeeping daily service is including top up amenities and basic cleaning only, if you stay more than 7 days then we provide weekly housekeeping service without any additional fee which entitles to change bed sheets and clean whole apartment. The reception is open from 7am to 11pm only but we have a building caretaker and emergency contact numbers that are available after hours to assist guest with any quires. We hope we will get another opportunity to welcome you again at AVANI Melbourne Box Hill Residences. Please do not hesitate to contact us if you have any further queries.Kind RegardsThanuja GamaethigeDuty Manager

8/10 不錯

Ashley

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The staff was very nice, the room was comfortable. Parking is easier if you pay to stay at the location.
於 2023 年 9 月住了 3 晚
Thanuja 於 2023年9月29日的回應
Hi Ashley,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind RegardsThanuja GamaethigeDuty Manager

10/10 優異

Denis

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 9 月住了 1 晚
Thanuja 於 2023年9月13日的回應
Hi Denis,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind RegardsThanuja GamaethigeDuty Manager

6/10 一般

Patricia

伴侶同遊
不滿：整潔度
Toilet seat needed fixing. Couldn’t watch all tv channels. Static braking up picture sometimes. Some floor areas could have been cleaner.
於 2023 年 8 月住了 5 晚
Thanuja 於 2023年9月5日的回應
Hi Patricia,Thank you very much for your time to review and comment your recent stay at AVANI Melbourne Box Hill Residences.I am pleased to read that you found the hotel was comfortable. Also, thank you very much for informing us about TV and toilet seat, I have already passed this to our maintenance team to rectify the issue immediately.We all look forward to the opportunity of welcoming you again at AVANI Melbourne Box Hill Residences, during your next visit to Melbourne.Kind RegardsThanuja GamaethigeDuty Manager

10/10 優異

Renee

伴侶同遊
讚好：住宿狀況
The view was magnificent, just a short tram ride to Melbourne CBD.
於 2023 年 9 月住了 3 晚
Thanuja 於 2023年9月4日的回應
Hi Renee, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards Thanuja Gamaethige Duty Manager

8/10 不錯

真實旅客

商務旅客
讚好：客房舒適度
Friendly, helpful and accommodating staff, good check in and late check out. TV remote and bedside light not working, no ironing board, which was brought up late at night (appreciated) and the coffee table had a glued on felt cover top which was badly stained (not hygienic). Overall, good accommodation, great cafe next door for breakfast, and great location.
於 2023 年 8 月住了 1 晚
Cecilia 於 2023年8月11日的回應
Thank you for staying with us and you enjoyed your stay with us. We will fix the itmes from your feedback, hope will see you again !Kind Regards

10/10 優異

CHERYL

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We loved our time at Avani Box Hill. We've stayed in numerous places around the area, and this is definitely now our 'go to' spot. The apartment was amazing, and the view across to the mountains was just beautiful. It was such a bonus to have secure parking available onsite and the staff were super friendly and helpful. The apartments are close to shops and transport and the cafe downstairs is lovely. Thanks for a wonderful stay!
於 2023 年 7 月住了 2 晚
Song 於 2023年8月6日的回應
Hello Andrew, thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and we hope to see you again soon! Kind regards,Front Desk Team

10/10 優異

Daniel

家人同遊
讚好：設施服務和住宿狀況
Great property but thought parking was included. Awesome.
於 2023 年 7 月住了 1 晚
Cecilia 於 2023年7月12日的回應
Hi Daniel, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! Unfortunately, parking is not included due to this is busy area, but I will be sure to pass your feedback along to the rest of the team. Kind Regards

10/10 優異

Kerri

讚好：整潔度、設施服務和住宿狀況
於 2023 年 6 月住了 5 晚
Thanuja 於 2023年6月15日的回應
Hi Kerri, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

8/10 不錯

Rachele

家人同遊
讚好：整潔度、設施服務和住宿狀況
Central location, clean, great amenities, handy cafe next door and friendly and helpful staff.
於 2023 年 6 月住了 3 晚
Thanuja 於 2023年6月13日的回應
Hi Rachele, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

10/10 優異

Eugene

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great clean room, fast wifi
於 2023 年 6 月住了 3 晚
Thanuja 於 2023年6月13日的回應
Hi Eugene, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.