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DoubleTree by Hilton Hotel Melbourne - Flinders Street

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View from room
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Hypo-allergenic bedding, minibar, in-room safe, desk
Flat-screen TV, pay-per-view films

Overview of DoubleTree by Hilton Hotel Melbourne - Flinders Street

DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
270 Flinders Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationMelbourne Central12 min walk
  • Popular LocationCrown Casino and Entertainment Complex14 min walk
  • Popular LocationQueen Victoria Market19 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

About this area

Melbourne

DoubleTree by Hilton Hotel Melbourne - Flinders Street is located in Melbourne Central Business District, a neighbourhood in Melbourne, and is in the entertainment district and near the boardwalk. Federation Square is a notable landmark, and travellers looking to shop may want to visit Degraves Street and Bourke Street Mall. Enjoy an event or a match at Melbourne Cricket Ground, and consider making time for SEA LIFE Melbourne—a top attraction that's not to be missed. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Degraves Street - 1 min walk
  • Australian Centre for the Moving Image - 9 min walk
  • Melbourne Central - 12 min walk
  • Crown Casino and Entertainment Complex - 14 min walk
  • Queen Victoria Market - 19 min walk

Getting around

  • Flinders Street Station - 3 min walk
  • Melbourne Central Station - 13 min walk
  • Melbourne Airport (MEL) - 26 min drive

About this property

DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5-star Melbourne hotel in Melbourne Central Business District, walk to Federation Square
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site. All 187 rooms provide conveniences such as fridges and coffee makers, plus WiFi and 24-hour room service. Flat-screen TVs, minibars and in-room massages are among the other amenities available to guests.
DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 32-inch Flat-screen televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (AUD 30 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10 AM: AUD 25-35 for adults and AUD 13-35 for children
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Urdu
  • Vietnamese

Business services

  • Conference space (1582 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property

Restaurants on site

  • Platform 270

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.00 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 25 and AUD 35 for adults, and AUD 13 and AUD 35 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 30 per night (328 ft away)
  • Rollaway bed fee: AUD 65.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Melbourne Flinders Street
DoubleTree Hilton Hotel Flinders Street
DoubleTree Hilton Melbourne Flinders Street
DoubleTree Hilton Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 477 out of 972 reviews
5 - Excellent 49%
Rating 4 - Good. 354 out of 972 reviews
4 - Good 36%
Rating 3 - Okay. 99 out of 972 reviews
3 - Okay 10%
Rating 2 - Poor. 28 out of 972 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 972 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Counter staff were all very friendly and helpful. The room was very clean and the bed was very comfortable. I chose this location as I had a business meeting nearby and had to catch a train from Flinders Street station the next day. There are many eateries and shops in the vicinity.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and fresh. Great for the simple hotel experience e.g. shower, bed, breakfast. Location close to lots of food options and Yarra river.
Stayed 3 nights in Apr 2022

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staff had had little to no experience and poor English. Didn't even occur to them to remove dirty plates and cutlery, we had to do it for them. Coffees were served in glass but without the serviette wrapped round the glass made it impossible to hold, had to wait till it was cold so we could hold the coffee glass. Fruits were frozen and tasteless. Eggs and pancakes were cold. Same with the house keeping staff, very little experience and poor English. When we asked them if they were going to clean our room they just stared, had no understanding of what was being asked. Five star hotels offer free of charge sparkling water bottles and cable TV. Air conditioning was unreliable. We had to put it down to 15 degrees to make it bearable. Arriving to a very warm room is very poor form. We were put on different levels when we arrived, the front desk manager seemed to think it was my fault as I had only just made the booking. When I corrected her and advised it was done months in advance, she said she would speak to the manager as she was not sure what had happened. How is it possible that no planning nor checking was done ? Lack of professionalism by a five star hotel for the sake of profit over quality.
Stayed 5 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is centrally located, very close to transport, dining options and local attractions. The room we stayed in was quite small and didn't have much entertainment (tv) options beside free to air. Overall property was great for our 2 night stay.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but shady people hanging around
Stayed 1 night in Apr 2022