德拉蒙德服務公寓是否寵物友善住宿？

否，此住宿恕不接待寵物。

德拉蒙德服務公寓的登記入住時間是？

登記入住開始時間：14:00；登記入住結束時間：19:00。延遲入住服務限時提供。

德拉蒙德服務公寓是否有提供接駁車服務前往機場？

是，免費機場接駁車有提供服務。

德拉蒙德服務公寓位於哪裡？

此公寓大樓位於卡爾頓，距離來貢街和墨爾本大學不到 10 分鐘腳程。墨爾本購物中心和維多利亞女王市場均位於 2 公里內。距離墨爾本中央商場站只有 23 分鐘路程，議會站則只有 23 分鐘。

德拉蒙德服務公寓墨爾本區

Q: 德拉蒙德服務公寓是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 德拉蒙德服務公寓是否有提供接駁車服務前往機場？

是，免費機場接駁車有提供服務。

8/10 不錯

真實旅客

2018 年 12 月 15 日

讚好：整潔度和住宿狀況

於 2018 年 12 月住了 4 晚

10/10 優異

Michael (台灣)

2016 年 2 月 1 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

離市區也不會很遠，該有的寧靜也有，超市也在附近而已，非常便利

8/10 不錯

James

2020 年 11 月 18 日

讚好：整潔度和客房舒適度

於 2020 年 6 月住了 2 晚

8/10 不錯

真實旅客

2020 年 3 月 21 日

讚好：整潔度、職員與服務和設施服務

於 2020 年 3 月住了 5 晚

8/10 不錯

真實旅客

2020 年 2 月 23 日

讚好：整潔度

於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

商務旅客

2020 年 1 月 24 日

讚好：職員與服務、設施服務和住宿狀況

Convenient location, close to public transport and eateries

於 2020 年 1 月住了 2 晚

6/10 一般

真實旅客

2020 年 1 月 6 日

讚好：職員與服務

不滿：整潔度和設施服務

Good points: - check in easy all information text messaged to me for my late check in - parking was easy - sheets/linen was good - staff were friendly and helpful Bad points: - shower and bathroom were gross - mould, black mould. Could so easily be cleaned - no kettle in the kitchen - window locks didn't work - a bit unsettling with a ground floor apartment, didn't feel that safe - bed needs an upgrade, sinks in the middle pretty bad - garden beds out the front have been left abandoned - it could be made really nice but hasn't been Overall the property *could* have been great, but some things have obviously been let go and not cared about.

於 2020 年 1 月住了 1 晚

4/10 欠佳

Lenz

2019 年 11 月 25 日

讚好：職員與服務

不滿：整潔度和住宿狀況

Booked this as the reviews weren't too bad. It didn't have a lift so we had to carry our luggage up the stairs. Note rooms 7-10 are on the top floor. We expected the place to be a little run down but found out it was mainly from the lack of maintenance. Cutlery and crockery a mish-mash - no two forks and spoons or drink-ware were alike. Pluses: Good location, room layout, shower and electricals (except TV and ventilation fans) and wifi work well, kitchen trash cleared almost daily. Friendly staff at check in and housekeeping. Minuses: A little stale smelling as a first impression. Base of toilet had urine stains, shower muck on grouting, toilet trash wasn't cleared for the week, TV had 'no signal' (thank goodness for youtube), big spiders (one crawled on me at night and accidentally squashed it when flicking it with my leg, next day killed another one with a body about 8mm long), living room roller blind mechanism free-wheels allowing the blind to crash down onto the sill if not controlled, doesn't stop half way; only fully open or fully closed. No privacy curtains, toilet ventilation fan roars like an engine, kitchen ventilation fan 'chirps' as it struggles to turn. Lastly security may be of concern as the main stairwell is dark for the first few hours of the night, the main door and room door are run by codes and the chain lock is able to come off even when it is fully slid into place (it's damaged and allows entry with just a little force). Overall just short of an OK.

於 2019 年 11 月住了 6 晚

6/10 一般

真實旅客

多人同遊

2019 年 6 月 16 日

讚好：整潔度、職員與服務和設施服務

shower drain is blocked , exhaust fan above shower not working, toilet set is loose

於 2019 年 6 月住了 1 晚

10/10 優異

Ross

2019 年 4 月 18 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2019 年 4 月住了 8 晚

8/10 不錯

Donna

2019 年 1 月 20 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Happy camper

Room was basic but suited our needs we were out all day. Confidently located and reasonably priced.

於 2019 年 1 月住了 5 晚

2/10 很差

Chris (Perth, Australia)

2018 年 11 月 7 日

不滿：整潔度、住宿狀況和客房舒適度

We chose these apartments because we were going to the Melbourne Cup and it was advertised as being only 800 mt away. This was only if you were a crow. Reality was 5.3 km away by road or a 2.5 hour walk. Reception was in another building. Had to pay extra for parking which was unexpected. There was no lift and stairs were dirty. It looked ok on first look at apartment but cleanliness was only surface deep. Mould in shower and on ceiling. Removed rubbish bag and bin was disgusting. Took rubbish to bin and found the outside bin area was full of cigarette butts, rubbish and broken glass. Had not been cleaned in months. Cooking utensils all needed replacing, very old and well used. Dining table and chairs old and rocked. No room to put your bags(not good if you have a bad back) and tv in a very low position.

於 2018 年 11 月住了 2 晚

4/10 欠佳

真實旅客

2018 年 10 月 24 日

不滿：整潔度和住宿狀況

Great location. But The place is run down now, need lot of maintainance and cleaning. I stayed here few month ago, the light in corridor was out and I told them about it. I'm here this time, the same light is still out.

於 2018 年 10 月住了 5 晚

10/10 優異

Shermin

2018 年 3 月 12 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Best

Good service

於 2018 年 3 月住了 1 晚

8/10 不錯

真實旅客

2018 年 2 月 19 日

讚好：整潔度、職員與服務和客房舒適度

No check in reception in house and have to do it at Askron apartment nearby. Sofa need to change. Very inconvenient to have to come down from car everytime to key in code to open the auto gate. Should lower down the flat rate carpark fee per day for the guest staying in. Overall good place to stay.

於 2018 年 2 月住了 10 晚

2/10 很差

真實旅客

2018 年 2 月 16 日

不滿：整潔度、住宿狀況和客房舒適度

Unclean room

As a house keeping supervisor for a hotel i have certain but not unreasonable expectations. However nothing prepared me for the shock of walking in to my assigned room to find it had not been cleaned at all! The bathroom mirror was filthy, the sink had hair in it, the shower had not been wiped down or cleaned, the toilet had stains in it from the previous occupant. The kitchenette had food crumbs and stains all over the bench and there was food waste left in the sink. Then there was the hair all over the room. The only clean thing in the room was the linen on the bed and the towels. On calling reception i received an apology but was asked if i was ok to stay in the room as there was nothing that could be done at that time (6.30pm), so i stayed. Speaking to reception the following day, again i receive an apology but no real suggestion of recompense of any sort, only the promise of a great discount rate for my next stay, as if that might happen. Extremely disappointed, as no matter how much you pay for your room it should at least be clean and without the presence of the previous occupant.

於 2018 年 2 月住了 1 晚

8/10 不錯

真實旅客

2018 年 2 月 12 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Overall nice place to stay at except very inconvenient when have to go out from the car to open the autogate.

於 2018 年 2 月住了 5 晚

8/10 不錯

真實旅客

2018 年 1 月 2 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

was a great stay lots of information & great staff

was a great stay lot of information given to us and easy to get to park was a bit of a issue but was good to be able to park in the safely of behind gates after asking.

於 2017 年 12 月住了 1 晚

8/10 不錯

Marlene (Mornington)

2017 年 12 月 30 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great location

A great location with everything you need, very helpful and organised staff jut a phone call or text away. Staying in the heart of Carlton with everything you need a short walk away or several tram trip options around the corner. Plenty of space, a kitchenette and onsite undercover parking with a fast cold air conditioner as needed for a hot few days.

於 2017 年 12 月住了 3 晚

8/10 不錯

Melanie

2017 年 10 月 24 日

讚好：整潔度、住宿狀況和客房舒適度

Confusing check in & late check out process

The check in process was very confusing-there is no reception at the Drummond, as I found out after I was dropped off there with all my luggage. I had to walk to the sister apartments, The Alston, on Elgin street, where check in was done. I had missed this, as it was part of fine print under important information. No street address is written for the Alston though, but is left at the entrance to the Drummond.I was offered the choice to remain there, which I did, as a room was available. I'm not sure that the swap was value for money by comparing the two retrospectively. I asked for a free upgrade to late checkout at 12. The coded door, meant that the cleaning service arrived promptly at 9am, loudly banging on door, then entering apartment to clean. After a busy week, I would have appreciated more privacy & a sleep in. Reception said, the cleaner was told I was checking out late. Although clean, the room was small and some street noise filters through. For the high price paid, I would definitely book elsewhere next time.

於 2017 年 10 月住了 1 晚

8/10 不錯

真實旅客

2017 年 10 月 13 日

讚好：整潔度、住宿狀況和客房舒適度

Well appointed. Good facilities. Proximity to amenities, Restaurants, entertainment. I'll be back.

於 2017 年 10 月住了 1 晚

8/10 不錯

John

2017 年 10 月 5 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Carlton

Apart from the time it took to book in, the stay was great. The location was superb, the manager was very helpful and the room was really quite good.

於 2017 年 9 月住了 1 晚

6/10 一般

真實旅客

2017 年 3 月 27 日

讚好：整潔度和客房舒適度

不滿：職員與服務

Convenient location to transport and shops. Reasonably pricec

6/10 一般

joel (Sg)

2017 年 1 月 27 日

讚好：整潔度和客房舒適度

不滿：住宿狀況

Good but inconvenient

Place is well located, surrounding quiet, room well maintained, has the necessities, door is amazingly hard to open, the killer is the lack of an elevator, carrying heavy luggage up a few flight of stairs is a put off.

8/10 不錯

Chrissie (Victoria)

2016 年 9 月 19 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Neat, clean and easy

Budget accomodation well located north of the city. A late booking was not too much trouble either. Will be back

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德拉蒙德服務公寓

Drummond Apartments Services

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