Glenferrie Hotel 的評價

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克蘭弗瑞酒店的評價

克蘭弗瑞酒店

324 Burwood Road, Hawthorn, VIC

8.8

優異

9.0/10

整潔度

9.0/10

職員與服務

8.8/10

設施服務

8.4/10

住宿狀況

8.4/10

環保程度

8/10 不錯

真實旅客

2015年11月5日

讚好：整潔度、職員與服務和客房舒適度

没有早餐不好，房间地板陈旧有损坏，走路有异响。

10/10 優異

Jane

2024年4月5日

讚好：職員與服務、設施服務和住宿狀況

Excellent local and comfortable beds.

於 2024 年 4 月住了 2 晚

Drayson Bushell 於 2024年4月5日的回應

Hi Jane,Thankyou for taking the time to provide us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 優異

Chris

2024年3月27日

讚好：整潔度和住宿狀況

Very good

於 2024 年 3 月住了 1 晚

Drayson 於 2024年3月28日的回應

Thankyou Chris,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again soon.Kind regards,Glenferrie Management

10/10 優異

Jane

2024年2月25日

讚好：整潔度、職員與服務和住宿狀況

A very comfortable and convenient accommodation to the surrounding area.

於 2024 年 2 月住了 1 晚

Drayson 於 2024年3月20日的回應

Thankyou Jane,We appreciate you providing us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie Management

6/10 一般

Mhairi

2024年2月23日

不滿：整潔度

Pillows had a super weird smell to them - unfortunately disrupted my sleep. The room was okay, but very dark - little natural light so felt a bit dingy. Also would have loved to check in earlier but unfortunately we couldn’t.

於 2024 年 2 月住了 1 晚

Drayson 於 2024年2月24日的回應

Thanks Mhairi,We appreciate you taking the time to provide us with your valuable feedback.Kind regards,Glenferrie Management

10/10 優異

Alan (Aspley)

家人同遊

2024年2月23日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The accommodation was excellent - very little noise from the bar area - location for our stay was perfect

於 2024 年 2 月住了 2 晚

Drayson 於 2024年2月23日的回應

Thanks Alan,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 優異

Lauren

多人同遊

2024年2月21日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The check in was easy, communication prior to my date was great. Amenities were clean and as described. Location was excellent and convenient

於 2024 年 2 月住了 1 晚

Drayson 於 2024年2月21日的回應

Thanks Lauren,I appreciate you taking the time to provide us with your valuable feedback. we hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 優異

Dianne

家人同遊

2024年2月12日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Gorgeous old pub full of charm with welcoming staff and a great selection of food and beer

於 2024 年 2 月住了 1 晚

Drayson 於 2024年2月12日的回應

Thanks Dianne,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon. Kind regards,Glenferrie Management

10/10 優異

Katherine

2024年2月11日

讚好：整潔度、職員與服務和住宿狀況

Staff went out of their way to be helpful

於 2024 年 2 月住了 1 晚

Drayson 於 2024年2月12日的回應

Thanks Katherine,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon. Kind regards,Glenferrie Management

10/10 優異

Simon

2024年1月27日

於 2024 年 1 月住了 1 晚

Drayson 於 2024年3月26日的回應

Hi Simon,Thankyou for taking the time to provide us with your valuable feedback. We hope to see you again soon.Kind regards,Glenferrie Management

10/10 優異

Jann

多人同遊

2024年1月21日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2024 年 1 月住了 1 晚

Drayson 於 2024年2月12日的回應

Thanks Jann,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon. Kind regards,Glenferrie Management

4/10 欠佳

MUHAMMAD ABUL KALAM

家人同遊

2023年12月9日

不滿：整潔度、職員與服務、設施服務和住宿狀況

於 2023 年 12 月住了 2 晚

Drayson 於 2023年12月10日的回應

Hi Muhammad,Thankyou for providing us with your valuable feed back.We would love a little bit more information as to why you have rated your stay with us so poorly.Kind regards,Glenferrie Management

8/10 不錯

Carmel

2023年11月29日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Limited parking but staff moved their car so I could park overnight. Room 10 was very quiet and spacious.

於 2023 年 11 月住了 1 晚

Drayson 於 2023年12月10日的回應

Hi Carmel,Thankyou for taking the time to provide us with your valuable feedback.Kind regards,Glenferrie Management

8/10 不錯

Joy

家人同遊

2023年11月24日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Shower above spa difficult for older person t use

於 2023 年 11 月住了 1 晚

Drayson Bushell 於 2023年11月24日的回應

Thanks Joy,We appreciate your valuable feedback.Kind regards,Glenferrie Management

10/10 優異

Greg

家人同遊

2023年11月5日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Beautiful restoration, quality inclusions, fantastic staff. And great food and atmosphere.

於 2023 年 11 月住了 1 晚

Glenferrie Hotel Management 於 2023年11月5日的回應

Thank you very much Greg! We appreciate the feedback and we are thrilled you enjoyed your stay with us at the here at the Glenferrie. We look forward to hosting you again in the future! kind regards

8/10 不錯

Chris

家人同遊

2023年11月4日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great location

Good stay, very tidy and spacious (though older style) room. Comfortable bed, large bathroom. Off street parking behind the hotel. Excellent location, close to train station and tram stop, loads of restaurants and cafes. A little noisy as we were on the first floor and Saturday night. Would stay again.

於 2023 年 10 月住了 1 晚

Drayson 於 2023年11月4日的回應

Thanks Chris,We appreciate you taking the time in providing us your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie management

10/10 優異

Thomas

家人同遊

2023年10月27日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Friendly staff. Gorgeous room. 10/10

於 2023 年 10 月住了 1 晚

Drayson Bushell 於 2023年10月27日的回應

Thanks Thomas,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie Management

8/10 不錯

Laura

家人同遊, 親子同遊

2023年10月12日

讚好：整潔度、職員與服務和設施服務

Great location to shops. Parking tight, free but limited. Room was a good size, bed was very comfortable. Older hotel and facilities. Our room had a leaking tap and very noisy mini fridge.

於 2023 年 10 月住了 1 晚

Drayson 於 2023年10月13日的回應

Hi Laura,Thankyou for providing us your valuable feedback. I will look into the issues regarding the leaking tap and noisy bar fridge. I appreciate you letting us know.Kind regards,Glenferrie Management

10/10 優異

Robert

家人同遊

2023年10月11日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great Room

Great room, team members most helpful and Curtis.

於 2023 年 10 月住了 2 晚

Drayson 於 2023年10月11日的回應

Thanks Robert,We appreciate you taking the time to provide us with your valuable feedback.We hope to see you again sometime soon.Kind regards,Glenferrie Management

6/10 一般

Peter

2023年10月9日

讚好：整潔度和職員與服務

Needs a bit of work in the bathroom, toilet running and tulle curtains ripped in several places

於 2023 年 10 月住了 2 晚

Drayson 於 2023年10月9日的回應

Thanks Peter,We appreciate you providing us your valuable feedback.Kind regards,Glenferrie Management

10/10 優異

Jane

2023年9月20日

讚好：整潔度、職員與服務和住宿狀況

Great location

於 2023 年 9 月住了 1 晚

Drayson Bushell 於 2023年9月20日的回應

Thanks Jane,I appreciate you giving the time to provide us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie management

10/10 優異

Asya

2023年9月13日

讚好：職員與服務和住宿狀況

Great place to stay in Melbourne. Beautiful building with a character

於 2023 年 9 月住了 1 晚

Drayson 於 2023年9月13日的回應

Thanks Asya,We appreciate you providing us with your valuable feedback. we hope to see you again some time soon.Kind regards,Glenferrie Management

10/10 優異

Robert

2023年9月13日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2023 年 9 月住了 2 晚

Drayson 於 2023年9月13日的回應

Thanks Robert, We appreciate you providing us your valuable feedback. We hope to see you again some time soon.Kind regards,Glenferrie Management

10/10 優異

Kelly

商務旅客

2023年8月11日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Friendly welcome. Bed really comfortable. Great shower, spacious room, pub for dinner downstairs.

於 2023 年 8 月住了 3 晚

Drayson 於 2023年8月22日的回應

Thanks Kelly,We appreciate you taking the time in providing us with your valuable feedback.We hope to see you again sometime soon.Kind regards,Glenferrie Management

8/10 不錯

Adam

2023年8月10日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Close to shops, restaurants and transport. Great area and great location.

於 2023 年 7 月住了 1 晚

Drayson 於 2023年8月10日的回應

Thanks Adam,We appreciate you spending the time in providing us with your valuable feedback.Kind regards,Glenferrie Management

6/10 一般

Rosa

伴侶同遊

2023年8月9日

讚好：整潔度和職員與服務

Very noisy, you could hear people walking I. The rooms above us and very noisy in the street . The drink glasses on the table as you walked into the room had a fine layer of dust on them. The bed was rather hard and not pleasant to sleep on. A lot of cosmetic work could be done to improve the overall appearance of the bathroom. On an upside the spa was super big and nice to be in.

於 2023 年 8 月住了 1 晚

Drayson 於 2023年8月9日的回應

Thanks Rosa,I appreciate your feedback.Kind regards,Drayson

10/10 優異

Sam

多人同遊

2023年8月7日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Fantastic place had a pleasant stay, nice cosy rooms very friendly staff. Highly recommend, thanks Glenferrie Hotel!

於 2023 年 8 月住了 3 晚

Glenferrie Hotel Management 於 2023年8月7日的回應

Thanks Sam!We look forward to hosting you again soon.

8/10 不錯

Neville

2023年8月6日

讚好：整潔度、職員與服務、設施服務和住宿狀況

All the managment/staff were excellent.

於 2023 年 8 月住了 1 晚

Glenferrie Hotel Management 於 2023年8月7日的回應

Thanks Neville!We look forward to having you back soon!

10/10 優異

Sharon

伴侶同遊

2023年8月5日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Absolutely loved our stay at this beautiful hotel. Staff were absolutely lovely and accomodating. Have booked to stay again.

於 2023 年 8 月住了 1 晚

Glenferrie Hotel Management 於 2023年8月7日的回應

Thanks Sharon.We loved hosting you, and would love to have you back soon!

10/10 優異

Dominika

2023年8月4日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Room had a bath

於 2023 年 8 月住了 1 晚

Drayson 於 2023年8月4日的回應

Thanks Dominika, We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon. Kind regards,Glenferrie management

10/10 優異

Peter

2023年7月31日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Very enjoyable stay

What a pleasure to find a great hotel. I enjoyed my stay and will definitely stay again

於 2023 年 7 月住了 1 晚

Drayson Bushell 於 2023年7月31日的回應

Thanks Peter,We appreciate you taking the time to provide us with your valuable feedback.We hope to see you again sometime soon.Kind regards,Glenferrie management

10/10 優異

Naomi

家人同遊

2023年7月30日

讚好：整潔度、設施服務和住宿狀況

I really enjoyed the old world charm and friendly service at the Glenferrie hotel.

於 2023 年 7 月住了 1 晚

Drayson Bushell 於 2023年7月31日的回應

Thanks Naomi,We appreciate you taking the time to provide us with your valuable feedback.We hope to see you again sometime soon.Kind regards,Glenferrie management

10/10 優異

Jane

家人同遊

2023年7月30日

讚好：整潔度、設施服務和住宿狀況

Great location

於 2023 年 7 月住了 1 晚

Drayson Bushell 於 2023年7月31日的回應

Thanks Jane,We appreciate you taking the time to provide us with your valuable feedback.We hope to see you again sometime soon.Kind regards,Glenferrie management

8/10 不錯

Terence

2023年7月14日

讚好：整潔度、職員與服務和住宿狀況

Nice old hotel that's been sensitively modernised while keeping interesting features of the old building.

於 2023 年 7 月住了 6 晚

Drayson 於 2023年7月14日的回應

Hi Terence,Thankyou for providing us with your valuable feedback. We hope to see you again soon.Kind regards,Glenferrie Management

8/10 不錯

Ray

伴侶同遊, 商務旅客

2023年6月16日

讚好：整潔度、職員與服務和住宿狀況

Staff very welcoming and helpful.

於 2023 年 6 月住了 1 晚

Drayson 於 2023年6月17日的回應

Thanks Ray,Glad to hear you enjoyed your stay with us. Thankyou for providing us with your valuable feedback.Kind regards,Glenferrie Management

8/10 不錯

Cath

伴侶同遊

2023年6月13日

讚好：整潔度、職員與服務和住宿狀況

Large room with heritage decor, but clean and fresh and comfortable.

於 2023 年 6 月住了 2 晚

Drayson 於 2023年6月13日的回應

Thanks Cath,Glad to hear you enjoyed your stay. Thankyou for providing us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 優異

Jane

2023年6月8日

讚好：整潔度、職員與服務和住宿狀況

A beautiful building with a comfortable bed.

於 2023 年 6 月住了 1 晚

Drayson 於 2023年6月8日的回應

Hi Jane,Thankyou for providing us with your valuable feedback.We hope to see you again.Kind regards,Glenferrie Management

10/10 優異

David

2023年5月18日

於 2023 年 5 月住了 1 晚

Drayson 於 2023年5月20日的回應

Thankyou David,We appreciate you taking the time to provide your valued feedback.Hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 優異

Bernadette

伴侶同遊

2023年5月1日

讚好：整潔度、職員與服務和設施服務

Great place to stay. Clean. Convenient. Friendly staff. Not the most modern hotel but certainly comfortable. Would stay again.

於 2023 年 4 月住了 3 晚

Drayson 於 2023年5月2日的回應

Thanks Bernadette,We appreciate taking the time in providing us your valuable feedback.We hope to see you again soon.Kind regards,Glenferrie Management

8/10 不錯

Ellie

家人同遊

2023年4月25日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Large rooms. Comfortable bed

於 2023 年 4 月住了 2 晚

Drayson 於 2023年5月18日的回應

Thanks Ellie,We appreciate your feedback. Hope to see you again some time soon.kind regards,Glenferrie Management

10/10 優異

John

2023年4月17日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Large room and good furnishings.

於 2023 年 4 月住了 1 晚

Drayson 於 2023年4月17日的回應

Hi John,Thankyou for taking the time in providing us with your valuable feedback.We hope to see you again soon.Kind regards,Glenferrie Management

6/10 一般

Tessa

親子同遊

2023年4月9日

讚好：職員與服務、設施服務和住宿狀況

The room was perfect for us. It is in a great location but being one floor up from the pub was extremely noisy, making it hard to sleep. The hotel offers car parking, however there was none when i arrived. Its hardly a car park and should be worded differently in the details. Prepare to park elsewhere. The room is basic but was fine for what we needed. I just probably wouldnt stay again due to the noise.

於 2023 年 4 月住了 2 晚

Glenferrie Hotel Management 於 2023年4月9日的回應

Hi Tessa,Glad to hear that the room was perfect for you. Whilst we understand that the noise can be a bit of an issue, we are ultimately a busy food and beverage venue in the heart of Hawthorn - especially on the weekends. Upon request, we are always happy to accommodate our guests who are sensitive to such noise by moving them to the top floor. As for the parking, our website clearly states that parking is subject to availability. It is quite unfortunate that we house such a small car park for the amount of guests we accommodate, but we do try our best.We hope that you reconsider and stay with us again in the future.

8/10 不錯

Hugh

2023年4月8日

於 2023 年 4 月住了 1 晚

Drayson 於 2023年4月13日的回應

Thanks Hugh,We appreciate you taking the time to provide us with your valuable feedback.Kind regards,Glenferrie Management

6/10 一般

Stephen

家人同遊

2023年4月4日

讚好：整潔度、職員與服務和住宿狀況

不滿：客房舒適度

don't expect much sleep

The hotel is pretty clean and a competitive price, but it is way too noisy. The pub and foyer downstairs play loud music until late at night. Their insistence on taking copies of credit cards and id is also a major identity theft risk.

於 2023 年 3 月住了 3 晚

Glenferrie Hotel Management 於 2023年4月9日的回應

Hi Stephen,We are delighted to hear that you enjoyed the cleanliness and price of our hotel rooms.Unfortunately, noise is an unavoidable consequence of being a busy food and beverage venue in the heart of Hawthorn.Where possible and upon request, we are more than happy to move guests who are sensitive to the noise to our top floor.It is a condition of staying at our hotel that a copy of your identification and credit card information is taken upon check in for security purposes. This information is correctly disposed of following your departure so long you are not in breach of the booking agreement form signed on your arrival. We apologise for the misunderstanding, and hope that you reconsider and stay with us again.

10/10 優異

Angelina

2023年3月19日

讚好：整潔度、職員與服務和住宿狀況

I stayed again to work on the weekend teaching university classes. It was easy to get the sleep I needed to wake up perky. The spa bath with the rainfall shower head was really good for relaxing. The bed was one of the more comfortable ones I have slept in at a hotel. The pillows were divine too. The recent upgrade of rooms was historically subtle but very effective in terms of providing more comfort and a sense of luxury.

於 2023 年 3 月住了 2 晚

Drayson 於 2023年3月20日的回應

Hi Angelina,Thankyou for your feedback. I'm glad to hear that you enjoyed your stay. We hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 優異

Robert

家人同遊

2023年3月14日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great Value

Great Value Team members most helpful and Curtis.

於 2023 年 3 月住了 2 晚

Luke. 於 2023年3月14日的回應

Hi Robert,We're so glad to hear that you enjoyed your stay with us. Thank you for the kind words and we hope to see you again!Kind Regards,Glenferrie Hotel.

10/10 優異

Angelina

商務旅客

2023年3月9日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This is an extremel pleasant, historic hotel that is in a good location. I like the spa bath in the room and the food in the restaurant downstairs, which you can have brought up via room service is very good.

於 2023 年 3 月住了 3 晚

Drayson 於 2023年3月9日的回應

Hi Angelina,Thankyou for your feedback. We hope to see you again some time soon.Kind regards,Glenferrie Management

8/10 不錯

Zhenmin

家人同遊

2022年12月30日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Classic building and room conditions, very clean inside out!

Drayson 於 2022年12月30日的回應

Thankyou for taking the time to provide us with your valuable feedback.Kind regards,Glenferrie Management

10/10 優異

Edward van

伴侶同遊

2022年12月25日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Tidy and comfortable with great friendly staff

Drayson 於 2022年12月26日的回應

Thankyou Edward for sending through your feedback. It is greatly appreciated.We hope to see you again.Kind regards,Glenferrie management

10/10 優異

Daniel

2022年12月8日

於 2022 年 12 月住了 1 晚

Drayson 於 2022年12月14日的回應

Hi Daniel,Thankyou for taking the time to review our Hotel.We hope to see you again some time soon.Kind regards,Glenferrie Management

登入預訂全球超過十萬間酒店即慳至少 10%

克蘭弗瑞酒店的評價

評價

優異

9.0/10

9.0/10

8.8/10

8.4/10

8.4/10

評價

8/10 不錯

真實旅客

真實旅客

10/10 優異

Jane

Jane

10/10 優異

Chris

Chris

10/10 優異

Jane

Jane

6/10 一般

Mhairi

Mhairi

10/10 優異

Alan (Aspley)

Alan

10/10 優異

Lauren

Lauren

10/10 優異

Dianne

Dianne

10/10 優異

Katherine

Katherine

10/10 優異

Simon

Simon

10/10 優異

Jann

Jann

4/10 欠佳

MUHAMMAD ABUL KALAM

MUHAMMAD ABUL KALAM

8/10 不錯

Carmel

Carmel

8/10 不錯

Joy

Joy

10/10 優異

Greg

Greg

8/10 不錯

Chris

Great location

Chris

10/10 優異

Thomas

Thomas

8/10 不錯

Laura

Laura

10/10 優異

Robert

Great Room

Robert

6/10 一般

Peter

Peter

10/10 優異

Jane

Jane

10/10 優異

Asya

Asya

10/10 優異

Robert