大堂

墨爾本維爾拉溫德姆拉昆塔套房酒店的評價

2.5 out of 5
墨爾本維爾拉溫德姆拉昆塔套房酒店
7200 George T Edwards Dr, Melbourne, FL

評價

6.6
10 分評分,優異;1003 則評價中有 262 則" "
8 分評分,不錯;1003 則評價中有 236 則" "
6 分評分,一般;1003 則評價中有 179 則" "
4 分評分,欠佳;1003 則評價中有 158 則" "
2 分評分,很差;1003 則評價中有 168 則" "

6.6/10 

整潔度

7.6/10 

職員與服務

6.2/10 

設施服務

6.0/10 

住宿狀況

6.8/10 

環保程度

評價

4/10 欠佳

Richard

不滿:整潔度、職員與服務和住宿狀況
good
於 2024 年 5 月住了 2 晚

2/10 很差

Zachary

Never saw the facility. They over booked the hotel and called to tell me after I had called earlier in the day notifying them of a later check in. They said my payment would be refunded and o need to be sure that that happens. This experience has been horrible and they stated there was nothing they could do nor could the manager get me a room at a sister property in the area. I need this to corrected and my payment returned and more honestly for how poorly of an experience this has been.
於 2024 年 5 月住了 1 晚
Rachid alaoui 於 2024年5月20日的回應
I'm truly sorry to hear about your disappointing experience. It sounds incredibly frustrating to have your reservation canceled last minute due to overbooking, especially after confirming your late check-in earlier in the day. Rest assured, I completely understand your concerns about receiving a refund promptly and ensuring that the issue is rectified. Please note that the refund has been issued. Please accept our sincere apologies.Thank you,

8/10 不錯

Juanita

讚好:整潔度、職員與服務和住宿狀況
I liked the stay overall good
於 2024 年 5 月住了 1 晚
Rachid alaoui 於 2024年5月20日的回應
Thank you for sharing your feedback! We're delighted to hear that you had an overall positive experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time at our hotel. If there's anything specific that stood out to you or if there are any areas where you think we can improve, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon for another enjoyable stay!

8/10 不錯

Katie

家人同遊
讚好:整潔度、職員與服務和設施服務
Staff was friendly. Easily accessible food and shopping for a short stay.
於 2024 年 5 月住了 1 晚
Rachid alaoui 於 2024年5月20日的回應
ChatGPTWe're thrilled to hear that you found our staff to be friendly and that you appreciated the convenience of having easily accessible food and shopping options nearby during your short stay. Providing a welcoming atmosphere and convenient amenities are top priorities for us, and we're glad to hear that we met your expectations in these areas. Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 優異

Therese

家人同遊
The hallway and room did not smell good, the carpet did not looked vacuumed Air freshener is need in hallway s and room. At check in we were told breakfast was from 8 am to 10 am we went down at 9am an we were told it was closed and breakfast is from 7:30 to 9:am
於 2024 年 5 月住了 1 晚
Rachid alaoui 於 2024年5月16日的回應
We apologize for the unpleasant odors you encountered in the hallway and room during your stay. Maintaining a fresh and inviting atmosphere is important to us, and we regret that we did not meet your expectations in this regard. Your feedback regarding the need for air fresheners in the hallways and rooms is noted, and we will address this with our housekeeping team to ensure improvements are made.Regarding the breakfast timing discrepancy, we sincerely apologize for any inconvenience this may have caused. We will review our communication procedures to ensure that accurate information is provided to our guests at all times.Your satisfaction is important to us, and we appreciate you bringing these matters to our attention. If there's anything else we can do to improve your experience or if you have any further feedback, please do not hesitate to reach out to us directly. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 一般

Marc

家人同遊
Vanity sink did not drain. Bathroom old.
於 2024 年 5 月住了 1 晚
Rachid alaoui 於 2024年5月16日的回應
We're sorry to hear about the issues you encountered with the vanity sink drainage and the condition of the bathroom during your stay. Ensuring that our facilities are well-maintained and fully functional is a top priority for us, and we apologize for falling short in this instance.Your feedback regarding the drainage problem and the outdated condition of the bathroom is valuable to us, and we will address these issues promptly with our maintenance team to ensure that they are resolved effectively.We appreciate you bringing these matters to our attention, as it helps us identify areas where we need to improve. If there's anything else we can do to address your concerns or if you have any further feedback, please do not hesitate to reach out to us directly.We value your input and hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 優異

Tabatha

讚好:整潔度和職員與服務
於 2024 年 2 月住了 3 晚
Rachid alaoui 於 2024年5月16日的回應
Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.If you have any further feedback or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another five-star experience in the future!

10/10 優異

Stacey

讚好:整潔度、職員與服務和設施服務
This was my 1st time there& it was just perfect in everyway.The staff was very friendly & i will be staying again in the future.
於 2024 年 5 月住了 2 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you for choosing our hotel for your first visit! We're thrilled to hear that your experience was perfect in every way and that our friendly staff made your stay memorable. We can't wait to welcome you back for another wonderful stay in the future!

8/10 不錯

Anthony

讚好:職員與服務
於 2024 年 5 月住了 1 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you for your review and feedback. We're pleased you enjoyed your stay overall. If there are any areas where we can improve and earn that extra star next time, please let us know. We hope to welcome you back soon.

6/10 一般

Paul

家人同遊
讚好:職員與服務
Good location for us. Nothing special but acceptable. Showing it's age.
於 2024 年 4 月住了 2 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you for sharing your feedback with us. We're glad to hear that our location suited your needs. We appreciate your comments regarding our property's condition, and we'll certainly take them into consideration as we strive to improve. If there's anything specific you believe we can enhance, please feel free to reach out. We hope to have the opportunity to welcome you back in the future.

6/10 一般

Roxanne

伴侶同遊
讚好:整潔度和設施服務
I didn't like the breakfast choices and time
於 2024 年 4 月住了 1 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you for sharing your thoughts with us. We're sorry to hear that our breakfast offerings and timing didn't meet your expectations. Your feedback is valuable to us, and we'll certainly take it into account as we work to improve our services. If there are specific breakfast options or timing preferences you'd like to see in the future, please feel free to let us know. We appreciate your input and hope to have the chance to better serve you on your next visit.

8/10 不錯

Esteban

家人同遊
讚好:整潔度、職員與服務和設施服務
Necesita algo de mantenimiento, está bien aceptable si no se es muy exigente
於 2024 年 4 月住了 2 晚
Rachid Alaoui 於 2024年5月9日的回應
Gracias por compartir tus comentarios con nosotros. Lamentamos escuchar que sientes que nuestra propiedad necesita un poco de mantenimiento. Valoramos tus observaciones y tomaremos medidas para abordar cualquier área que necesite atención. Apreciamos tu comprensión y esperamos tener la oportunidad de recibirte nuevamente en el futuro. Si hay algo específico que crees que podemos mejorar, no dudes en hacérnoslo saber.

2/10 很差

Farrin

於 2024 年 4 月住了 1 晚
Rachid alaoui 於 2024年5月20日的回應
Thank you for sharing your feedback! We're delighted to hear that you had an overall positive experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time at our hotel. If there's anything specific that stood out to you or if there are any areas where you think we can improve, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon for another enjoyable stay!

10/10 優異

trenton (Greensboro)

於 2024 年 4 月住了 1 晚
Rachid alaoui 於 2024年5月20日的回應
Thank you for taking the time to share your experience, We are thrilled you had a great stay.Thank you

6/10 一般

Rolande

家人同遊
不滿:職員與服務和住宿狀況
Staff at dest were not friendly. Loby rest room out of order 3 days. Do not change linen for three day we were told. Sink in room unable to stop up. Will not let you check in till 3pm we were there at two and had to wait to check in. Will not be back.
於 2024 年 4 月住了 2 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations. Your input is valuable, and we'll use it to identify areas for improvement. If there are specific aspects you believe we can address to enhance your experience, please don't hesitate to let us know. We hope for the opportunity to better serve you in the future.

8/10 不錯

Dorothy

讚好:職員與服務
於 2024 年 4 月住了 2 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you for your review and feedback. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn that extra star next time, please let us know. We hope to welcome you back soon.

2/10 很差

Darnell

親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Foul smelling hotel windows were opened on arrival , very unclean and nothing like advertised.. checked and out in less than an Hour ..
於 2024 年 4 月住了 2 晚
Rachid Alaoui 於 2024年5月9日的回應
We're deeply sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience or dissatisfaction you may have encountered during your stay. Your feedback is invaluable, and we take it seriously. We'll use your comments to address any issues and improve our services for future guests. If there's anything specific you'd like to share with us about your stay, please don't hesitate to reach out. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 優異

Dan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
great price and location
於 2024 年 4 月住了 1 晚
Rachid Alaoui 於 2024年5月9日的回應
We're delighted to hear that you found our hotel to offer a great price and convenient location! It's our aim to provide both value and accessibility to our guests. We hope you had a pleasant stay and we look forward to welcoming you back on your next visit!

10/10 優異

Richard

讚好:設施服務
I had no problems with the property.
於 2024 年 4 月住了 2 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you for your feedback! We're glad to hear that you had a smooth and problem-free experience during your stay with us. We strive to provide a comfortable and hassle-free environment for all our guests. If there's anything specific you enjoyed about your stay or if you have any suggestions for how we can make your next visit even better, please feel free to share. We look forward to hosting you again soon!

10/10 優異

Luis

於 2024 年 4 月住了 1 晚
Rachid alaoui 於 2024年5月20日的回應
Thank you so much for taking the time to leave us a glowing 5-star review! We're absolutely thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our utmost priority, and we're delighted that you found everything to your liking. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We truly appreciate your kind words and look forward to welcoming you back for another outstanding stay in the future!

6/10 一般

Lorraine

伴侶同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Close to I -95 so convenient. Bed was comfortable. But the overall cleanliness was not good at all. Rugs with big stains in the halls. Windows in lobby have not been cleaned in quite some time. The doors to the stairwells were filthy. Staff were pleasant.
於 2024 年 4 月住了 1 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you for taking the time to share your feedback with us. We're glad to hear that our convenient location and comfortable beds met your needs. However, we're truly sorry to hear about the cleanliness issues you encountered during your stay. Your comments are concerning, and we'll address them promptly with our housekeeping and maintenance teams to ensure that these issues are resolved. We appreciate your kind words about our staff and their pleasant service. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

8/10 不錯

Edwin D

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
ok
於 2024 年 4 月住了 2 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there are any areas where we can improve to make your next stay even better, please let us know. We look forward to welcoming you back in the future!

6/10 一般

Nick

多人同遊
讚好:整潔度
Really, just that they hadn't cleaned the previous guest's leftover container out of the mini fridge.
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月23日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 一般

PHILIPPE

伴侶同遊
讚好:整潔度
Hôtel à rafraîchir. Porte de salle de bain ne fermait pas. Rapport qualité/prix bon
於 2024 年 4 月住了 2 晚
June P., General Manager 於 2024年4月23日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 優異

Thomas

讚好:整潔度、職員與服務、設施服務和住宿狀況
I feel very comfortable at this location. I've stayed at other hotels, the rooms are very comfortable. Friendly staff and the breakfast is a bonus. I will continue coming back and recommending La Quinta.
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月23日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

8/10 不錯

Jose

讚好:整潔度
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月23日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 很差

Maria

家人同遊
不滿:整潔度、設施服務和住宿狀況
The building need the renovation as soon as possible, smell the same like septic tank, sewer, the bathroom door broke the bathroom water tanks is old and different dimensions,
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月22日的回應
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 優異

Walter

於 2024 年 4 月住了 1 晚
Rachid alaoui 於 2024年5月16日的回應
Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.If you have any further feedback or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another five-star experience in the future!

2/10 很差

Yamir (Cutler Bay)

商務旅客
不滿:整潔度、職員與服務和住宿狀況
Arrive late and the room was open.
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月22日的回應
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, and speaking with my staff. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 優異

Justine

於 2024 年 4 月住了 1 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and it's delightful to know that we met your expectations.Your kind words about our facilities, amenities, and staff members truly warm our hearts. We're glad you found everything to your satisfaction and that our team members could contribute to making your stay comfortable and enjoyable.We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Thank you once again for choosing to stay with us. We can't wait to host you again soon!

10/10 優異

Brian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月22日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 優異

Marcelo

於 2024 年 4 月住了 1 晚
Rachid Alaoui 於 2024年5月9日的回應
Thank you so much for your perfect rating! We're delighted to hear that you had a fantastic experience during your stay with us. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to hosting you again soon!

10/10 優異

Joan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved everything
於 2024 年 2 月住了 1 晚
June P., General Manager 於 2024年4月16日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 優異

Gabriel

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 4 月住了 3 晚
June P., General Manager 於 2024年4月16日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 很差

Kyler

親子同遊
不滿:整潔度和住宿狀況
There was mold around the top of the shower as if the showers are not cleaned every time some one checks in and out. The sink was clogged and would not drain even over night. There was a moldy mildew smell that was coming from the AC if the vents are not cleaned and blown out regularly. The smell in the stairs is horrible from the carpet that needs to be changed out.
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月15日的回應
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 很差

Tu

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
June P., General Manager 於 2024年4月16日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 欠佳

Nitin

家人同遊, 伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Easy parking , dining and shopping near by
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月11日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 很差

Aerial

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月11日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 欠佳

Thomas

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Very dated hotel. I noticed fire doors not closing, staff not too caring or friendly. Breakfast was very minimal and ran out of food daily. Price was affordable but the towel policy was rediculous. I really expected more.
於 2024 年 3 月住了 5 晚
June P., General Manager 於 2024年4月8日的回應
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 優異

Laquiesha

於 2024 年 1 月住了 4 晚
June P., General Manager 於 2024年4月8日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 很差

carrie

家人同遊
不滿:整潔度和設施服務
Dirty and gross. Room was dirty and was NOT clean.
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月8日的回應
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 很差

Joel

不滿:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
June P., General Manager 於 2024年4月8日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 很差

Rochelle Lynn

家人同遊
於 2024 年 3 月住了 4 晚
June P., General Manager 於 2024年4月5日的回應
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 不錯

lawrence

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was helpful, courteous , and efficient. The breakfast was very good, the food was hot and fresh, the girl that was taking care of the buffet made sure there was always plenty of food and coffee. She was constantly checking the dishes and coffee.
於 2024 年 3 月住了 1 晚
June P., General Manager 於 2024年4月4日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.I will share your kind words with my staff, Thank You.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 很差

Jean R

不滿:整潔度、職員與服務、設施服務和住宿狀況
This building was disgusting and I checked out early. Filthy.
於 2024 年 3 月住了 3 晚
June P., General Manager 於 2024年4月4日的回應
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 不錯

Kenneth

伴侶同遊
不滿:設施服務
Good enough for a one-night stay
於 2024 年 3 月住了 1 晚
June P., General Manager 於 2024年4月4日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 優異

Subhamoy

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our flight was delayed and we reached at hotel by 2:45am but still check in process was smooth. It is a nice property and definitely recommend within budget.
於 2024 年 3 月住了 1 晚
June P., General Manager 於 2024年4月4日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

8/10 不錯

Jose Oscar

讚好:職員與服務
不滿:整潔度
於 2024 年 4 月住了 1 晚
June P., General Manager 於 2024年4月4日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 很差

ALAA

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Firstly, the room is very bad, the shower is broken, and the bed is very small, not enough for two people. When I went to the reception to change the room, I found a woman with a somewhat dark-skinned complexion. She informed me that this is my reservation and you cannot do anything. I asked her if there was a difference in the amount that I would pay. She said, “No, make a new reservation and I do not have an invitation to book Expedia. You can send them back.” Take your money from them. Also, the lady in charge of the restaurant was treating all people in a very bad way
於 2024 年 3 月住了 4 晚
June P., General Manager 於 2024年4月4日的回應
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

6/10 一般

Stella

不滿:住宿狀況
於 2024 年 3 月住了 1 晚
June P., General Manager 於 2024年4月4日的回應
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.