The stay was pleasant however the wifi was very bad during the stay especially on first day.
I booked this apt for a short stay for work, but I could hardly make TEAM call without interruption.
SAUWAI
於 2024 年 9 月住了 4 晚
10/10 優異
Suzanne
伴侶同遊
2025 年 4 月 3 日
讚好:整潔度、設施服務和住宿狀況
Near new apartment was perfect for our week long stay. Very clean with super comfortable bed.
Would stay again but would request a front of building apartment for a better outlook. The balcony looked on to an empty cold con treat building and dead garden below, wasn't appealing. The bathroom towels were super tiny and not suitable for adults. Need to be bigger bathroom towels.
Suzanne
於 2025 年 3 月住了 7 晚
10/10 優異
Sharon
家人同遊
2025 年 4 月 2 日
讚好:整潔度、設施服務和住宿狀況
Loved our stay , we had the 3 bedroom apartment, it was immaculate and spacious, the view over the city was amazing will definitely stay here again .
Sharon
於 2025 年 3 月住了 5 晚
10/10 優異
Grant
伴侶同遊
2025 年 3 月 13 日
讚好:整潔度、設施服務和住宿狀況
What was good:
* Spacious apartment - plenty of room for luggage & clothes for a longer stay
* Well-appointed - has probably all the kitchen utensils you'll need, plus the number of clothes hangers provided was unusually high and very appreciated.
* In-unit washer & dryer (single unit).
* Great location being close to Richmond but far enough away to avoid most of the pedestrian noise late at night. I like staying in East Richmond because it's easy to access the city via public transit and Richmond has plenty of bars & restaurants.
* Self parking in an underground garage is a great extra for free.
What was not so good:
* I didn't see any laundry powder provided - it would have been nice to have a few satchels thrown in.
* The provided kitchen trash bags were weak and made disposing of the trash more annoying than it needed to be.
* Being right on Swan St, morning rush hour traffic noise is loud. Not much to be done about this - looks like the windows are double glazed already - so just something to be aware of for the location.
I was a little concerned about the check-in process based on another review, but I found it to be very easy. If you follow the online check-in procedure before arrival, the instructions are very clear, and you can quickly reach your apartment - much faster than a traditional hotel.
All in all, for the price, Urban Rest is an excellent apartment hotel, especially suited for longer stays.
Grant
於 2025 年 2 月住了 9 晚
10/10 優異
Piers
2025 年 1 月 22 日
讚好:整潔度和住宿狀況
Great spot in Richmond. Would stay again
Piers
於 2025 年 1 月住了 3 晚
10/10 優異
Caroline
家人同遊
2025 年 1 月 16 日
讚好:整潔度、設施服務和住宿狀況
Caroline
於 2025 年 1 月住了 4 晚
10/10 優異
Louis
2024 年 12 月 9 日
Louis
於 2024 年 11 月住了 6 晚
6/10 一般
真實旅客
商務旅客
2024 年 10 月 20 日
讚好:整潔度和客房舒適度
Be prepared to spend 30-60 minutes checking in
The apartments are great.
Unfortunately their check-in experience is terrible.
Three weeks in a row - checkin has taken between 30 and 60 minutes. It has 3 verification steps - with email codes, finding the expedia checkin code from a historic email, then sending the front and back of your drivers license to an offshore website (is this even legal? I don’t think it is).
The last step will fail if you have a pop-up blocker on your browser, so then you have to call support. Often you have to leave a message and wait for a call back.
You get the idea.
They survive because the apartments are good… but after my third checkin taking nearly an hour I’m done with em.
真實旅客
於 2024 年 10 月住了 4 晚
8/10 不錯
真實旅客
2024 年 10 月 10 日
讚好:整潔度和客房舒適度
Worth it despite the complex check-in experience
Amazing accommodation.
Value for money.
Check-in experience is poor if you are booking via expedia. It is worth the pain of their clunky process though.
Accomodation is first class
真實旅客
於 2024 年 10 月住了 4 晚
10/10 優異
Peter
家人同遊
2024 年 10 月 7 日
讚好:整潔度、設施服務和住宿狀況
Overall very good. Comfortable and well fitted apartment, very clean, good location. Missing a couple of useful things like tea towels and a dish rack. Also, the model for this place is to have no staff on site, and call centre staff seemed unfamiliar with the specific site. Lacks the flexibility you would get with a hotel e.g. late checkout, luggage storage, etc.
Peter
於 2024 年 10 月住了 4 晚
10/10 優異
Peta
家人同遊, 多人同遊
2024 年 10 月 4 日
讚好:整潔度、設施服務和住宿狀況
Good communication, great location, nice city views. Comfortable living spaces
Peta
於 2024 年 9 月住了 4 晚
10/10 優異
WESLEY
家人同遊
2024 年 9 月 30 日
讚好:整潔度、設施服務和住宿狀況
Beautiful apartment
fantastic operators
Great location
WESLEY
於 2024 年 9 月住了 3 晚
10/10 優異
Andrew
伴侶同遊
2024 年 9 月 30 日
讚好:整潔度、設施服務和住宿狀況
Brand new apartment, well apointed, excellent location, secure car parking, everything was Excellent.
Andrew
於 2024 年 9 月住了 3 晚
10/10 優異
Russell
家人同遊
2024 年 9 月 29 日
讚好:整潔度、設施服務和住宿狀況
Great location, was clean and well funished. Good service with easy access. Very enjoyable stay.
Russell
於 2024 年 9 月住了 3 晚
10/10 優異
Stuart
商務旅客
2024 年 8 月 28 日
讚好:設施服務和住宿狀況
What a stunning property! Brand new, super clean, full two-bedroom two-bathroom full-kitchen apartment with everything you would need right in the heart of Richmond (but also super quiet with no road noise despite being on the street).
Booked one bedroom and was upgraded to two bedroom, plus offered free secure basement parking.