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Embassy Suites Memphis
3.5 star property

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Embassy Suites Memphis

Lobby
Lobby
Lobby
1 bedroom, premium bedding, in-room safe, desk
Lobby
Reviews
7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Popular LocationBaptist Memorial Hospital-Memphis5 min drive
  • Popular LocationUniversity of Memphis7 min drive
  • Popular LocationShelby Farms Visitor Center9 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)15 min drive
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Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

LCD TV

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

LCD TV

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

LCD TV

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • Sleeps 6
  • 2 Double Beds

View all photos for Conference Suite, 1 King Bed

LCD TV

Conference Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 256 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

LCD TV

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Living area

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

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About the area

Memphis

What's nearby

  • Baptist Memorial Hospital - 5 min drive
  • Baptist Memorial Hospital-Memphis - 5 min drive
  • Memphis Botanic Garden - 7 min drive
  • University of Memphis - 7 min drive
  • Shelby Farms Visitor Center - 9 min drive

Restaurants

  • Chick-Fil-A - 10 min walk
  • Bog & Barley - 4 min walk
  • Panda Express - 8 min walk
  • The Lobby Bar - 15 min walk
  • McDonald's - 13 min walk

About this property

Embassy Suites Memphis

Hotel in the business district
At Embassy Suites Memphis, you can look forward to free cooked-to-order breakfast, a free daily manager's reception and dry cleaning/laundry services. In-room WiFi (surcharge) is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • Self-parking (surcharge), express check-out and express check-in
  • A lift, wedding services and meeting rooms
  • A vending machine, a front desk safe and ATM/banking services
  • Guest reviews say good things about the breakfast and helpful staff
More conveniences in all rooms include:
  • Hypo-allergenic bedding, sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Fridges, microwaves and premium channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and public transport

  • On-site parking available only on request
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception

Restaurants on site

  • Frank Grisanti Italian
  • Atrium/Lobby Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Contactless check-in and check-out are available
Express check-in available

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel
Embassy Suites Memphis Memphis
Embassy Suites Memphis Hotel Memphis

Embassy Suites Memphis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 144 out of 1000 reviews" "
Rating 4 - Poor. 117 out of 1000 reviews" "
Rating 2 - Terrible. 95 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

MELISSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it to be a wonderful experience. I would recommend it
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, friendly staff, tons of complimentary items. We will stay there again on our next Memphis trip!
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and I Loved the breakfast!!
Stayed 1 night in Apr 2024

4/10 Poor

Bethany

Travelled with family and small children
Liked: Staff & service
We had ants in our room . That got in our lugage and was on our beds. I did let front desk know. I know it is not staffs fault it just left us feeling gross
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The room was clean and the staff were friendly. The appearance of the hotel was great as well. I loved how it looked.
Stayed 2 nights in Mar 2024

2/10 Terrible

Patricia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one called to inform us that there was no water at all ,was unable to stay they handed a paper and said these hotels are near us (mind you they had a running water fall in lobby)
Stayed 1 night in Jan 2024

4/10 Poor

Sebastiaan

Stayed 2 nights in Mar 2024

6/10 Okay

Kecia, Birmingham

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The proerty could be really nice it's a beautiful hotel, very nice rooms and spacious. The free Wine or Beer evening reception was awesome! The problem we had, I was told every weekend Kids have sleep overs parties there, kids were running all over the place, next door to us they had a teenage party unattended! Kids were knocking on the door and running, beating on the walls. They set off the fire alarm @ 2 in the morning. Not to mention the loud rap music all night.The cook to order Breakfast was great but again unattend Children grabbing food.
Stayed 1 night in Feb 2024

6/10 Okay

RevJ

Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Maisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024