4/10 Poor
Elena C.
6 Sept 2025
Liked: Cleanliness
Disliked: Check-in, communication, location, listing accuracy
Do not rent this property. Menaggio is a great place to stay in when visiting Lake Como. It has a cute small waterfront area with lots of restaurants and ferries running to all major destinations. Having said that, the apartment is up in the mountains with nothing around it within walking distance. Not even a coffee shop. You have to either walk for 20-25 up and down hill to get to any civilization. Or you can drive on these tiny mountain roads that get pretty scary at times with two way traffic. I would not stay there again due to poor location. But that’s not even the main reason I would never stay there. It’s the owners/renting company. They are a true nightmare. They charged me full price for my stay TWICE and wouldn’t return the payment for the entire week. After they charged my credit card with the full amount for 5 days, they then charged my card again misrepresenting to me that the other transaction was just a hold. They lied. My bank confirmed that it was a regular (second charge). It work a week to get my money back. Their representatives are evasive and rude. Also, I didn’t get the address of the property and the directions on how to enter it until an hour before my check which was terrible considering I was on the road. I would never rent from them again. The apartment doesn’t look as pretty as in pictures. It has a cute little balcony with the lake view (the only attractive feature). It doesn’t have AC and gets really stuffy.
Elena C.
Stayed 4 nights in Aug 2025