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Reviews of Courtyard by Marriott Miami Dadeland

3 out of 5
Courtyard by Marriott Miami Dadeland
9075 S Dadeland Blvd, Miami, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1004 reviews" "
Rating 8 - Good. 339 out of 1004 reviews" "
Rating 6 - Okay. 105 out of 1004 reviews" "
Rating 4 - Poor. 46 out of 1004 reviews" "
Rating 2 - Terrible. 48 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Pedro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unprofessional service, worst breakfast in existence, bed hard as a table.
Stayed 2 nights in May 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024
Response from Front Office Team on 7 May 2024
We are happy you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Front Office Team on 7 May 2024
Thank you for staying with us! Hope to see you again soon!

8/10 Good

Vanessa

Like always, great place in Miami. Near shopping mall!!
Stayed 1 night in May 2024
Response from Front Office Team on 7 May 2024
Thank you for your feedback. We are happy you enjoyed your stay! Hope to see you again soon!

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2024
Response from Front Office Team on 4 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria, Wexford

Liked: Property conditions & facilities
Location, location location!!!
Stayed 3 nights in Apr 2024
Response from Front Office Team on 4 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sara

Liked: Amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Apr 2024
Response from Front Office Team on 4 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and comfortable hotel. The staff were very helpful. Only slight inconvenience was the necessary valet parking. Grocery store next door, which was great for snacks or breakfast or last minute purchases.
Stayed 1 night in Apr 2024
Response from Front Office Team on 24 Apr 2024
Thank you for your valuable feedback. We are happy that you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

Ted

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and really nice!
Stayed 2 nights in Apr 2024
Response from Front Office Team on 20 Apr 2024
Dear Valued Guest,Thank you for your feedback about our staff. We appreciate it! Thank you again for staying with us!

8/10 Good

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 3 nights in Apr 2024
Response from Front Office Team on 20 Apr 2024
Dear Valued Guest,We are happy you enjoyed your stay. Our hope is to see you again soon!

10/10 Excellent

Clovz

Stayed 5 nights in Mar 2024
Response from Front Office Team on 20 Apr 2024
Good day,We are happy you enjoyed your stay. Hope to see you again soon!

8/10 Good

Arnisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and clean. Staff was nice
Stayed 3 nights in Mar 2024
Response from Front Office Team on 20 Apr 2024
Dear Valued Guest,Thank you for staying with us and providing nice feedback regarding our staff and facilities. Hope to see you again soon!

10/10 Excellent

Thelma, Managua

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Nice hotel. Not so breakfast
Stayed 5 nights in Mar 2024
Response from Front Office Team on 20 Apr 2024
Dear Valued Guest,Thank you for staying with us and providing feedback regarding your stay. I will share your nice comments with our team! Hope we see you again soon!

10/10 Excellent

Eloise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a rocky start as I had booked on Expedia the Marriott Dadeland not Courtyard marriott but they placed us at Courtyard and I never realized until we arrived at Dadeland and were told no reservations. Very dishonest of Expedia. HOWEVER, the comfort cleanliness and THE STAFF made up for my rage. The staff there are exceptional truly helpful friendly and efficient. The cost of food though is shocking so could not support as much as I would have liked to.
Stayed 6 nights in Mar 2024
Response from Front Office Team on 20 Apr 2024
Dear Valued Guest,We are happy that your experience with us was a positive one. It's always encouraging to hear nice feedback regarding our teams service. Hope to see you again soon!

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness
I love the location the property. I did not like the furniture in the rooms. The couch and chairs had stains on it and really need to be cleaned or replaced. Also in the advertising it states that the room had 1 king bed and 1 queen sofa bed. That is not the case. The sofa bed is a twin bed. I was not pleased at all with this because it was misleading.
Stayed 1 night in Mar 2024
Response from Housekeeping Leadership Team on 20 Apr 2024
Dear Valued Guest,Thank you for your feedback regarding the condition of the chairs in your room. We do regular cleaning on all our upholstery and carpets. We apologize for your experience and hope you give us another opportunity to serve you.

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly walkable; semi-secluded, yet close to transportation.
Stayed 2 nights in Mar 2024
Response from Front Office Team on 20 Apr 2024
Dear valued Guest,Thank you for staying with us. We hope you give us another opportunity to host you again soon!

6/10 Okay

Lillian, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Office Team on 20 Apr 2024
Good Day,Thank you for staying with us. We hope we can deliver in a better experience for you on your next visit with us!

4/10 Poor

Yamila

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was a driving distance.
Stayed 3 nights in Mar 2024
Response from Front Office Team on 20 Apr 2024
Dear Valued Guest,Thank you for providing feedback. We do have several amenities in walking distance to us including, restaurants, a grocery store, Dadeland Mall and the easy access to the Metrorail. We understand that there is need for transportation to reach other parts of Miami and hope that this doesn't prevent you from staying with us in the future. Hope you have a great day!

10/10 Excellent

Annette

Stayed 1 night in Mar 2024
Response from Front Office Team on 20 Apr 2024
Good Day,Thank you for staying with us. We hope that you have an opportunity to stay with us again!

2/10 Terrible

Marialys

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Office Team on 20 Apr 2024
Dear Valued guest,We are saddened you didn't enjoy your stay. We hope that you can give us another opportunity to serve you in the future.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff and kind
Stayed 2 nights in Feb 2024
Response from Front Office Team on 20 Apr 2024
Dear valued guest,Thank you for your wonderful feedback regarding our staff. We hope to see you again soon!

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Feb 2024
Response from Front Office Team on 20 Apr 2024
Good day,We are happy you enjoyed your stay! Hope we have an opportunity to serve you again soon!

6/10 Okay

Nasaria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
My family (3 adults 1 toddler) and I just returned from a stay at the Courtyard Marriott. It was less than impressive for Marriot's standards. There were a few things that really irked me: - Although the Expedia site says valet parking is optional, there is no option for self parking (unless you park on the street). Valet parking is US$26 per day, which feels steep considering it's the only option. - It might be helpful to also note there is a US$5 charge PER package received (the first two packages are no charge). This is not stated on the listing either. - There is no safe in the room, however there is a safe deposit box in the lobby at no extra cost (but don't lose the key because that of course comes with a charge). - US$150 deposit required on check in. On the pros: - There is a little bistro in the lobby that serves great coffee (Starbucks) - The staff were really friendly - The area is very walkable. There are lots of little cafes and restaurants in the area. Publix is right behind the hotel, which is great for picking up bottled water and essentials. - Dadeland Mall is right across the street (walkable). Honestly, if you're comparing other properties in the area, the Hampton Inn is a better option. The price was similar (a little less), no charges for packages, two queen beds (not doubles at Courtyard Marriott), free breakfast / coffee and tea station and free self parking. Plus right across from Target.
Stayed 3 nights in Feb 2024
Response from Front Office Team on 20 Apr 2024
Dear Valued Guest,Thank you for providing feedback. We can understand that added cost can affect an experience and for that we apologize. Our parking Valet rates are in line with the market pricing for the area. Since we are considered to be located in downtown Dadeland there are few parking options. We hope that you give us another opportunity to serve you in the future.

2/10 Terrible

ANDRES

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Stayed 2 nights in Feb 2024

6/10 Okay

ZDRAVKO, Plymouth

Stayed 4 nights in Dec 2023

6/10 Okay

Alexandria

Travelled with family
Liked: Staff & service
There was mold in the bathroom on the ceiling in the shower which made me sick I made the front desk know even called to follow up and they basically told me I was wrong. Disappointed with the marriott expected better.
Stayed 2 nights in Dec 2023

10/10 Excellent

Satwick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Suham

Travelled with family
Liked: Cleanliness, staff & service, amenities
I did not like the beds, were small. I did not like the noise from the street could be heard. But staff was great, rooms were clean. Overall ok for me
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Bathtub was slippery and very narrow. Took a very painful fall. No matt in tub. Staff was nice but still in a lot of pain from fall. Otherwise a nice place to stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Suzanne

Stayed 4 nights in Dec 2023

10/10 Excellent

Suzanne

Stayed 4 nights in Dec 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Jose

Stayed 1 night in Oct 2023

10/10 Excellent

Sierra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Stacy

Stayed 2 nights in Dec 2023

6/10 Okay

David

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
No water in rooms. I had to walk down to front desk to get some water for coffee. TV options are narrow. As a Marriott disappointed I have to got thru this so far not good. I paid 29.00 for valet and service is terrible, weather now is cold and room has no heater. Marriott should be aware of this situation for us guest.
Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Liked: Staff & service, property conditions & facilities
Best customer service I’ve experienced anywhere. Great friendly team and very professional. Thanks for a great stay.
Stayed 4 nights in Nov 2023

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2023

10/10 Excellent

Tanya

Stayed 1 night in Nov 2023

10/10 Excellent

Yansel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Dario, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to lots of restaurants and shopping. Staff were very friendly including a young trainee. Overall great stay
Stayed 3 nights in Nov 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Oct 2023

10/10 Excellent

Caridad

Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023