Miches Hotel with Pool

"The resort and rooms were cockroach infested. They upgraded us to a family suite and it was just worst, we entered our room after the late night magic show to roaches running from the light. They were on the floors and walls. The rooms were filled of mold, even the pillow had mold. The bathroom fixtures are over caulked with mold and hair in the tub and sink. The pullout coach had debris on it. We left the hotel after the first night and would have left sooner if we felt secure leaving at 2am after staff was not helpful. The hotel staff was lagged in their response and had nothing to clean except a broom ( to pick up the roaches we killed). We were also on the first floor and it rained so we also had centipedes. The rooms smelled like a wet mop, and had peeling paint. Highly recommend reconsidering staying here. We moved to another hotel. They didn't refund anything after showing proof of the events and was fully aware having me at their desk til 1 am, they were not helpful. "

"Staff and service were excellent. "

"The resort itself was beautiful. The rooms were somewhat dated, and the bathroom shower had no hot water so I couldn’t wash my hair during the duration of my stay because I’d only get about a minute to two of lukewarm water to be able to rinse off before dinner each night. The staff was generally kind, though there was an expectation for tips (gentleman bringing my bags to my room, stood at the door and did not leave until I took out money - unfortunately for me, the smallest bill I had was a $20). The hotel worker running the towel hut asked if I had a husband and told me that I needed a Dominican baby in me and that he wanted to come back to Canada with me. I tried to politely laugh it off and walk away. Unfortunately, this was a daily conversation any time I had to change my towel (I travelled alone so couldn’t send someone else to do the towel exchange for me). The hotel does not provide shuttle service or transportation to/from the airport. The taxi I took claimed he would offer to drive me to the hotel from the airport for $50, pulled up to a gas station and told me I could tap my credit card, and when I did, I realize he charged me $75. Again, I was alone and it was nighttime and didn’t want to cause a fuss and jeopardize my safety. The pool and beach are great, the resort is a perfect size in my opinion, ten buildings with only two floors in each. Not too large. Plenty of restaurant and food options. The watersides on site are a fun added bonus."