I am satisfied with the overall services provided by the hotel. However, there is one drawback. When I booked the hotel, I have indicated for 3 adults. The system guided me to pick this hotel. When I checked in, they advised that I have to pay additional cost of GBP per night as my son is alreay over 12-years-old. I was quite disappointed that the system didn't explain in details of this condition to me.
KIN KEUNG
2017 年 8 月入住 2 晚
10/10 超赞
Maggie
2017 年 7 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常方便,check in & out 簡單
Maggie
2017 年 7 月入住 3 晚
4/10 很差
Vanessa
2025 年 7 月 19 日
不满意:住宿条件和设施,清洁度
.
Vanessa
2025 年 7 月入住 2 晚
10/10 超赞
Katie
与家人及幼儿出行, 团体旅客
2025 年 6 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were so helpful and friendly. We had a group of kids from a football team with us and the staff couldnt do enough for them even bringing out a box of toys for them.
Katie
2025 年 6 月入住 1 晚
8/10 还可以
Rodney
与配偶出行
2025 年 6 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So difficult to park car when checking in - just a few spots in front of establishment
Rodney
2025 年 6 月入住 1 晚
8/10 还可以
David
商务旅客
2025 年 6 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Polite staff, v clean and modern rooms that were well equipped for the price. My room was so far from reception - needed to take two separate lifts to get there! Backed onto the sloping entrance to a car park and was very noisy early in the morning with an awful view! So for this reason wouldn’t stay there again.
David
2025 年 6 月入住 1 晚
8/10 还可以
Paul
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here on numerous occasions. Very handy for shopping with great location. Lots of good pubs and Restaurants close by. Easy parking with an entry into hotel from shopping centre car park.
Paul
2025 年 5 月入住 1 晚
10/10 超赞
Avanthika
2025 年 5 月 11 日
Avanthika
2025 年 5 月入住 4 晚
4/10 很差
Erica
2025 年 4 月 23 日
Erica
2025 年 4 月入住 1 晚
10/10 超赞
Chris
与家人出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good ... and reasonably priced too
Chris
2025 年 4 月入住 2 晚
10/10 超赞
Isabel
2025 年 4 月 16 日
Isabel
2025 年 4 月入住 1 晚
6/10 一般
Toro.
2025 年 4 月 11 日
不满意:住宿条件和设施,员工和服务
After calling the hotel to confirm I could park my van in the car park I was told it would be possible. I told the receptionist it was a large van (transit) prior, and made it clear it was not a transit custom. Again told that the van would fit. If I had known prior It would not fit Iwould not have booked this hotel. When arriving trying to actually find the car park first was a nightmare as it is not clearly sign posted. Then to get to the car park and find my van would not fit under the barrier was extremely frustrating. After speaking to the receptionist inside he then stated I could park it in the euro car park across the road which was open air and had cctv. Parked the van in the euro carpark, paying for the van option again was a nightmare. Will not be returning.
Toro.
2025 年 4 月入住 1 晚
8/10 还可以
Azhar
与家人出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、客房舒适度
Good for what we wanted and staff fantastico
Azhar
2025 年 4 月入住 3 晚
10/10 超赞
Raymond,Port Coquitlam
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff are the best I have ever encountered. They did everything in their power to accommodate my needs.
Raymond
2025 年 4 月入住 1 晚
6/10 一般
Paul
商务旅客
2025 年 4 月 4 日
满意:清洁度
Middlesbrough Stay
Stay was fine but still waiting for email receipt from Thursday morning.
Paul
2025 年 4 月入住 1 晚
10/10 超赞
Anthony
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Customer service
Customer service was second to none.. reception went above and beyond .. thank you
Anthony
2025 年 3 月入住 1 晚
8/10 还可以
stuart
2025 年 3 月 30 日
stuart
2025 年 3 月入住 1 晚
10/10 超赞
Ioannis
商务旅客
2025 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent! Thank you!
Ioannis
2025 年 3 月入住 1 晚
8/10 还可以
Robert
与家人出行
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was close and central to what I wanted to do.
Robert
2025 年 3 月入住 1 晚
10/10 超赞
Ian
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ian
2025 年 3 月入住 1 晚
10/10 超赞
真实旅客
2025 年 3 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel for a short stay
Only stopped 1 night but room was clean & comfortable there's parking available for a reasonable fee & the breakfast was decent.
Staff were helpful & friendly 5*