I am satisfied with the overall services provided by the hotel. However, there is one drawback. When I booked the hotel, I have indicated for 3 adults. The system guided me to pick this hotel. When I checked in, they advised that I have to pay additional cost of GBP per night as my son is alreay over 12-years-old. I was quite disappointed that the system didn't explain in details of this condition to me.
KIN KEUNG
於 2017 年 8 月住了 2 晚
10/10 優異
Maggie
2017 年 7 月 24 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常方便,check in & out 簡單
Maggie
於 2017 年 7 月住了 3 晚
10/10 優異
Chris
家人同遊
2025 年 4 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All good ... and reasonably priced too
Chris
於 2025 年 4 月住了 2 晚
6/10 一般
Toro.
2025 年 4 月 11 日
不滿:職員與服務和住宿狀況
After calling the hotel to confirm I could park my van in the car park I was told it would be possible. I told the receptionist it was a large van (transit) prior, and made it clear it was not a transit custom. Again told that the van would fit. If I had known prior It would not fit Iwould not have booked this hotel. When arriving trying to actually find the car park first was a nightmare as it is not clearly sign posted. Then to get to the car park and find my van would not fit under the barrier was extremely frustrating. After speaking to the receptionist inside he then stated I could park it in the euro car park across the road which was open air and had cctv. Parked the van in the euro carpark, paying for the van option again was a nightmare. Will not be returning.
Toro.
於 2025 年 4 月住了 1 晚
10/10 優異
Raymond (Port Coquitlam)
2025 年 4 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are the best I have ever encountered. They did everything in their power to accommodate my needs.
Raymond
於 2025 年 4 月住了 1 晚
8/10 不錯
Robert
家人同遊
2025 年 3 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was close and central to what I wanted to do.
Robert
於 2025 年 3 月住了 1 晚
10/10 優異
Margaret
家人同遊
2025 年 2 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent, will definitely use again
Margaret
於 2025 年 2 月住了 2 晚
10/10 優異
Scott
2025 年 2 月 17 日
讚好:整潔度和職員與服務
Scott
於 2025 年 1 月住了 1 晚
10/10 優異
Samantha
2025 年 2 月 8 日
Samantha
於 2025 年 1 月住了 1 晚
10/10 優異
Salah
2025 年 1 月 31 日
讚好:整潔度、職員與服務和住宿狀況
Salah
於 2025 年 1 月住了 1 晚
4/10 欠佳
真實旅客
商務旅客
2025 年 1 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Room 116 - noisy
First floor room facing the front of the hotel. Window directly above the smoking area. All night long there were guests smoking and making noise. Despite double glazing, not much sleep.
真實旅客
於 2025 年 1 月住了 1 晚
10/10 優異
Darren
2025 年 1 月 20 日
Darren
於 2025 年 1 月住了 1 晚
8/10 不錯
Kelly
2025 年 1 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
Room was comfortable but there were a few stains on the curtains and the bathroom door. We enjoyed a really good breakfast and would definitely stay here again.
Kelly
於 2025 年 1 月住了 1 晚
8/10 不錯
Neil
2025 年 1 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay. Hotel always a pleasure to stay.
Great if park area.
Note - addition charge made by hotel if they make up the sofa bed.
Neil
於 2024 年 12 月住了 1 晚
10/10 優異
Ian
2024 年 12 月 22 日
讚好:住宿狀況和客房舒適度
Ian
於 2024 年 12 月住了 1 晚
8/10 不錯
Xavier
商務旅客
2024 年 12 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Xavier
於 2024 年 12 月住了 2 晚
10/10 優異
Alex
商務旅客
2024 年 12 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alex
於 2024 年 12 月住了 1 晚
10/10 優異
Daniel
家人同遊
2024 年 12 月 13 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Daniel
於 2024 年 12 月住了 1 晚
10/10 優異
Carol
2024 年 12 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service from Reception Desk staff. Efficient, courteous and helpful.