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"Onsen are good and food is adequate, however Hotel is in urgent need of repair !!!"

"We stayed here 3 nights in April (visiting from NYC). My husband got food poisoning from the hotel the second night (we know this because we shared every meal on our trip except 1). Food in general was not very good… we didn’t realize the ryokan culture is to eat a huge breakfast and dinner at the hotel, so we saw the reviews saying the food isn’t great and didn’t think much of it. The reviews are right! Other thoughts: if you google kii-katsuura one of the main attractions is whale watching, the hotel staff knew nothing about it. We had to do our own research and find a tour (tour co was 20 min away and picked us up from our hotel but just odd hotel staff were unhelpful). Also private outdoor onsen rooms on the first floor do not have a view of the ocean, which was a disappointment, worth it to pay more for a higher floor. But mostly do not recommend this place at all."

"very beautiful hotel. The hotel is in very good condition, very comfortable beds and nice lobby/kitchen area. really loved the free coffee"

"My husband and I stayed one night and we had an amazing time. The onsen was spacious, clean, very comfortable, a beautiful scenery of nature. It was an absolute delight. The rooms were very clean, comfortable, cozy, very cute and we'll equipped. The dinner was the best meal we have had in Japan. Absolutely delicious! There was so much work into every bite, great flavor, beautiful presentation, amazing attention from the staff. We absolutely enjoyed our stay, the onsen, the dinner, everything. Simply perfect!"

"Great setting next to the ocean. Clean room. Nice public bath. Helpful Staff. Reserved breakfast was abundant."

"Beautiful setting, a real retreat to wind down in nature. "

"This is an older property and maintained well. The staff were friendly and helpful even with language barriers. The food was delicious! The transportation and onsen were all good at both locations. My only complaints are the bathroom toilet area smelled and were bit pretty badly by mosquitoes at night. Otherwise, it was nice for a 2 day stay. "

"I put everything into my video https://youtu.be/GGXBlkTra50?si=5XSGXo44shmaNnso Please enjoy it, it’s good to stay for more than one night"

"clean room"