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"Great location, close proximity to station, friendly staff, efficient check in process. Overall great but hotel is a bit dated, one lift was out of action, and room lighting dim and one light was broken."

"This hotel is a hidden gem! Service is superior and excellent amenities. Definitely recommend."

"Helpful staff "

"Old fashioned,"

"トリプルルームだったので、ベット以外にスペースがありませんでした。前日のお客様のものだと思われる履き古した靴下が床に落ちていて、少し残念な気持ちになりました。"

"Clean and comfortable room. So glad I booked a room with castle view. We had the Superior Twin Room, 23m2. The view was just amazing! And we got to see the castle at different times of the day. The hotel offers welcome drinks. Not just standard drinks but hot chocolate, too! Thank you! The breakfast room also has view of the castle! So nice!! Buffet breakfast has standard items plus dishes using local ingredients (or famous local dishes?) For example, miso soup with pork and pumpkin, rice mixed with squid, Swiss roll with sweet potato, apple caramel cake and mochi with red bean. No other hotel we stayed in had these. Compliments to the chefs! On top of that, there was a Kyushu Food Festival on at the Fukuyama Castle grounds the weekend we were there. We got to experience that. So lucky. Joining in to do morning exercises before sunrise in front of the castle was another memorable experience!! "

"Spacious room with exceptional view, friendly And helpful staffs, also have an outstanding rooftop bar. "

"Staff was so nice and helpful"

"This location is right next to Saijo station - an excellent place to stay with quick access to Sakagura street to visit all of the sake breweries. My only complaint is there’s only one elevator for the whole hotel so for events like the Saijo Sake Matsuri it takes a long time to get to and from your room, and the breakfast area becomes very crowded. they do have a washer and dryer which I used twice very convenient very efficient. The coffee maker was broken for two of the three days I stayed so that was a bummer. I wish they could’ve given everyone ¥200 to go to the 7-Eleven for coffee or just brew it in the kitchen!"