We stayed at AH Duomo Signature and, on arrival, the staff were friendly and approachable. However, our experience became less positive after 4:30pm, as there was no one available at reception. We were given a contact number, but unfortunately it took quite a long time to receive a response when we needed assistance.
The accommodation consists of few rooms within a common building, and we found it quite difficult to locate the property as there was very little direction or signage. Clear instructions on how to find the building and access the rooms should have been provided before arrival, as this would have made the check-in process much easier.
On the positive side, the accommodation was clean and the location was convenient, being within walking distance of restaurants and many of the main sights.
Overall, although the property was clean and well located, the lack of reception staff, slow communication and limited directions made the experience less convenient than expected. Unfortunately, based on our experience, we would not choose to stay here again.