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意式公寓酒店 - 貝爾剛佐里的評價

意式公寓酒店 - 貝爾剛佐里
Via Privata Giulio Bergonzoli 1, Milan

評價

7.8

不錯

10 分評分，優異；123 則評價中有 52 則" "
8 分評分，不錯；123 則評價中有 36 則" "
6 分評分，一般；123 則評價中有 13 則" "
4 分評分，欠佳；123 則評價中有 9 則" "
2 分評分，很差；123 則評價中有 13 則" "

8.4/10 

整潔度

7.8/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

7.0/10 

環保程度

評價

10/10 優異

Wing yin kenneth

讚好：整潔度和客房舒適度
Nice apartment
Easy to check in as check in point inside the Milan train station. good location with only 3 mins walk to metro station. Neat and tidy apartment with all the things you need.
於 2023 年 10 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Besides the booking payment, pls bear in mind, there would be a 40 euro cleaning fee paid from your card at the check in day (without notice). We were totally not informed beforehand. So when the bank sent me the payment message, I thought it was credit card fraud and called the bank to freeze my card. Now I have to go through the complicated procedures to unfreeze my card. It’s really disturbing. As for the room, it is ok. We lived in a half-basement room. At nights, it can be cold even though we turn the air con to the highest temperature (25 Celsius degree).
於 2019 年 10 月住了 2 晚

8/10 不錯

Yat Hin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value budget guesthouse
Located near Milano Centrale Station. Check in was in the station too. The room is equipped with laundry and kitchen with big beds. Air conditioned so very good in hot Italian summer.
於 2019 年 7 月住了 1 晚

8/10 不錯

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
乾淨，整齊，屋內設備齊全，環境寧靜，近超市，生活機能方便。近地鐵站，但唯一的缺點是離中央車站遠，要行20分鐘，拖著行李更要35分鐘左右，很累！
於 2019 年 6 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
飯店的check-in office離飯店有段距離，需先至office check-in後再搭metro前往飯店，較為不便。
於 2019 年 5 月住了 1 晚

10/10 優異

Xi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 10 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean hotel and around 13 minutes walk to Central station
於 2019 年 2 月住了 4 晚

10/10 優異

Katherine

多人同遊
讚好：整潔度、設施服務和住宿狀況
Lovely apartment, will definitely come back when in Milano
於 2024 年 5 月住了 1 晚

2/10 很差

Ferhat

家人同遊
不滿：整潔度、設施服務和住宿狀況
Elevator not working. No clear communication
於 2024 年 5 月住了 3 晚

10/10 優異

SZE MEI

讚好：整潔度和住宿狀況
Good
於 2024 年 5 月住了 1 晚

10/10 優異

ABDEL RAHMAN

伴侶同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Everything was great :) our stay was wonderful.
於 2024 年 4 月住了 4 晚

2/10 很差

Elena

家人同遊, 親子同遊
讚好：整潔度
不滿：設施服務
The check in process is an absolute nightmare. We had to go the Italyway office at the train station to get the keys. So if you don’t arrive by train, it is a pain. Seems like it is close to the apartments however with all the traffic and luggage, it is a great pain. Apartment was in the basement, lift was not working for all 3 days we were there. Shower is mouldy. Apartment did not have neither stated heating nor air conditioning. We got frozen there. When I called the office, they said that they could not do much about it. They did not even provide with additional blankets and there were none available inside the apartment. Moreover, at first, the hot water was not hot at all. It was slightly warm and we were unable to take shower and get warm. I called them and asked to help, but they were not eager to do anything. The hot water got better though the next day. The only positive thing about the stay there was a parking. It was included and it was right next to the entrance door.
於 2024 年 4 月住了 3 晚

10/10 優異

Victoria

讚好：整潔度、設施服務和住宿狀況
Getting into the property was a bit involved with several codes and lock boxes, but the host sent very clear instructions to help us get in! The room was clean and had plenty of kitchen gadgets to utilize.
於 2024 年 4 月住了 2 晚

8/10 不錯

Angelica

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 3 晚

2/10 很差

Viktoria

家人同遊
讚好：設施服務
不滿：整潔度和住宿狀況
Es wurde in der Unterkunft vor nicht aufgeräumt, demnach war es sehr dreckig es lagen Haare rum, auf dem Boden war noch Blut, die Bettwäsche war verdreckt, zudem haben wir für drei Personen gebucht, und nur für zwei Personen wurde das Bett bezogen
於 2024 年 2 月住了 3 晚

8/10 不錯

Nelson

於 2024 年 1 月住了 2 晚

10/10 優異

Christian

讚好：整潔度和客房舒適度
perfektes mailand
perfekt gelegene wohnung super schön und sicher. sogar mit geschützem parkplatz vor dem haus. einfach empfehlenswert
於 2023 年 12 月住了 2 晚

10/10 優異

Mosad

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Giuseppe

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Veramente l'unica cosa da dire è...perfetta
於 2023 年 11 月住了 1 晚

10/10 優異

Nathalie

家人同遊
讚好：整潔度、設施服務和住宿狀況
Ruhig Zu Fuss erreichbar
於 2023 年 11 月住了 5 晚

4/10 欠佳

Mike

伴侶同遊
讚好：住宿狀況
不滿：整潔度
The sheets were not washed. It was not just stains. It was smelly and there was dry and hard stains on the sheets.
於 2023 年 11 月住了 1 晚

6/10 一般

Aly

家人同遊
讚好：整潔度和住宿狀況
Check in was convenient, there is a bit of a trick to using the locks but after figuring it out was able to use with no problem. We did not know the apartment we chose was in the basement so it was very cold otherwise very clean and spacious, walkable from train station
於 2023 年 9 月住了 2 晚

10/10 優異

Giuseppe

讚好：整潔度和住宿狀況
Tutto perfetto
於 2023 年 10 月住了 1 晚

10/10 優異

Tim

於 2023 年 10 月住了 2 晚

2/10 很差

JIRAWAT

家人同遊
讚好：客房舒適度
不滿：整潔度
ห้องมีฝุ่นเยอะมาก เดืนเท่าเปล่า ไม่ได้เลย การดูแล ตวามสะอาด แย่มาก พนักงาน ไม่ค่อยสุภาพ พูดตาไม่สนใจ แชมพู สบู่ ให้มาน้อย ไม่พอใช้ Lift ขึ้นลง สะดุดตลอด
於 2023 年 9 月住了 4 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度和客房舒適度
STAY AWAY AND DO NOT BOOK - FALSE ADVERTISING
My family and I left this Italianway property after 20 minutes of stepping our feet in the door and immediately booked another hotel. This Italianway property was in a graffiti infested and sketchy area and the walk to/from Central Station was farther than advertised. We saw a homeless man take a dump on the sidewalk on our way to the property. There was no way you could walk to/from this property from Central Station feeling safe, especially at night. Anybody with common sense will know that that you could easily get robbed staying in this area so we did not hesitate to leave. Regarding the property itself, the elevator in the building kept jerking when you enter, which is not normal. First impression of property itself was ok at best but definitely not worth their nightly rate. Photos were misleading. There is no onsite reception; their offsite reception is at Central Station, which is only open during business hours - HUGE RED FLAG. We understand that there are booking terms and conditions, but we asked multiple times for a full/partial refund as a courtesy/in good faith due to safety concerns and Italianway didn’t care and refused our multiple requests. They gladly kept our money for our 3 night booking when we didn’t even stay there at all!! We are a very loyal and frequent Hotels.com users and this is the worst property and experience ever on their platform. Most importantly, this Italianway property and Italianway customer service is really below Hotels.com standards.
於 2023 年 8 月住了 3 晚

4/10 欠佳

Glendelyn

家人同遊
不滿：整潔度、設施服務和住宿狀況
The apartment floor was very dirty & you would not notice it bec. it’s white tiled flooring. We didn’t have any slippers to use inside thats why we noticed the dust and black colour on our soles. Bed bugs all over the other double bed my 2 daughters had a big red bites on.Transportation and restaurants are not in the vicinity. Its a bit secluded area specially at night time, you won’t see people around. Not a cheap price we paid for 3 nights in Milan.
於 2023 年 8 月住了 3 晚

8/10 不錯

Russell

於 2023 年 5 月住了 3 晚

6/10 一般

Yazid

Très compliquer de trouver le lieu de récupération des clés d’appartement Et pas d’eau chaude durant le séjour Pour le prix payer pour une nuit Je n’y reviendrai pas
於 2023 年 5 月住了 1 晚

2/10 很差

Mariana

多人同遊
讚好：設施服務
不滿：住宿狀況
It was so cold in the apartment so we couldn’t wait to take a nice hot shower! And here it comes the water was barely warm… absolutely unacceptable conditions!!! I did conclude the property immediately after check in and the reply was very clear “the winter is over”… i asked for any portable heater and didn’t get anything…. Please stay away from this property !!! I travel a few times per year and this is my first experience writing such a horrible review… i would not want to stay in this property for free
於 2023 年 4 月住了 2 晚

2/10 很差

Skenderi

於 2023 年 3 月住了 1 晚

8/10 不錯

Stephanie

讚好：整潔度和住宿狀況
Was further from the train station then I’d thought when I booked.
於 2023 年 3 月住了 1 晚

10/10 優異

Milagros

家人同遊
讚好：設施服務和住宿狀況
Place beautiful and clean great stay
於 2022 年 12 月住了 1 晚

2/10 很差

Monica

家人同遊
不滿：整潔度、設施服務和住宿狀況
appena usciti dall'ascensore un odore nauseabondo ci ha accolti. speravo fosse solo nel corridoio, invece appena aperta la porta di cosa, era pure peggio. il bagno, o meglio il box doccia in condizioni deplorevoli, in camera e sala rotoli di polvere. gli asciugamani puzzavano e invece del copripiumino o trapunta, nell'armadio abbiamo trovato un piumino da mettere sul letto, ovviamente, non vado sui dettagli del colore. mi chiedo come si possa affittare a queste condizioni.

2/10 很差

Iñaki

商務旅客
不滿：整潔度和客房舒適度
Horrible
Fatal. El apartamento en sí no está mal, pero la estancia ha sido horrible. 1. Lleno de mosquitos. He estado 2 noches sin dormir. 2. El agua caliente de la ducha era templada casi fría. 3. La cama doble eran 2 camas individuales juntas. 4. Habiendo avisado de los inconvenientes, no han hecho nada por solucionarlo. Lo dicho, a evitar completamente. Una pena.
於 2022 年 11 月住了 2 晚

6/10 一般

Stanislav

伴侶同遊
讚好：住宿狀況
不滿：整潔度
It looked fantastic on the pictures. However the bathroom shower had mold that could have easily been cleaned with some bleach. So the cleanliness was not there. Otherwise property is nice. Just was not clean. Also another issue was that in order for me to check in and get the key I had to go to the train station and go to their office then get an explanation on how to open the doors. That process was annoying and can be inconvenient for a lot of people, they need to have an on site pick up for the key with a code like most other places.
於 2022 年 9 月住了 1 晚

4/10 欠佳

Michael

多人同遊
不滿：整潔度和住宿狀況
Very dirty unfourtunately. Mosquito smudges all over the walls, dirty linen inside the closet from the last guests incredible amount of dust. Very Secure area, but use with discretion.
於 2022 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
於 2021 年 2 月住了 1 晚

6/10 一般

Fernanda

商務旅客
不滿：整潔度
It’s cold place. I didn’t feel comfortable and warm enough. The duvet was “dirty “ with yellow stains.
於 2020 年 10 月住了 4 晚

6/10 一般

Pierre

商務旅客
讚好：整潔度和客房舒適度
Cave
Appartement sympa mais je n’ai jamais demandé à dormir dans une cave... j’avais pris un logement avec fenêtre selon les photos!
於 2019 年 10 月住了 4 晚

8/10 不錯

DEBORA

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Apartamento excelente, muito confortável e bem localizado. Unico detalhe é que chegamos e a roupa de cama já estava suja. No todo é bom.
於 2020 年 2 月住了 2 晚

10/10 優異

IULIIA

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Замечательные аппартаменты
Замечательные апартаменты недалеко от центрального вокзала,, свежий ремонт, комфортные, светлые, теплые(в зимнее время в некоторых отелях мерзли-пока прогревались кондиционером), а этих -только пол прохладный, нормальный напор воды, кухня оборудована, если есть желание готовить-возможно, найти офис, для получения ключей-легко, рядом с Макдональдсом и офисом водофон, с нас залога не брали, карту, по которой оплачивали бронирование не просили. Единственный минус, о котором пишут на других сайтах-агрегаторах- это, если путешествуешь один, придется извернуться-ключи надо оставить в аппартах, а калитка на улицу открывается ключом, но, вероятно, это можно уточнить пои заезде в офисе аппартов-как быть в таком случае, мы, соответственно, вынесли вещи/один остался держать калитку, второй отнес ключи в аппарты, в остальном-все очень хорошо, рядом супермаркет, метро, улица буонэс-айрес с кафе, магазинами и по. Спасибо за отличный отдых
於 2020 年 1 月住了 3 晚

8/10 不錯

Helen H

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
I did like the fact it was a stunning flat; very clean and comfy, close to subway lines & to the Duomo, there was a small grocery store nearby, and bathroom lighting was really nice. However - I would NOT stay again for several reasons. First of all, the location is not easy to find at all, it is in a sort of sketchy area, in' private road'. Being my first time in Milan, I had a lot of trouble locating this place. Check-in is in the Central Station, NOT in the building of the hotel flat, so if you have a problem or need extra items in the unit not within business hours - good luck with trying to get someone to help you. I had SO MUCH trouble with the very high tech key/lock for the 4 nights I stayed there. But because there was NO concierge as I really needed help, well, I just had to "keep on trying" in absolute frustration in order to get the key to unlock the damn door! Other things in the unit that were minor but irritating - the shower water NEVER was hot enough, and stove was too "high tech" for my taste, and also the toiletries provided were just gross.
於 2019 年 12 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Great apartment. Close to metro. Modern, pots and pans to cook some of our own food. Clean inside. Needed more pillows. Neighborhood did seem rough around the apartment.
於 2019 年 11 月住了 2 晚

2/10 很差

真實旅客

不滿：職員與服務
Terrible is the word. Never ever book. They don’t even pick up calls. What kind of hotel / apartment don’t have anyone responsible to pickup calls when the customer is expected to checkin. I stood in front of the apartment for an hour and the property didn’t pickup calls , didn’t respond to messages and finally I had to book another hotel. This was in the afternoon during regular checkin hours.Even orbitz team couldn’t reach the hotel and after all this they refuse to refund. How sick is that. Don’t recommend anyone to ever book.
於 2019 年 11 月住了 1 晚

10/10 優異

CAGKAN AHMET

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚

8/10 不錯

MARIA JOSE

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚

10/10 優異

cristiane leika

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
No elevator
Tudo certo. Único incômodo foi ter q subir 4 andares carregando mala e sozinha. Isso realmente foi péssimo !!!! Apartamento como da foto, limpo e confortável. Próximo ao metrô.
於 2019 年 11 月住了 3 晚

8/10 不錯

MASAMI

讚好：整潔度、職員與服務和客房舒適度
於 2019 年 10 月住了 6 晚