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"The reception staff is very professional and helpful."

"Old hotel less facilities "

"This was a great hotel for an overnight in Nikko. Private bathroom in our room with stocked bathroom amenities, large comfy bed for two with a little table and chairs plus a delish breakfast buffet. After a day of sightseeing we enjoyed the Baths. "

"Im glad i booked a room with outdoor hot tub. I loved japanese rooms that consist of spacious view side and tatami floor; my room had split toilet and shower stall as well, which is massive plus bc i dislike UnitBath system. Lounge access was great with local specialty beverages and snacks. The premise has so many retails and entertainment places. The buffet offered wide varieties that went beyond my expectations. Overall, one if the best establishments in Kinugawa. The outdoor bath on the highest floor was massive plus. "

"This hotel is very close to the train station. Amazing breakfast. We would stay here again. "

"Excellent stay, very clean and comfortable."

"We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience "

"Excellent servuce"

"Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too. "