Mint Hill Hotel with Pool

"The staff is polite and ready to fix problems. The hospitality is GREAT, even though unfortunately that can’t be in the context of a beautiful hotel. Hyatt has gone down hill for some years. This is yet another hotel with dirty floors, and no running hot water, well at least not for the many attempts I made. Anyway, at least this location doesn’t have roaches like the other one did.i appreciate the amazing customer service. It’s almost like they know it’s not the greatest but they still show up with good service to try to make up for it. I appreciate that."

"Great stay"

"This place is beautiful, clean, and safe; I would return."

"Beautiful"

"Very clean! Spacious!"

"Stayed for one night and my room was clean"

"Good hotel, clean, with nice staff. Breakfast is very basic and the design of the rooms could use some improvement."

"This was a quick trip ! The scenery was beautiful. I loved that the table in the lobby had charging ports everywhere and USB ports. Very modern. We checked in a little early which was wonderful for traveling guests. The restaurant had delicious cuisine. The pool not being opened until Memorial Day sucked. Not sure what the beginning of summer has to do with the pool for a Hotel. If it's listed as an amenity, it should be available OR it should be clear it's not open until a specific date. Our room was very far away . For guests with non-visible disabilities or injuries a question should be asked about closeness or if it matters. Walking that distance for the room was tough especially at the end of a trip. I really loved the hotel overall."

"nice design, clean and friendly staff. Lacking: info on the fact that the entrance is facing the SIDE of the building (not street side) & the front desk is on the 5th floor. during our stay, there was only one of two elevators working, so there was quite a way to get up to the lobby and down from the lobby. The only other amenity issue I would like to share is that the bathroom door is a sliding door, without much privacy or even sealing in the steam from the shower and the sound of a flush or whats goin in the bowl TO BE flushed. Otherwise, everything else was fine"