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"Room was clean, though had a loud air conditioner that would periodically go off. Took forever to get warm water 1st morning in shower. The staff was very nice but they could use more. Bartender excellent and super friendly but could have used help at rush times."

"Ac worked and the pool hours are great"

"Hotel was new and modern. Nice to have breakfast. "

"The rooms were filthy. It was Hair. The tubes was dirty. The knob on the tube had broken before we got there. We told them to fix it. They did not. We asked for clean towels and sheets. They told us know we asked for our room to be clean they said they don’t clean the rooms we would like a refund."

"The lobby was gorgeou. The cafe food and drinks were very good. The restaurant breakfast was amazing."

"The staff was wonderful. Their handyman was a great help and very friendly. We have stayed with you several times before and plan to again in the future."

"Police presence throughout the night. Someone running and screaming in the hall ‘they are trying to kill me”. Called 911 x2. Front desk assistant manager Teyana (?) EXTREMELY rude hung up on me twice. Ordered staff silent as to what went on. We were up all night and because I booked through Expedia they did not offer a refund. We left as soon as the we could after the police had left the next morning. Do NOT stay at this hotel. Not safe. Not accommodating. Didn’t even offer a refund. Nothing!!! This property says Marriot but it is a managed and owned property of Image Hotels. A night of terror for us and not one offering of compensation for the nightmare stay. Stay Clear!!! "

"Great stay very clean!!!!!!"

"Lovely historic property in downtown Mobile so the location is great. Recently updated room, very clean, nice quality linens. Unfortunately my room had no hot water at all. Water pressure was awesome, just very cold. I left hot water valve open for a while, hoping for at least Luke warm - nope, just cold water. "