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貝斯特韋斯特普拉斯莫納漢斯套房酒店的評價

2.5 out of 5
貝斯特韋斯特普拉斯莫納漢斯套房酒店
2101 S Betty St, Monahans, TX

評價

8.6

優異

10 分評分，優異；151 則評價中有 89 則" "
8 分評分，不錯；151 則評價中有 38 則" "
6 分評分，一般；151 則評價中有 10 則" "
4 分評分，欠佳；151 則評價中有 8 則" "
2 分評分，很差；151 則評價中有 6 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

heather

讚好：住宿狀況
不滿：整潔度和職員與服務
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月20日的回應
Thank you for your review

10/10 優異

Alfredo

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet
於 2024 年 3 月住了 2 晚
General Manager 於 2024年5月14日的回應
Thank you for your 5 star review. We strive to do our very best to make each & every guest feel like they are right at home and we are happy to know you enjoyed your 2 night stay. We hope to see you again soon Alfredo.

8/10 不錯

Sharon

讚好：整潔度、職員與服務和住宿狀況
Very clean and comfortable. Breakfast was lacking food an hour before end time.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月5日的回應
Thank you for your review. Thank you for your kind words of cleanliness, as for the breakfast I will forsure get with our breakfast room attendant Asap, because there should be sufficient amount of food from start until the finish of breakfast hours.

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great size room! Working and clean pool! Satisfying breakfast
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月24日的回應
We are happy you had a wonderful stay and enjoyed the Indoor heated pool & hottub. Our Breakfast in the morning offers many cold & hot options with many varities and glad you had a nice breakfast to start your day.

8/10 不錯

Darrell

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
hotel was clean and room was nice and large. Problem was room was noisy. Room faced interstate Hwy 20 and it was close and quite noisy.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年12月1日的回應
Thank you for taking the time to leave a review of your stay. Unfortunately we are right off the interstate so heavy traffic can become an issue at times.

10/10 優異

Elexa

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a very nice, clean and quiet hotel. Great stay!! :)
於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月29日的回應
Thank you for your excellent review. We hope you had had a great Thanksgiving with your family and enjoyed the holiday. Hope to see you again in the near future

8/10 不錯

Mark

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月14日的回應
Thank you for taking the time to leave a review of your stay. We strive to make every guest feel like they are right at home and glad you enjoyed your stay.

10/10 優異

Katie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月10日的回應
We are thrilled you enjoyed your stay Katie and hope to see you again soon.

10/10 優異

Arnulfo

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stay here quite a bit and the quality of service never changes. For the amount of industry traffic through the area they keep it at a high standard of quality every time.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年11月1日的回應
Thank you for taking the time to leave a review we very much appreciate it

10/10 優異

Arnulfo

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are always on top of everything while I stay here. Very polite and never to fail to ask if there is anything that can be done better.
於 2023 年 10 月住了 10 晚
General Manager 於 2023年10月30日的回應
Thank you for your praise of the staff that made your stay extra enjoyable. We hope to see you soon again.

10/10 優異

M'Kayla

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We loved it!!
My son was so excited about the indoor pool and we were not disappointed. The front desk staff was so welcoming and kind. We will be staying again soon!
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月22日的回應
We are happy to know your son enjoyed the pool and that you enjoyed your stay. We look forward to your next stay with us!

10/10 優異

Marco

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月12日的回應
Thank you for the excellent review. Our team strives to give each and every guest the best hospitality and we are glad you enjoyed your stay.

10/10 優異

Juan

讚好：職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月21日的回應
We appreciate you taking the time to leave a review of your stay sir. We look forward to seeing you again.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
General Manager 於 2023年8月17日的回應
Thank you for taking the time to leave a review of your stay. We hope to see you again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
First hotel in forever that had ceiling fans. That was a huge plus since I'm use to sleeping with one. Had a more home like feel to the room. Bed was super comfy with great quality bedding. It was quiet and clean. Customer service top of the line. By far my favorite hotel in Monahans. Would highly recommend.
於 2023 年 7 月住了 1 晚
General Manager 於 2023年7月14日的回應
We are happy to know you had a great time during your stay the hotel. Glad to hear that you appreciated the ceiling fans and the bed was comfortable so that you were able to get a good nights sleep. We look forward to seeing you again soon.

10/10 優異

margarita

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable
We had a very good sleep and the room was clean and with a very clean breakfast area too Thank you
於 2023 年 6 月住了 1 晚
General Manager 於 2023年6月28日的回應
Thank you for taking the time to leave a review of your time at the hotel. We are glad to know you got a peaceful nights rest and were able to start your day with an excellent fresh Breakfast. We hope to see you soon again.

10/10 優異

Alfredo

於 2023 年 6 月住了 1 晚
General Manager 於 2023年7月10日的回應
Thank you for taking the time to leave a review of your experience at the hotel. It's great to hear that you enjoyed your stay and hope to see you soon again.

10/10 優異

Arnulfo

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stay at this property quite a bit through out the year. The staff is always amazing and professional. .
於 2023 年 1 月住了 13 晚
General Manager 於 2023年1月28日的回應
Thank you for your excellent review of your stay. We are glad you enjoyed it and look forward to seeing you again soon.

8/10 不錯

HECTOR

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
General Manager 於 2022年8月5日的回應
Thank you for taking the time to leave a review. We are glad you had a nice stay and hope to see you again soon

4/10 欠佳

Bailey

家人同遊
Family friendly? Yeah right
It costs me $250 more for my dog to stay because this is not a pet friendly place like it said when i booked the room. I would have cancelled but it was non refundable and the front desk to cash for the dog deposit and didnt give me a receipt. The town its in is a dump. The pillows were the sizes you would have on ur couch and the temp only goes doen to 70 in the room.
於 2022 年 6 月住了 1 晚
General Manager 於 2022年6月16日的回應
At check in you initialed on the check in folio that there will be a $250 fine for bringing a pet into the hotel since we do not allow them. Clearly on our hotels.com website as well as all booking websites it states pets are not allowed but service animals are welcomed. Due to you booking your reservation through hotels.com and made payment to them they are the ones who will send you the receipt of your stay to the email you provided when making the reservation. I as the hotel manager was walking in the hallway and the dog was faintly barking as to how I noticed there was a pet in the room.

4/10 欠佳

Ashley

於 2022 年 6 月住了 1 晚

10/10 優異

David (Sherwood)

讚好：整潔度和職員與服務
Nice room
於 2022 年 6 月住了 2 晚
General Manager 於 2022年6月10日的回應
Thank you for taking the time to leave an excellent review. We are very happy that you enjoyed your stay and hope to see you soon again.

4/10 欠佳

Alexander

商務旅客
讚好：整潔度、設施服務和住宿狀況
Loved everything but the people around outside and no refund after leaving few days early
於 2022 年 4 月住了 8 晚
General Manager 於 2022年4月19日的回應
We are happy to know you had a good time at the hotel. I'm sorry for your experience with the people neighboring the hotel. We will do our best to fix the issues you endured.

10/10 優異

Roberto

於 2022 年 3 月住了 1 晚
General Manager 於 2022年4月19日的回應
Thank you for taking the time to leave a review. We are happy to know you enjoyed your stay and look forward to your next stay with us.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
General Manager 於 2022年3月12日的回應
Thank you for the excellent review.

2/10 很差

Josefina

於 2022 年 2 月住了 1 晚

10/10 優異

Clint

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rates were fantastic for a BWPlus! Very nice room and ANDY and his staff were very friendly and accommodating!
於 2021 年 12 月住了 2 晚
General Manager 於 2021年12月13日的回應
Thank you for taking the time out of your day to leave the hotel a fantastic review. We are glad you enjoyed your stay and hope to see you soon again.

10/10 優異

Colby

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very easy to get to. Easy parking with quick check-in and check-out. Very friendly and helpful staff.
於 2021 年 11 月住了 1 晚
General Manager 於 2021年11月19日的回應
Thank you for your excellent review Colby. We are glad you enjoyed your stay and look forward to seeing you soon again.

10/10 優異

JESUS

家人同遊
讚好：整潔度、職員與服務和住宿狀況
In few words everything was ok. Clean and nice
於 2021 年 10 月住了 1 晚
General Manager 於 2021年10月23日的回應
Thank you for your excellent review. Our team is pleased to know you had a good stay and hope to see you soon again.

10/10 優異

John

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome
於 2021 年 10 月住了 1 晚
General Manager 於 2021年10月6日的回應
Thank you for your kind review we hope to see you soon again.

10/10 優異

Holly

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was fabulous for our purpose! It was clean, the room was large and clean, the staff courteous. The check in process was fast and easy. There were numerous options at the free breakfast bar but my favorite was the Texas shaped waffles!
於 2021 年 9 月住了 1 晚
General Manager 於 2021年10月1日的回應
Thank you for your excellent review. We are happy you enjoyed the breakfast and the room. We hope to see you soon again.

4/10 欠佳

Debbie

商務旅客
no hot water 12 min. to get hot
於 2021 年 9 月住了 1 晚
General Manager 於 2021年9月23日的回應
We apologize you had to go through that and have gotten the issue resolved. Sorry for the inconvenience you endured.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
So friendly and very clean
於 2021 年 7 月住了 1 晚
General Manager 於 2021年8月29日的回應
Thank you for staying wish us, we hope you enjoyed it and come back too see us, look forward to it

10/10 優異

真實旅客

於 2021 年 6 月住了 1 晚
General Manager 於 2021年9月2日的回應
Thank you for your 5 star review. We hope to see you soon again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast was delicious, clean room, great hospitality
於 2021 年 5 月住了 1 晚
General Manager 於 2021年5月19日的回應
thank you for your review. We value your comments and hope to see you again soon to accommodate you.

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
The front desk staff is very polite and efficient. But one of the bath towels has two big stains on it.
於 2021 年 5 月住了 1 晚
General Manager 於 2021年5月19日的回應
Thank you for your kind words of the service provided by the staff. I apologize this happened with the bath towel I will address it to the housekeeping department to ensure it doesn't happen again. Thank you for staying with us and hope to see you again.

10/10 優異

真實旅客

讚好：職員與服務和住宿狀況
Quiet, private, and nice room.
於 2021 年 4 月住了 1 晚
General Manager 於 2021年4月20日的回應
THANK YOU FOR YOUR REVIEW WE APPRECIATE IT. WE LOOK FORWARD TO YOUR NEXT STAY WITH US.

4/10 欠佳

真實旅客

讚好：住宿狀況
不滿：職員與服務
I liked how spacious and nice the room was. I didn't like how the front desk man was rude. As it was his English was not very good so when I couldn't understand him and ask him what he said he would get upset yell and be sarcastic.
於 2021 年 4 月住了 1 晚
Best Western Plus Monahans Inn & Suites 於 2021年4月3日的回應
I'm sorry for the misunderstand we will address the issue immediately and have it resolved.

8/10 不錯

Zakir

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚
General Manager 於 2021年3月2日的回應
THANK YOU FOR STAYING WITH US. WE HOPE TO SEE YOU SOON AGAIN!

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Horrible do not stay here.
The hotel smelled musty and old. Our room was 80° and i couldn't turn it off or down. Could barley breath because it was so hot. The manager maid a point to come up to our room and tell us if the electricity went out we would not be refunded our money no matter what, and that no one was allowed to visit us no outside guests including my husband who wasn't with us at check in. He was very rude about it.We decided to try out the pool and it was ice cold in the indoor pool the temperature was set to 62° on the wall. We looked in the pool and it was grimy and dirty along the bottom with broken pieces of stuff in it and in the hot tub. We didnt even stay the night we went and rented another hotel room at a different hotel. We didnt even spend a total of 4 hours total from check in to when we left. Save your money and go somewhere else.
於 2021 年 2 月住了 1 晚
General Manager 於 2021年3月2日的回應
WE ONLY CALLED BECAUSE OF ELECTRICITY PROBLEMS GOING OUT IN THE AREA AND LET U KNOW. WE ARE SORRY FOR ANY INCONVENIENCE. THE THERMOSTAT ALSO SHOWS THE TEMPERATURE IN THE ROOM THE POOL AND HOTTUB IS WELL HEATED.

6/10 一般

TXH3 (San Antonio)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The property was okay, the room was spacious and AC got nice and cold. The strange thing was the king bed, it had only two small square pillows. Next time id likely stay at the Holiday Inn across the road
於 2020 年 9 月住了 1 晚
General Manager 於 2020年9月28日的回應
We will address the issue immediately, thank you for letting us know.

8/10 不錯

Nerea

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Personal de recepción muy poco amable
El servicio fue muy malo en la recepción. Personal muy poco amable.
於 2020 年 3 月住了 1 晚
General Manager 於 2020年3月12日的回應
THANK YOU FOR STAYING WITH US. WE HOPE TO SEE YOU SOON AGAIN!

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
breakfast area was clean - room clean - good check in check out
於 2020 年 2 月住了 1 晚
General Manager 於 2020年2月28日的回應
Thank you for taking the time to write a review describing your experience during your stay. We are very excited to know that you enjoyed your stay and that the facility was clean and that you had a great hearty breakfast before your departure. We look forward to seeing you back again soon

10/10 優異

brenda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Goldstar for Benny
Benny checked us in promptly and seemed genuinely interested in making our stay a great one. He asked if we knew what we wanted to do for dinner and offered suggestions and menues...even what was best time to avoid waits. Facility is very nice with larger than usual breakfast area.
於 2020 年 2 月住了 1 晚
General Manager 於 2020年2月22日的回應
I will pass on to Benny of his helpfulness and we are thrilled that you had a pleasant stay. Hope to see you soon again soon

8/10 不錯

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly, courteous and made our stay pleasant. Rooms were clean and we really appreciated the space in the king suite. Would stay here again.
於 2020 年 2 月住了 3 晚
General Manager 於 2020年2月22日的回應
Thank you for your review. We are glad to know that you enjoyed your stay and hope to see you again soon.

10/10 優異

marco

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 3 晚
General Manager 於 2020年2月14日的回應
Thank you for your 10 star review! We are ecstatic to know that you enjoyed your stay and everything went smoothly. We look forward to your next stay with us sir!

10/10 優異

kindra

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gotta reny
I loved the room and the service I'll be staying again
於 2020 年 2 月住了 1 晚
General Manager 於 2020年2月13日的回應
Thank you for taking the time to leave a review. We are pleased to know that you enjoyed your stay and had a great experience. We look forward to your next stay with us when you’re back in the area.

10/10 優異

Matt

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean
Very clean hotel
於 2020 年 2 月住了 1 晚
General Manager 於 2020年2月13日的回應
Thank You for your excellent review. The hotel staff & I are very happy that you had a great stay and hope to have you back again very soon sir!

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
General Manager 於 2020年2月6日的回應
Your 10 out of 10 review is very much appreciated. We hope to have you again very soon.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean and safe environment! First time in that area of Texas.
於 2020 年 1 月住了 1 晚
General Manager 於 2020年1月23日的回應
Thank you for your review we appreciate it very much. We hope to see you soon again!