“We were not taken care of vis-a-vis check-in. We had to track down the maid to get some answers. We had to get a key from a neighboring restaurant. We tried to call the front desk, we tried to text and ask for the key code to get into our room and nobody ever responded not even after we checked out. Thank God for the maid Susan. The room was shabby: carpet stained, old sink in bathroom weird old shower head. No office to get ice. Still no contact from office. Very unprofessional.”
“We were not taken care of vis-a-vis check-in. We had to track down the maid to get some answers. We had to get a key from a neighboring restaurant. We tried to call the front desk, we tried to text and ask for the key code to get into our room and nobody ever responded not even after we checked out. Thank God for the maid Susan. The room was shabby: carpet stained, old sink in bathroom weird old shower head. No office to get ice. Still no contact from office. Very unprofessional.”
Barbara