Breakfast good and freshly cooked. No hot water in bathroom morning or early evening and when it was reported the reason was everyone was using the water at the same time so system couldn’t cope. Had to get up early at 6.30am to guarantee a shower, not acceptable. Staff very friendly.
真實旅客
於 2022 年 5 月住了 3 晚
8/10 不錯
Gary
2022 年 5 月 14 日
Gary
於 2022 年 5 月住了 1 晚
10/10 優異
DAVID
家人同遊
2022 年 5 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room 9 was bright and airy having 3 windows all with different views!
DAVID
於 2022 年 5 月住了 2 晚
10/10 優異
Charles
家人同遊
2022 年 5 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Charles
於 2022 年 4 月住了 1 晚
10/10 優異
Sandra
家人同遊
2022 年 4 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sandra
於 2022 年 4 月住了 1 晚
10/10 優異
david
多人同遊
2022 年 3 月 22 日
讚好:整潔度、職員與服務和住宿狀況
.
david
於 2022 年 3 月住了 3 晚
10/10 優異
peter
2022 年 3 月 13 日
peter
於 2022 年 3 月住了 1 晚
6/10 一般
Stephen
2022 年 3 月 7 日
Not as expected...
Wish I'd read reviews before booking. First thing i was greeted with upon arrival was "you have an outstanding balance of...". Hot tap in ensuite didn't work and was mentioned in an ealier review. Ensuite vent blew into the bedroom, and there were a number of cobwebs around the curtains / ceilings, and this was a premium suite. Smell of cooking oil or chips was throughout too. Slept well and breakfast was ok. Breakfast staff had a friendly and personable demeanour.
Stephen
於 2022 年 3 月住了 1 晚
8/10 不錯
Anne
2022 年 3 月 4 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Impromptu visit to Northumberland’s coast
Stayed for 3 nights, booked in two parts. First night in twin room and then upgraded for second two nights to the secret room. Very over the top, bath in room and thrones😂 with very comfortable bed. Excellent fish supper on first night with less good salmon on another night
Anne
於 2022 年 2 月住了 1 晚
6/10 一般
真實旅客
2022 年 3 月 3 日
讚好:整潔度、職員與服務和客房舒適度
Lovely setting but overpriced
The room had no mirror in the ensuite bathroom which was very inconvenient for inserting contact lenses and eyedrops etc
Breakfast room, the food and pleasant staff made up for it but still felt overpriced for the room.
真實旅客
於 2022 年 2 月住了 1 晚
6/10 一般
Nicola
2022 年 2 月 13 日
Nicola
於 2022 年 2 月住了 1 晚
8/10 不錯
Anne
2022 年 2 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely room, everything clean, lovely biscuits and tea welcome pack, staff friendly and helpful. Evening meals and breakfast delicious. However the room was quite cold, particularly in the morning, would still recommend
Anne
於 2022 年 2 月住了 1 晚
8/10 不錯
Allison
2022 年 1 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Winter Mini Break
We had a lovely, warm reception. Our dog was also welcomed.
The room was pleasant, clean and overlooked the castle.
The only downside, was the disgusting smell to the landing area when going back to our room late evening. Believed to come from the vent from kitchen. This has been reported and we will certainly come back.
Allison
於 2022 年 1 月住了 1 晚
8/10 不錯
Sean
2022 年 1 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sean
於 2022 年 1 月住了 1 晚
10/10 優異
Michael
2022 年 1 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Would highly recommend
Really love this hotel. Can't fault it. The only issue was that it was so hot we struggled to sleep. Couldn't turn the radiator off. We had to leave the window wide open all night which meant we heard all a traffic and passing people into the early hours. The temperature outside was unusually warm for New Year so contributed to the heat.
Michael
於 2021 年 12 月住了 2 晚
4/10 欠佳
Ann
家人同遊
2021 年 11 月 28 日
讚好:整潔度、職員與服務和住宿狀況
The hotel was beautiful but wouldn’t stay again the weather was horrendous and we were freezing. Radiators were either on lukewarm or off. Apart from that nothing to complain about.
Ann
於 2021 年 11 月住了 2 晚
10/10 優異
janice
2021 年 11 月 21 日
janice
於 2021 年 11 月住了 2 晚
8/10 不錯
lucy
2021 年 10 月 26 日
讚好:整潔度和客房舒適度
lucy
於 2021 年 10 月住了 2 晚
8/10 不錯
真實旅客
多人同遊
2021 年 10 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2021 年 10 月住了 1 晚
8/10 不錯
Sarah
家人同遊
2021 年 10 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel. Recently decorated rooms but quite dark.