Mount Prospect Family Hotel

"Staff were great! Not much of a lobby to hang out in with a group of 10:(. Room s bit run down. "

"The suit was really nice! Only thing I would say is i wish the showers were bigger."

"Nice place"

"Good place"

"Yes great"

" Clean and friendly staff"

"Been coming to this hotel annually for about 20 years now. Staff are always fantastic. Rooms are always clean. The area is great with lots of shopping and plenty of places to eat. Not too far from Northwestern or the lake. Area is quiet and safe. Ramp to parking garage was designed by cenobites. Would keep coming back for another 20 years."

"I loved the hotel the car service I did not like and I was not treated with respect and I got trip protection and my flight was delayed till the next day by the airline and I was not reimbursed as I was suppose to be. "

"The rooms only have 2 lights. One in bathroom and one in bedroom that is super super dim and can’t hardly see anything. Couldn’t make it on our first night due to flight delays and Freehand wouldn’t reimburse it and they take so long to pick up for customer service. The rooms are much smaller than described and heater/ac does not work at all. Nightstand doesn’t work and bathroom tiles are peeling and gets on your feet. Definitely not safe to walk barefooted."