Mount Prospect Romantic Hotel

"I loved the hotel the car service I did not like and I was not treated with respect and I got trip protection and my flight was delayed till the next day by the airline and I was not reimbursed as I was suppose to be. "

"The rooms only have 2 lights. One in bathroom and one in bedroom that is super super dim and can’t hardly see anything. Couldn’t make it on our first night due to flight delays and Freehand wouldn’t reimburse it and they take so long to pick up for customer service. The rooms are much smaller than described and heater/ac does not work at all. Nightstand doesn’t work and bathroom tiles are peeling and gets on your feet. Definitely not safe to walk barefooted."

"The room had an odor. "

"Just a little loud."

"They charged me for valet parking and we didn't use this service. "

"The location of this hotel is great! It's very close to many palces we wanted to see. The staff are wonderful!"

"Great"

"Clean and comfortable "

"We stayed at Hilton because of the amazing reviews, however we did not experience the magic, we stayed one night and had intentions of staying for the weekend, however it was cut short, walls were very thin, we could hear toilets flushing, doors closing from our neighbors. We were right next to young folks that played video games all night, they were really loud, we tried our best to shut them out and just enjoy our night, but our room was really cold, we thankfully had our blankets, we did not extend our stay at Hilton. This Hotel is definitely for younger adults, we wanted a quiet night but instead kept hearing men yelling at a tv. The room was clean, everything was great with the room, only issue is thin walls! I don't recommend this hotel for anyone that wants a quiet night with their significant other. Also I'm going to add that we got a suite exactly for that reason, to have a quiet night. "