“We booked a triple-occupancy room through Expedia that was supposed to include a private hot tub on the balcony. However, when we arrived, we were first given a room with only one bed. After returning to the front desk and explaining the issue, we were told that Expedia had made the reservation that way. Following a long delay, we were moved to a room with two queen beds, but it still did not match the room we had booked for three guests, and it did not include the hot tub that was one of the……
“We booked a triple-occupancy room through Expedia that was supposed to include a private hot tub on the balcony. However, when we arrived, we were first given a room with only one bed. After returning to the front desk and explaining the issue, we were told that Expedia had made the reservation that way. Following a long delay, we were moved to a room with two queen beds, but it still did not match the room we had booked for three guests, and it did not include the hot tub that was one of the……
Ali