Skip to main content

Al Bustan Palace, a Ritz-Carlton Hotel

5.0 star property
Beachside bliss awaits at this coastal retreat where travelers can soak up the sun, indulge in a massage, or embrace sailing adventures by the sea

Choose dates to view prices

Al Bustan Palace, a Ritz-Carlton Hotel, sits along Oman's coastline offering a premium beach experience with sun loungers and waterfront dining. The property features a spa, sailing, kayaking, pools, tennis courts, and three restaurants serving international cuisine.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is HK$4,570
HK$5,633 total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 King Bed, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ground Floor

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Balcony, Sea View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sea view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sea view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Resort View

Premium bedding, down duvets, Select Comfort beds, minibar

Junior Suite, 1 King Bed, Balcony, Resort View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Garden view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Sea View (Balcony)

Living room

Presidential Suite, 2 Bedrooms, Sea View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • 3229 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Presidential Suite, 2 Bedrooms, Mountain View

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Mountain view
  • 3229 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Balcony, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 2 Single Beds, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 2 Single Beds, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 2 Single Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sea view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

5 outdoor pools, pool umbrellas, pool loungers

Deluxe Room, 2 Single Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Ground Floor

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Ground Floor

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Family Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 6
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located on a private beach, Al Bustan Palace, a Ritz-Carlton Hotel is in Al-Bustan, a neighbourhood in Muscat. Marina Bandar Al Rowdha and Port Sultan Qaboos are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Muttrah Souq and Mutrah Fish Market. Travelling with kids? Consider PDO Planetarium and Marah Land. Looking to get your feet wet? Scuba diving, windsurfing and boat tours adventures can be found near the property. Visit our Muscat travel guide
View more Resorts in Muscat
Map
PO Box 1998, Muscat, 114

What's nearby

  • Muttrah Souq which includes markets, city views and shopping
    Muttrah Souq
    14 min drive - 14.7 km
  • This was basically the #nightlife in #Muscat, #Oman 🇴🇲. The road along Shatti al Qurum Beach would be packed most nights with cars just cruising up and down, blasting out music. To be fair, it’s a nice #beach. #LifeAtExpedia
    Qurum Beach
    20 min drive - 23.4 km
  • Al-Bustan Palace
    1 min walk - 0.0 km
  • Al-Bustan Roundabout
    11 min walk - 0.9 km
  • Qantab Beach
    18 min drive - 11.4 km

Getting around

  • Muscat (MCT-Muscat Intl.)
    37 min drive

Restaurants

  • Karak Tea
    6 min drive
  • Sultan's Burger
    7 min drive
  • The Atrium Tea Lounge
    3 min walk
  • Shangri-La's Barr Al Jissah Resort & Spa
    16 min drive
  • Peridot
    14 min drive

About this property

Al Bustan Palace, a Ritz-Carlton Hotel

Luxury family-friendly resort located in Al-Bustan
At Al Bustan Palace, a Ritz-Carlton Hotel, you can look forward to a beach bar, a poolside bar and a terrace. This resort is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Indulge in a facial, a deep-tissue massage and a body wrap at Al Bustan Palace Spa by The Ritz-Carlton, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers yoga classes and fitness classes; other things to do include kayaking, snorkelling and rowing/canoeing. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 5 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and 4 outdoor tennis courts
  • ATM/banking services, wedding services and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 250 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
More amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, Select Comfort beds and down duvets
  • Bidets, free toiletries and hairdryers
  • 55-inch LCD TVs with cable channels
  • Balconies, recycling and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Minibar, in-room safe, desk, laptop workspace
The St. Regis Al Mouj Muscat Resort
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
9.8 out of 10, Exceptional, 45 reviews
The price is HK$3,473
HK$4,281 total
includes taxes & fees
17 Mar - 18 Mar
The St. Regis Al Mouj Muscat Resort
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: OMR 16.27 for adults and OMR 7.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Khiran Terrace
  • Beach Pavilion Restaurant
  • China Mood

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,138 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub (84 centimetre high)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property has separate beaches for men and women. The women's beach is under construction and unavailable for use until further notice.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately OMR 16.27 for adults and from OMR 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Al Bustan Palace Ritz-Carlton Hotel Muscat
Al Bustan Palace Ritz-Carlton Hotel
Al Bustan Palace Ritz-Carlton Muscat
Al Bustan Palace Ritz-Carlton
Al Bustan Palace a Ritz Carlton Hotel
Al Bustan Palace, a Ritz-Carlton Hotel Resort
Al Bustan Palace, a Ritz-Carlton Hotel Muscat
Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat

Frequently asked questions

Does Al Bustan Palace, a Ritz-Carlton Hotel have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Al Bustan Palace, a Ritz-Carlton Hotel?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Al Bustan Palace, a Ritz-Carlton Hotel on 18 Mar 2026 start from HK$4,570, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Al Bustan Palace, a Ritz-Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Al Bustan Palace, a Ritz-Carlton Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Al Bustan Palace, a Ritz-Carlton Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Al Bustan Palace, a Ritz-Carlton Hotel?

Checkout is at noon.

Where is Al Bustan Palace, a Ritz-Carlton Hotel located?

Nestled on the beach, this Al-Bustan resort is within a 10-minute walk of Al-Bustan Palace and Al-Bustan Roundabout. Marina Bandar Al Rowdha is 1.8 mi (2.9 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Al Bustan Palace, a Ritz-Carlton Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 318 out of 419 reviews
Rating 8 - Good. 72 out of 419 reviews
Rating 6 - Okay. 17 out of 419 reviews
Rating 4 - Poor. 9 out of 419 reviews
Rating 2 - Terrible. 3 out of 419 reviews

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, facilities and service
Stayed 4 nights in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive visited Oman about 20 times but this was my first stay at the Al Bustan Palace Hotel. It was incredible the staff were brilliant , the food was amazing and the hotel grounds , pools and beach were some of the best in the WORLD
Stayed 6 nights in Dec 2025

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Abdurrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Amazing staff. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing facilities and location with an incredible beach and pool.
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was divine, pool amenities & spa outstanding!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohammed Sakib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, hotel facilities also very good. Limited food options and very pricey. Secluded area, very quiet and resort feels very safe. Room facilities a little outdated but all in all a fantastic experience. Breakfast buffet 5 star.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and amenities - food was exceptional. Pool was fantastic and the suite was unbelievable
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay! From beginning till end, room was amazing (swim-up) and the breakfast fantastic. Very great staff, super helpful, friendly, just amazing. The venue is magical, I felt like a modern day Aladdin. Highly recommended, definitely going to return. Thanks to the amazing staff! You were amazing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and brilliant spa. Very relaxing, great food and a wonderful team looking after you!
Stayed 9 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing weekend Ritz Carlton Muscat

Wonderful weekend in Muscat at Ritz Carlton. Super massage at the spa. Great Greek food at the Greek restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay cation in Muscat

Wonderful experience all over.very good food. Greek Restaurant excellent. Breakfast and dinner buffet top. Calm and away from the crowd.
Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the cleanliness of the property. Friendly staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, room comfort

Beatiful place, great stay

Overall a great experience. The grounds of the hotel are amazing, including the garden, the pools and the spa. The beach is ok and the rooms are a bit outdated. The food is amazing and the service fantastic. Great place for families, they even have a "mini Waterpark" for the little ones.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard Michael

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time when we stayed here. We booked the two room family suite which was spacious and comfortable, perfect for our family of four, and made us all feel right at home. We loved the gardens, beach and pool, perfect for relaxing in the sun. The service throughout the hotel was fantastic and made our stay truly stress-free. The only letdown was the restaurant reservation system. Twice, our reservations couldn't be found when we arrived, which led to some frustrating moments and waiting around—especially tough when traveling with hungry teenagers! Thankfully, the restaurant staff did their best to sort things out and still made us feel welcome. Aside from that minor issue, our family had a fantastic time at Al-Bustan and would happily stay there again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Daeman

Liked: Cleanliness, amenities
Great service. Beautiful rooms and grounds.
Stayed 2 nights in Mar 2024

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, property conditions & facilities
The best experience I have had. Wonderful hotel, staff, management. Overall 10/10
Stayed 4 nights in Jan 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I stayed at in Oman. Attentive staff (thank you for the upgrade!), incredible breakfast buffet, great gym & other amenities. Mountain view from the room terrace was very beautiful. Look forward to coming back for a longer stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an impressive hotel. We had a special request related to arriving hours before official check in and the hotel was very accommodating

10/10 Excellent

Jean-Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful Hotel. Magnificent place. Great personnel. Very peaceful for a few days of holidays and rest. Thanks ;-)

8/10 Good

Rehab

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and naturally beautiful
Stayed 2 nights in Feb 2024

8/10 Good

Carlo

Liked: Property conditions & facilities
Very nice hotel. Structure is gigantic hence difficult to take in all at once. Good service but with a “local” flavour. The beach was below my expectation but the pool and garden area is really impressive
Stayed 5 nights in Mar 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic building, beautiful garden, amazing pool & beach. Loveliest staff ever. Smells heavenly! The attention to the details makes all the difference. The sea view room really has a breathtaking view. Breakfast has a huge choice. Room are cleaned several time a day and they provide fresh fruit and a night setting. This was our second time there and it never disappoints. Thank you Ritz!
Stayed 6 nights in Sep 2024

8/10 Good

Jahin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is incredible, the lobby is amazing and the amenities are brilliant. We were lucky enough to get upgraded at check in so our room was perfect as we had instant access to the pool. The staff was brilliant as well and it’s a brilliant place to stay if you plan on relaxing at the beach and just swimming. However, there’s nothing around the area in the hotel. You can’t walk anywhere as the hotel is in a secluded place and trying to get a taxi is difficult especially during the evening. If you’re not a fan of the food in the restaurants at the hotel, you’re only option is to order food in.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a fabulous 2 bed suite. The staff are amazing, so helpful. The restaurants produce high quality food. We’ve stayed in this hotel before and it is consistently a high quality experience. The downsides are low water pressure which meant showering takes a long time and the condition of the beach, lots of plastic debris and there was an algae bloom during our trip, completely out of anyone’s control of course, but the beach should be cleaned daily. The hotel should focus more on reducing the use of single use plastic water bottles, they use 1000’s a day and there are better, more cost effective options. . Oman is expensive to visit so travellers should be aware of the costs involved when planning their trip. We used to live here so were prepared.
Stayed 4 nights in Apr 2025