Staff Jafranco is good and helpful for booking taxi from hotel to airport. However, hotel surrounding area is not safe and a lots of African, Indian, and other minorities are hanging around. Perhaps they are living nearby but for tourist definitely is not a good place to stay although hotel is close to Napoli Central Station. In addition, we found out that a kettle is not clean and it seems like some stain or bubbles inside when we boiled some hot water.
Fanny S Kuen
於 2024 年 9 月住了 1 晚
10/10 優異
HsiaoTing
商務旅客
2024 年 9 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
雙人房間空間不大,廁所淋浴空間較小,床具舒適乾淨,早餐豐富!
HsiaoTing
於 2024 年 9 月住了 2 晚
10/10 優異
HsiaoTing
2024 年 9 月 12 日
HsiaoTing
於 2024 年 9 月住了 3 晚
6/10 一般
真實旅客
2017 年 10 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Breakfast is really good
Breakfast is really good!
The location is close to central station, but not safe around hotel, many people look not nice around hotel.
Witnessed robbery in burgur king close to central station.
Room in hotel is good, clean and tidy, but there is some mosquitos in room. So if it could provide some kind of tool insect repellent, it will be better.
真實旅客
於 2017 年 10 月住了 10 晚
6/10 一般
LAI WAH (Hong Kong)
2015 年 8 月 15 日
不滿:職員與服務
Nice
perfect location
LAI WAH
6/10 一般
真實旅客
2014 年 8 月 14 日
讚好:整潔度
不滿:職員與服務和客房舒適度
真實旅客
8/10 不錯
李小泗 (beijing)
2014 年 6 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
near the train station
the hotel is one of the international hotel chain that we had a good experience in Frence. This time we reserved this hotel chain in Naples with a good expression.That day when we got the hotel, the staff of the reception introduced the taxi trip of Pompeii and Sorento actively with price of 190 Euro. Then he reduced to 100 Euro when we considered it expensive but the talk stopped by the reason that we can not take a whole day to go. Next day we found the train ticket is 2.9 Euro to Pompeii and 6.5 Euro to Sorento when we was at the local train ticket office. In Sorento tourism bus ticket is 10 Euro and we took 20 Euro to have a visit around the town and have a look of sea beach scenery . We had a confusion about the staff whether introducing trip was a item of his job.
李小泗
8/10 不錯
真實旅客
2013 年 8 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
best western is always good~
good location,and is qualified for 3 stars~
真實旅客
8/10 不錯
真實旅客
2013 年 5 月 30 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Besides an unfriendly staff, All are good!
As the breakdown of the ratings, all are good, location, clean, facilities, conditions....etc. However, one of the staff (day shift at counter) is extremely unfriendly, and unwilling to answer any common enquiries like wifi password, keep key when going out ....etc.
真實旅客
8/10 不錯
A. Lee
2013 年 2 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
5-min walk from train station, easily access to gd restaurants n shops.
A. Lee
10/10 優異
真實旅客
2012 年 2 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
8/10 不錯
Win Sum
多人同遊
2025 年 7 月 3 日
讚好:整潔度、設施服務和住宿狀況
Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too.
Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner.
My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess!
Win Sum
於 2025 年 6 月住了 4 晚
10/10 優異
Monica
伴侶同遊, 多人同遊
2025 年 7 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was very nice and the breakfast was excellent.
Monica
於 2025 年 6 月住了 1 晚
6/10 一般
Paul
伴侶同遊
2025 年 6 月 29 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Very disappointing, far from 4 star.
Rooms are basic, walk in shower was a very small cubical and air con was in effective and noisy.
Paul
於 2025 年 6 月住了 1 晚
6/10 一般
David
2025 年 6 月 23 日
David
於 2025 年 6 月住了 1 晚
8/10 不錯
Leigh
2025 年 6 月 13 日
讚好:整潔度、職員與服務和住宿狀況
Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.
Leigh
於 2025 年 6 月住了 1 晚
6/10 一般
Cathy
伴侶同遊
2025 年 6 月 9 日
不滿:設施服務
Hotel rooms are small and dark. Hotel was in an ok location
Cathy
於 2025 年 6 月住了 1 晚
6/10 一般
Carolyn
多人同遊
2025 年 6 月 1 日
讚好:職員與服務
不滿:設施服務
The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.
Carolyn
於 2025 年 5 月住了 3 晚
10/10 優異
Eugenio
2025 年 5 月 12 日
讚好:整潔度、職員與服務和住宿狀況
Bene tutto, davvero
Eugenio
於 2025 年 5 月住了 1 晚
8/10 不錯
David
2025 年 5 月 11 日
讚好:整潔度、職員與服務和住宿狀況
Close to train station but area around hotel is quite rough, run down and dirty.