Apartment was an excellent size to be able to spread our stuff out. The bed was extremely comfortable and there was a big wardrobe and plenty of coat hangers.
The apartment was in an excellent central location for all the areas of Naples, the Metro was no more than 5 minutes walk away, but we walked easily to most places. Plenty of restaurants within 5 minutes walk and 3 little "corner shops" within 10 meters.
The staff were friendly, with the front of house having good English.
The only downside was the steady smell of sewerage within the bathroom. We mentioned it to front of house who initially said she couldn't do anything about the plumbing, we said we understood this and asked for some air freshener, when we returned later that day, they had provided two plug in air fresheners which helped to mask it a little.
The two large bottles of water and the cake were really nice touches.