Naples Naples Underground Hotels

"A bit run down. Otherwise, everything else was great."

"Great location, great hotel!"

"We had a pleasant stay overall. The couple at the front desk were wonderful and extremely helpful, and we were very impressed by them. The room was a good size, and the property itself was generally very good. The bed, however, was quite firm. On the downside, we had no reliable internet for the entire week. The signal was too weak, working for only a minute at a time before cutting out again, and this continued throughout our stay. To their credit, staff did try to fix the problem, but unfortunately without success. The other main issue was the lift. It costs €0.50 every time you use it, which became quite frustrating, especially first thing in the morning or when returning and realising you had no coins with you. On one occasion, even after inserting the coin, the lift still did not work. Apart from these two issues, the property is well situated. However, the internet problems and the lift charge would be enough to stop us from staying here again."

"It was a hotel. Lovely room--but no kitchen. "

"The pool is not usable during my time there, so a bit frustrated if missed information "

"Clean room. My only concern was the check-in: We arrived on a Sunday and I think we were the only ones in the building. A staff person was supposed to open the door remotely but did not buzz us into the building at the confirmed arrival time. Otherwise, the room and amenities were lovely and we received great tips on where to eat and visit."

"I have very mixed opinions on this hotel. Some things were great : Location less than 4 min walk from the train station. Close to many areas and only 30 mins walk to port. Room size was comfortable for one person. Shower was excellent with lovely toiletries. You have lots of options at breakfast. Food is of a high quality and staff welcoming and helpful. The following would have made my stay more comfortable given I was there for 4 nights One complementary bottle of water Access to coffee / tea making facilities in room or reception Wine available in minibar Tissues available in bathroom However my main complaint was the heat. The room was extremely warm. You can’t control the temperature well in your own room. I woke up a lot due to being too hot. It was too noisy to keep my window open as I was overlooking a busy street. I did open it periodically. I enjoyed my stay here and while I have listed 4 small suggested changes my main reason for not giving 5 stars is the room temperature. "

"Great location. Friendly staff. Very comfortable."

"Rooms very clean, staff lovely, breakfast was good too. Location central "