We had a beautiful view from our room. However, the latter didn’t look like the photos I’ve seen on Expedia. The room was quite tired and is in need of a refurbishment. It didn’t feel like a 5 star hotel, but more a 4 star. The bathroom also needs a good clean (mould in the shower, dirty sink, smell drains etc).
The bed was comfortable and we had a good night of sleep.
We booked a full board package. We were surprised to see that there was no buffet and a limited set menu (with very cheap options). Nonetheless, we were offered alternative options. The food that we ordered were generally nice and the breakfast buffet selection was one of the best we’ve had in Sri Lanka. It had a good continental selection.
Overall, the experience was OK but I would not return unless the property was refurbished and installed decent air conditioning in common areas (eg lobby, bar, restaurant etc).