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"It was a great stay. Rooms are comfortable. Staff are pleasant. Breakfast was great. The only drawback is it’s somewhat outside of city centre where I had to do business. Otherwise great place to stay "

"Ideal resort for young kids. It’s much like camping so if that isn’t your thing, you may be disappointed. Interesting rooms, ample beds and bedding. The A/C does keep the room cold. We stayed in a teepee. Two bunks as you enter, one on either side. Sink in front of you, shower to the left, toilet to the right. Showers are cold room is tight but perfect for what you are there for….to enjoy the waterpark. Waterpark is very fun. They have plenty of cottages(shelter) to rent for your stay, ideal for having a place for everyone to meet back. The breakfast was very good and we also ate at the restaurant for dinner as we had packed a small amount of food for lunch. I thought the staff was extremely friendly and I did not think this resort was expensive, as I’ve seen in other reviews. If you’re from the US, its around 120 for the room which includes the waterpark and breakfast…4 guests is 30/person. The waterpark alone is worth that. Your kids will love the decorations and will definitely enjoy the waterpark. I loved it so much, I booked another night. Set your expectations correctly, this is more like a really fun camping trip than a fancy disney resort."

"Old .. they need to renovate. Lobby is hot humid "

"Nice clean rooms The staff were all very friendly and helpful. The included breakfast was good. I stayed in two different rooms. First I was in the suite which was fabulous. Very nice immunities and very comfortable. Next I was in a deluxe room which was average. The hot water in the room would cycle on and off several times during a shower. Also I was in a corner room and the wifi was not available in the room. I asked at the front desk and they said they would fix it but never did. "

"We had a wonderful staycation & we even extended our stay because the hotel is very convenient with easy access to SM mall. The location was perfect, downtown is walking distance with public transportation readily available. We had everything we needed right there. Rooms & hallways were clean with very attentive staff. The front service desk staff are exceptionally friendly, knowledgeable & very helpful. Breakfast buffet was awesome. Highly recommended & hope to be back again next year. "

"The best hotel stay we had in Bacolod City. Everything was exceptional! Breakfast buffet was super delicious with classy appetizing presentation. Laundry & Dry cleaning was quick & on time. We have a spacious room & a very comfortable bed with a beautiful view of Bacolod Lagoon park. To all the staff & personnel hands down, you made our Bacolod vacay a very special & memorable one. We'll be back soon! "

"Rooms are small but clean and with good aircon. Good that there is an airport shuttle, and that it’s also really close to the ferry terminal. Very noisy though if you’re on the end, it’s like there isn’t a window in, and you can hear everything outside so clearly. Didn’t realise there was a communal kitchen / pantry on each floor, would be good to explain this at check in as I was disappointed not to have a fridge. "

"Good service "

"I thought to be a 4 + star accommodation but unfortunately I didn’t receive the customer service that I was expecting. I’m not going to book here anymore and I’m not recommend either. "