Neuenhagen bei Berlin Castles

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Recommended hotels in Neuenhagen bei Berlin

IntercityHotel Berlin Airport BER Terminal 1+2

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Steigenberger Airport Hotel Berlin

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Hotel De Rome Berlin

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Hotel Adlon Kempinski

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The Circus Hotel

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LOGINN Hotel Berlin Airport

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IntercityHotel Berlin Airport Area North

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Motel One Berlin-Hauptbahnhof

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URBAN LOFT Berlin

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HK$743 total

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Grand Hyatt Berlin

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MOA Berlin

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The Ritz-Carlton, Berlin

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Radisson Collection Hotel, Berlin

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Berlin Marriott Hotel

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NH Collection Berlin Mitte Friedrichstrasse

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The Westin Grand Berlin

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Top Neuenhagen bei Berlin Hotel Reviews

URBAN LOFT Berlin

10/10 Excellent

"Urban Loft was a great experience. The room was extremely clean and well maintained. Furthermore, the space was large enough for two people with a nice view. The staff could've been more helpful. When we walked in, it was unclear where to check in with no/minimal signage. When we found the staff on the way in, they just pointed us to the iPads, but on the way out, they wanted to press everything on the iPad for us."

Hotel Berlin, Berlin, a member of Radisson Individuals

4/10 Poor

"Air con did not work. Stuck at 27.5c Transferred to another room this was stuck at 24.5c. Open windows but noise from air conditioning units was so loud. Wi fi not working, goes on and off. Call help desk and nobody answers. Disappointed stay this time. And we have stayed here three times in the last year."

Vienna House by Wyndham Andel's Berlin

2/10 Terrible

"Very disappointing customer service experience. I asked for a breakfast sandwich in advance, but it was not available. I then suggested three different alternatives myself, and each one was refused. After that, I was simply told that they would not be helping me further. What made the situation even more frustrating was that the breakfast place opens at 6:30 a.m., and I offered to come downstairs and pick up the breakfast myself. I was specifically trying to save the staff time, since they would not need to deliver anything to my room. We were talking about a simple breakfast box that takes only a couple of minutes to prepare. The response I received from the reception agent was, “Do you know how much they have to do? They cannot spend time on you.” I found that remark incredibly rude and dismissive. Hospitality is about helping guests, and I was making every effort to find a solution that would minimize any inconvenience for the staff. When I expressed my frustration, I later overheard a reception agent complaining about me to a colleague. A few minutes later, that colleague called my room to lecture me. I have never experienced a hotel handling a customer concern this way. I have stayed in five-star hotels in Switzerland and in small family-run Airbnbs in southern Italy, and regardless of the level of luxury, I have never encountered service this poor. The entire interaction felt dismissive, hostile, and unprofessional. I will not be returning ever."

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