The hotel is clean and the beds are comfortable which is always the most important. They allowed us an early check in which was wonderful! However, the few things that occurred during our stay and why I have the rating I did is because:
1. They wanted to charge me a breakfast buffet price for just a coffee.
2. The service in the restaurant was not good.
3. There was no coffee out for the guests.
4. When had questions, felt like we were bothering them.
It’s a great location to the Prudential Center and Newark Penn Station but would not feel safe walking around the area at night without a group of people.