Not entirely sure what ‘superior’ is supposed to entail as it’s difficult to decifer from the booking but spoke to some other guests who hadn’t opted for a superior room and their rooms had extras! Weird water marks/blood/coke stains on the walls. There was no mention of my 20% discount for food and drink and since I have extreme social anxiety couldn’t enquire about it. Location was lovely and most of the staff were pleasant, there were a couple who had faces like thunder and offered a very cold interaction. But like I say feel like I’ve paid extra money for a ‘superior’ room only to have been given a lesser room with less extras, very odd.
Kier
於 2025 年 7 月住了 1 晚
8/10 不錯
Paresh
伴侶同遊, 商務旅客
2025 年 6 月 26 日
讚好:整潔度和住宿狀況
Good location but limited parking on site. Other parking is expensive.
Reception and check-in could be improved as one of the two staff was not welcoming.
Paresh
於 2025 年 6 月住了 1 晚
6/10 一般
Ian
多人同遊
2025 年 6 月 15 日
Rooms good breakfast and drink too expensive
Ian
於 2025 年 6 月住了 2 晚
10/10 優異
monica
2025 年 6 月 14 日
讚好:整潔度、職員與服務和住宿狀況
Lovely spot. Hospitality of team tremendous. Would definitely come back again..
monica
於 2025 年 6 月住了 1 晚
8/10 不錯
Sharon
家人同遊
2025 年 6 月 13 日
讚好:整潔度、設施服務和住宿狀況
Little disappointed that’s it’s advertised with car parking. Spaces are limited and we ended up parking elsewhere with an additional parking fee. The car park was already full when we arrived pre check in time leaving us no option but to find additional parking
Sharon
於 2025 年 6 月住了 1 晚
6/10 一般
Vanessa
2025 年 6 月 9 日
讚好:整潔度
Vanessa
於 2025 年 6 月住了 1 晚
10/10 優異
scott
2025 年 6 月 3 日
scott
於 2025 年 4 月住了 1 晚
10/10 優異
Chris
2025 年 6 月 2 日
讚好:整潔度、職員與服務和住宿狀況
Chris
於 2025 年 5 月住了 1 晚
10/10 優異
Sarah
2025 年 5 月 26 日
Sarah
於 2025 年 5 月住了 1 晚
10/10 優異
Robert
2025 年 5 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked location
Robert
於 2025 年 5 月住了 4 晚
6/10 一般
Niamh
商務旅客
2025 年 5 月 14 日
讚好:整潔度、設施服務和住宿狀況
Pretty decent for the price with not bad facilities. Breakfast is quite expensive for what you get, but otherwise it’s clean, comfortable, quiet and if you just want one night at a reasonable price then it’s perfect!
Nice setting on the riverside too.
Niamh
於 2025 年 5 月住了 1 晚
10/10 優異
Michael
商務旅客
2025 年 5 月 11 日
讚好:住宿狀況
Staff friendly and professional
Michael
於 2025 年 5 月住了 1 晚
10/10 優異
stuart
2025 年 5 月 9 日
stuart
於 2025 年 4 月住了 1 晚
8/10 不錯
MIKE
商務旅客
2025 年 5 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice bolt hole if visiting Newcastle - but get there early as parking on site is limited.
MIKE
於 2025 年 5 月住了 1 晚
10/10 優異
William
伴侶同遊
2025 年 5 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Customer service and care was absolutely amazing from all staff.
William
於 2025 年 5 月住了 2 晚
8/10 不錯
Chris (Stoke on Trent)
2025 年 5 月 1 日
讚好:整潔度、職員與服務和住宿狀況
Chris
於 2025 年 4 月住了 1 晚
10/10 優異
Sam
伴侶同遊
2025 年 4 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Staff were excellent. Enjoyed the breakfast plenty food on offer
Sam
於 2025 年 4 月住了 2 晚
8/10 不錯
Martyn
2025 年 4 月 22 日
Martyn
於 2025 年 4 月住了 2 晚
4/10 欠佳
Amir
2025 年 4 月 21 日
不滿:住宿狀況
Bad breakfast option! Not so good!
Amir
於 2025 年 4 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2025 年 4 月 21 日
讚好:整潔度、住宿狀況和客房舒適度
Some Description Flaws
Customer services at the front check-in dress wasn’t great. Staff seemed tense and weren’t friendly.
Breakfast is described as FREE on the booking form but when we went to get breakfast, we found out it was not FREE. We were told to pay £16 each. They need to change the breakfast wording and say that it is NOT FREE. Breakfast is paid £16pp.
Hotel is clean, good location, quite decent but without parking facilities.