Dear Mr/Mrs Shuifung ,
Warmest Greetings from Melissa Hotel Nha Trang !
We would like to say thank you for choosing Melissa Hotel to stayed with us. We are very glad that you having taken the time to share your experience with us. We are looking forward to welcoming you back to Melissa Hotel Nha Trang in the future .
Best Regards,
10/10 優異
Tim
2024年2月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tim
於 2024 年 2 月住了 4 晚
8/10 不錯
Khalid
2019年11月16日
Khalid
於 2019 年 11 月住了 1 晚
8/10 不錯
Khalid
家人同遊
2019年11月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Khalid
於 2019 年 11 月住了 2 晚
6/10 一般
YAP
多人同遊
2019年10月24日
讚好:整潔度和客房舒適度
YAP
於 2019 年 10 月住了 4 晚
6/10 一般
KAM LEUNG
2019年3月27日
讚好:整潔度
不滿:職員與服務
The HSKP is terrible.They didn't make up my room and turn on the DND by themself and said this was my mistake.
The front desk staff are always long face and rough.
KAM LEUNG
於 2019 年 3 月住了 3 晚
Melissa Hotel Nha trang Team 於 2019年3月27日的回應
Dear Kam Leung,
Thank you for taking your valued time to share your experience at our hotel.
We are truly sorry for the inconvenience of the Housekeeping service and our staff when you was stayed at hotel.
We are doing everything to improve the quality and service to meet your satisfaction.
That is why your feedback is really helpful and important to our hotel.
We do wish to welcome you back in the nearest future.
Warmest regards,
Melissa Hotel Nha Trang team