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"Clean, near everything . The parking is small for big trucks"

"Bathroom was not very clean. Corners dirty throughout the bathroom, toilet area had hairs (yes that kind) on the floor. Very gross. Social hour was nice for a free drink, although very limited (nothing shaken so no margaritas), only well, wine, and small beer pours. Complimentary “snacks” was a little odd because they only offered soup, yes soup, as a snack. The other food that looked good was only for purchase (cheese curds, fried pickles, etc). A handful of nuts would have been a better snack than soup, my opinion. Breakfast was pretty good and included. They had a decent array of food pretty typical for hotel (eggs, potatoes, sausage, waffle maker, cereal, fruit, yogurt oatmeal, etc.). Would stay again, but they need to up their room cleanliness. "

"It was fine. "

"Great hotel. Friendly staff "

"Absolutely love this hotel! Worth every cent! Unique, quirky, fabulous location, and friendly staff. The room had a fantastic view, plenty of space, and an incredibly comfortable bed. We will definitely be back."

"Our view was beautiful. The location is perfect. Liked sitting next to fireplace in the morning, sipping coffee."

"Really cool hotel, everything was done in a special way. Will definitely stay again. One of SF’s cool hotels!!"

"Poor management of power blip situations. There was a power blip which shut down the power supply for a 11 floor building and there was no swift action from the staffs. They did not have any alternative solution to the problem and guests had to carry their luggage from 11th floor to lobby."

"We had a lovely time. Although the building is outdated, the place has been spruced up and was clean and comfortable. The pool and 'Sanctuary' was the family favorite. Plus the location is fantastic, right next to some cool shops and coffee."