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"The service was amazing. The food at the hotel was amazing, especially the dinner. The staff were friendly and helpful. We had a private onsen in our room which was really a bonus. The public onsens were also very clean and well maintained. The 8F one had great views. The rooms were very spacious. Amenities were great. We loved everything about this hotel and would definitely come back"

"A cosy hotel room with a good breakfast option "

"Room was a good size and beds comfy. Liked how we could adjust the air con to either heating or cooling and not just set on one or the other. We stayed in South Tower and quiet. Walked out of the train and straight to the hotel so good."

"Beautiful view, relaxing hot spring bath. Super friendly staff!"

"Nice onsen hotel and we had a spacious Japanese style room. The dinner and breakfast package was excellent. The onsen facility is good. "

"Nice new hotel with spacious room and nice bathroom. It is a block from the train station and bus terminal so it is easy to explore the regions such as Zao Onsen and Yamadera. The hotel restaurant is one of the best serving famous local beef and hotel guests have a decent discount. Highly recommended for visiting Yamagata."

"Excellent service and amenities. Very relaxing."

"My stay at the hotel was good. The room was clean and comfortable. The staff were friendly and helpful. For the $$ spent, its good value."

"I had an amazing stay at Bekkan Fujiya Ryokan! The staff were incredibly warm, attentive, and made me feel right at home. The baths were absolutely relaxing and beautifully maintained—perfect for unwinding after a day of exploring. I also loved that they are tattoo-friendly, making it easy to enjoy the onsen without worry. Everything about this ryokan, from the service to the atmosphere, exceeded my expectations. Highly recommend for anyone looking for an authentic and relaxing Japanese experience! "