「The toilet in my room kept running and eventually stopped flushing. I first tried calling the front desk, but no one answered for about 15 minutes, so I went downstairs in person.
The male staff member on duty came to the room and fixed the toilet, but he did not say a single word throughout the interaction and appeared visibly annoyed. After fixing it, he left the room without saying anything.
I found this very uncomfortable and disappointing. The problem was not caused by me, and I do not...
「Clean and modern, in the heart of Normal, needs a happy hour for guests since they dont offer free Bfast. Rooms, halls clean. Front deak people need to be replaced」
「The room, staff, breakfast, parking was amazing! Only critique… are the pillows are very thin and not comfortable. The rest of the hotel was awesome!!!」
「We had no power, the lights were out and there were no generator or elevators. The stay was terrible - we used our phones to move around the room until they powered off due to low battery」
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