2/10 Terrible
Trent W.
27 Jun 2024
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
R. U. N. AWAY!!!
Upon arrival, neither of my two vehicles could access the entrance and parking area. We had to park our vehicles for the first night in the neighboring lot, to which this morning both vehicles had warning stickers on them. We had to carry our luggage to our condo in the road. We have 4 children with who had also had to walk in the road to cross from North Shore Villas to take belongings to the rented Coastal Dunes.
I drove to the Main Office and was on a phone call with "Ed" who stated a short term solve would be to go to Best Western and get parking passes to park at one of their lots so our vehicles wouldn't get towed. The location stated by Best Western to park is on 16th Street which is still close to a mile from our condo. I had to park my vehicle to walk to North Shore Villas to retrieve my wife's vehicle to park and walk yet close to another mile (x2) back to the condo. My family were on the beach without me for hours as this was happening.
On a phone call after finding out my vehicles could not enter the residence, I stated a compromise could be to get a golf cart for transportation and to access my vehicles easier. Which at the time seemed fine with everyone.
I woke up to an email from A-Jax rentals stating Costal Dunes does not allow golf carts on property. I emailed multiple times without an answer and after being stuck in one place for days without help and relying on Door Dash, we packed and left early.
No communication, no compromising! HORRIBLE!!
Trent W.
Stayed 3 nights in Jun 2024