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"Clean laundry room, staff is friendly, very clean rooms, comfortable bedding, breakfast okay, dont get many options. Room has desk and fridge, but no microwave👎, parking lot was always guarded. 8-10 walk to the consulado."

"Beautiful ocean view on one side beautiful Lake view on the other, and the biggest thing was quiet at night to be able to sleep"

"I don’t even know how to start this review but my experience with a hotel Viaggio at (Mazatlan) was horrible. I paid for an all inclusive stay and when I arrived, they did not honor that. The worst part was the housekeeping. I requested for waters and coffee every day and not once did the stuff arrived. Not once said they changed out my bedsheets. At one point, I even stopped the housekeeping lady in the hallway and she refused to hand me any waters or coffee. I do not recommend the stay. I feel like they want to be tipped every single day in order to give you good service. That’s not how it works. We pay a really good decent amount for the stay to additionally have to be tipping the housekeeping staff in order to do a good job. Please look elsewhere."

"good Breakfast"

"The bar was ok clean and well attended, the restaurant was luxurious and the food was good. The room i stayed un smelled kinda mushy nothing horrible but smelled like pool water. Some receptionist at the front desk seemed to get paid to put a long face while they attended you. The pool had to be constantly cleaned due to the palm trees and dead bugs."

"Vine aquí de otro hotel “según mejor” sin duda el mejor servicio desde que llegas todos son muy amables recomiendo este hotel consulado inn lo mejor que vas a encontrar buen servicio buen desayuno los precios ni se diga muy bajos precios a comparación con otros esta es la mejor opción muy satisfactoria la estancia aquí 100% recomendado "

"Beautiful Hotel, needs more renovations, but they are working on them.. would recommend.! "

"The place is a perfect location (middle of everything), helpful staff, and nice rooms. I was just disappointed with the parking. Parking was an issue for the vehicle I was driving. My vehicle got scratched and hit; on the driver door and front corner that a sensor was broken. I noticed the next morning but what would they do since the car was gone, plus I had taken a picture of the vehicles that night from my room. Another issue was a rainy day that my partner slipped in front of the building, so careful when stepping out and the floor is wet. "

"TERRIBLE!!… para nada es un 8.4 de calificacion, me deje guiar por eso y fue un error. Urge que el gerente verifique el trabajo de las personas que limpian las habitaciones, la alfombra de los pasillos es vieja y huele demasiado a humedad, el buffete del restaurante la vdd ni vale lo que pagas, en general el hotel necesita una renovacion absoluta en todos los aspectos, su calificacion deberia ser 6 y estoy siendo generosa, el staff es muy amable pero eso no le gana a las malas instalaciones del…. Jamas volveria a hospedarme ahi."