Novi Romantic Hotel

"There was a main water leak in the city which caused a lot of issues. We had to run and get cases of water to flush the toilet. We didn’t take a shower for 2 days. It was easier to stay than to fight the thousands of people trying to find other accommodations. Not their fault but still a problem. "

"It was very beautiful very clean, but one of the amenities I put in that I was looking for in a hotel was a hot tub so that is part of why I picked their and their hot tub was down when I got there. That was kind of disappointing."

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."

"Stayed while in town for a wedding weekend. Loved the gorgeous hotel and grounds, attentive, friendly, front desk staff, and well-appointed quiet room. Would definitely return when I have more time to explore outdoors in warmer weather."

"Great experience from chrck in until check out"

"Property could use some upgrades but it was clean and staff was super helpful. Lots of canceled flights and they were completely booked at the last minute. They couldn’t give me the king room I booked but gave me late check out which was great!"

"Pool and hot tub is closed."