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"整體算乾淨舒適，服務人員態度也很好備品也都是不錯的，但是就是房間小了一點囉"

"喜歡環境清潔衛生、房間乾淨明亮。 飯店在車站附近不吵交通又方便。"

"The service staff in the hotel are very friendly，they will explain anything you want in detail and help you to solve The location is good，you can walk to the Otsuki JR station after the breakfast，and go to visit Mount Fuji，any scenic spots will be arrived soon～"

"沒有甚麼缺點"

"This is one of the best stays in Japan we have experienced. We are a family of 4, with 2 young children aged 2 and 4. From the moment we drove into the carpark, to the check in service, late night request for a diaper bin, until the very last moment we left, Sorano gave us a warm welcoming and relaxing feeling with excellent service. We are already saying next time wehn we visit Tokyo we will come back."

"近車站，付近什麼都有"

"This is my second stay at this hotel, and the service remains impeccable, especially in terms of room cleanliness and organization. The breakfast menu varies every other day, which is a nice touch. However, I was slightly disappointed that the live egg-cooking station by the chef has been discontinued. Overall, it is an excellent hotel and a great choice for anyone visiting Tachikawa City in Tokyo."

"室內拖鞋，尺寸太小。其他都很好。"

"Good Service and comfort environment, will stay agdin"